JOB SUMMARY: Process donated textiles/clothing, housewares, books, toys, and decorator items for sale, through a sequential process involving sorting, grading, cleaning, pricing, invoicing and packaging. Depending on location, may greet donors and accept donations within the store.
ESSENTIAL DUTIES
Following established guidelines and criteria all or some of the following sequence of steps will be performed:
Sort and grade textile/clothing and hard sort items by separating into predetermined classifications (e.g., men’s women’s children’s and other textiles) and into quality level (retail store grade, Outlet grade, or salvage).
Clean and grade hard sort items by removing surface dirt from glassware and small wares, placing incomplete and/or broken items into containers for the Outlet or for trash.
Price items meeting quality standards by grouping items according to value.
Tag items meeting quality standards by affixing appropriate tags or labels to a group of priced items.
Place items into designated containers for transport to store sales floor.
SECONDARY DUTIES
Work with clients who are assigned for vocational services, as requested.
Depending on location, may perform donor services representative duties, including: Maintaining donation area inside a retail store, ensuring area is kept neat, clean and organized; greeting donors and, following defined procedures, accepting or rejecting items for donation (and explaining reasons for item rejection); offering donor a receipt, issuing the receipt, and recording time and nature of donation on daily record; sorting and stacking donations into designated containers, ensuring items are wrapped and/or packed to prevent damage or a safety hazard; contacting transportation with donations status, request barrels, hanger rack and other supplies as needed; assisting sales staff in preparing goods for floor display.
Perform related duties as assigned.
EDUCATION REQUIRED: High school diploma or equivalent preferred.
LICENSE/CERTIFICATION REQUIRED: None.
EXPERIENCE REQUIRED: None. All sequences of the job can be learned through on-the-job training.
KNOWLEDGE REQUIRED: Basic math ability.
Familiarity with Goodwill Central Coast’s mission and general Company policies and procedures (this may be learned on-the-job).
Familiarity with computers (this may be learned on-the-job).
EQUIPMENT USED: Typical processing equipment; typical office
equipment.
SKILLS/APTITUDES/TEMPERAMENTS:
Ability to communicate in basic English or Spanish.
Ability to understand and accept directions and follow procedures.
Ability to perform routine work, adapting to change as it relates to work flow without loss of efficiency.
Ability to maintain self-control and work in cooperation with co-workers.
Ability to coordinate eyes/hands/fingers to quickly and safety manipulate and handle items.
Ability to examine items and visually differentiate between them based on quality standards.
Ability to meet and maintain established production and quality standards, as communicated by the supervisor.
Ability to demonstrate satisfactory attendance, according to Goodwill Central Coast policy.
Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member.
EMOTIONAL EFFORT:
The work is routine with occasional periods of high activity/demand requiring little or no overtime to complete the work.
JOB SETTING
Work is performed in large enclosed warehouse area on an even concrete floor surface.
The area is heated and has some natural ventilation. The temperature will fluctuate to some degree depending on location within the department.
Dust and dirt is controlled by daily cleaning of the work area. Some of the materials handled may be soiled; these are disposed of following established procedures.
Work is completed independently but in cooperation with whole department. There is no public contact.
The noise volume is moderately high throughout the day depending on the amount of activity, equipment in operation and radio operation.
Material handling equipment (forklift, hand truck, movable containers/racks) and trucks may be operated in or near work area.
PHYSICAL DEMANDS
The job requires regular lifting and/or carrying up to 25 lbs. Heavier items (26 lbs. or more) will be lifted/carried either with assistance from another person or by using appropriate material handling equipment.
Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks.
Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either orally or in writing.
SUPPLEMENTAL PHYSICAL REQUIREMENTS
Standing- Consistently, 71-100% of the time
Walking- Regularly, 31-70% of the time
Sitting- Rarely, 0- 10% of the time
Bending- Consistently, 71-100% of the time
Twisting- None
Pushing/pulling- Regularly, 31-70% of the time
Climbing- None
Squatting/kneeling- None
Lift/carry- Consistently, 71-100% of the time
Longest distance carried: 30 feet
Heaviest item carried: 25 lbs
Hand/Shoulder/Foot:
Simple grasping- Consistently, 71-100% of the time
Power grasping- Occasionally, 11-30% of the time
Fine Manipulation- Consistently, 71-100% of the time
Reaching at or above shoulder level- Regularly, 31-70% of the time
Reaching at or below shoulder level- Consistently, 71-100% of the time
Operate foot controls or
repetitive foot movement- Rarely, 0-10% of the time
JOB MODIFICATIONS: The physical aspects of the job may be able to be modified,
depending on the specific modification and the duration of the modification required.
