Essential Duties and Responsibilities:
The Property Manager plays a vital role in ensuring the effective operation, maintenance, compliance, and financial management of Welcome Home Village by overseeing the daily operations of the property and maintaining a safe, clean, and welcoming community for residents. Responsibilities include managing leasing, occupancy, rent collection, tenant relations, move-ins and move-outs, coordinating with the Housing Authority of San Luis Obispo (HASLO) for voucher issuance, inspections, and compliance, conducting annual health and safety and unit inspections, maintaining accurate tenant files and required documentation, mediating resident concerns and lease compliance issues, overseeing maintenance requests and common areas, including shared amenities such as the dog run, coordinating vendors and contractors, ensuring compliance with applicable federal, state, local, and funding regulations, and working collaboratively with program staff to promote housing stability while preserving the integrity of the property. Occasional evening, weekend, and after-hours availability is required to respond to property emergencies and operational needs.
- Maintain lease agreements while ensuring accurate recording of lease terms and conditions.
- Coordinate rent collection and apply payments accurately to tenant accounts.
- Address tenant inquiries concerning rent payments and lease terms.
- Monitor property-related expenses, including utilities, maintenance, and repairs.
- Accurately record property-related financial transactions in the general ledger.
- Reconcile property-related accounts and ensure data integrity.
- Assist in resolving tenant financial inquiries and discrepancies.
- Accountable for completing and submitting work orders, procuring necessary supplies, and maintaining the facility in good condition.
- Manage lease-ups, meetings with new tenants, renewals, inspections, follow-ups with HASBARCO, tenant communication, and property tours.
- Oversee unit turnarounds by making necessary repairs and coordinating with contractors to prepare units for new tenants.
- Manage eviction processes, violation notices, and parking issues while communicating with attorneys and the sheriff's department.
- Request annual rental review increases.
- Perform related duties as assigned by the supervisor.
Education and/or Work Experience Requirements:
This section outlines the essential knowledge, skills and abilities are required to perform the daily tasks and job duties bulleted above.
- Minimum of two (2) years of property management experience required.
- Experience managing residential properties, affordable housing, or supportive housing preferred.
- Excellent analytical and problem-solving skills, with attention to detail and accuracy.
- Demonstrated leadership abilities, including team management and development.
- Effective communication skills, both written and verbal, with the ability to convey financial information to non-financial stakeholders.
- Strong organizational skills with attention to detail and the ability to manage multiple priorities.
- Excellent computer proficiency (MS Office – Word, Excel and Google)
Required Qualifications:
Employment Eligibility Verification:
- Must provide documentation to establish identity and employment eligibility in compliance with legal requirements. This may include a U.S. passport, Permanent Resident Card, or other acceptable forms of identification.
Negative Tuberculosis Test:
- Must provide documentation of a recent negative tuberculosis (TB) test result to ensure a safe and healthy work environment.
Background Screening:
- Successful completion of a comprehensive background screening, which may include criminal record checks, employment history verification, and reference checks.
Pre-Employment Drug Screening:
- Must pass a pre-employment drug screening to ensure a drug-free workplace. A negative drug test result is required.
Driving Skills:
- Must meet the requirements set by our auto insurance carrier
Insurance Coverage:
- Must be able to qualify for Good Samaritan Shelter insurance coverage, which may include meeting specific criteria related to driving record, insurance claims history and other factors.
Personal Insurance Coverage:
- Must have personal insurance coverage that meets the requirements set by the employer.
- This may include liability insurance, automobile insurance, or any other type of insurance deemed necessary for the position.
- The coverage must be valid and maintained throughout the employment period.
Benefits:
Full-Time Benefits:
- Health Insurance
- Dental, Vision, and Life Insurance
- 401k Matching
- Paid Time Off (PTO)
- Paid Holidays and Floater Day
- Employee Assistance Program
- Gym Membership Discount
- Tuition Reimbursement
- Working Advantage
Part-Time Benefits:
- 401k Matching
- Paid Time Off (PTO)
- Employee Assistance Program
- Gym Membership Discount
- Working Advantage
Please note that these benefits are subject to specific eligibility criteria and may be subject to change based on company policies and guidelines.
Work Environment:
The work environment for administration staff working in a non-profit homeless services organization is characterized by a strong sense of compassion and dedication to the mission of assisting those experiencing homelessness. It is a dynamic and fast-paced setting, where staff work collaboratively with other team members to deliver comprehensive services and support to clients. The administration staff plays a vital role in ensuring the smooth functioning of the organization, handling administrative tasks, managing budgets and grants, and coordinating programs and services. They work diligently to track data and outcomes, ensuring compliance with regulations and funding requirements. This environment can be emotionally challenging, as homelessness involves complex issues, but the staff's resilience and empathy help them cope with the emotional stress. The focus is always on putting the needs of clients first, and administration staff work tirelessly to make a positive impact on the lives of those experiencing homelessness.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
- Must be able to lift and carry up to 30 lbs.
- Ability to sit for long periods of time.
- Proficiency in using hands and fingers to perform tasks such as typing, writing, handling paperwork, operating equipment, and assisting residents with daily needs.
- Sufficient vision and hearing capabilities to observe and respond to the environment, communicate with residents and colleagues, and maintain a safe working environment.
Mental Requirements:
The mental demands outlined above are illustrative of the requirements necessary for an employee to effectively fulfill the fundamental duties of this position. Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these essential functions.
- The capacity to manage multiple tasks, prioritize responsibilities, and maintain accurate records and documentation.
- The willingness to adapt to changing situations, emerging needs, and evolving policies or regulations.
- Effective communication is crucial for collaborating with team members, clients, community partners, and other stakeholders.
- Serving a diverse population with various cultural backgrounds and identities. Staff should have a strong commitment to cultural sensitivity, respect for diversity, and the ability to communicate effectively with individuals from different backgrounds.
The Good Samaritan Shelter is a non-profit, community-based organization that relies on all members of staff to work together to serve the community and clients. At times, you may be asked to take on additional tasks outside of your usual responsibilities as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed above are representative of the knowledge, skills, and ability required.
Pay: $30.00 - $32.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
