Escape Room Game Master
Location: Margarita Adventures –22719 El Camino Real, Santa Margarita, CA
Position Type: Part-Time
Pay: Starting at $17.40 per hour Plus Tips!
Reports To: Operations Manager
Join the Adventure
Margarita Adventures is located on the beautiful Santa Margarita Ranch on California's Central Coast and offers award-winning Zipline Tours, Nature Tours, eBike Adventures, and immersive Escape Room experiences.
We are looking for energetic, dependable, and customer-focused team members to join our Escape Room Operations team. This is an ideal position for someone who enjoys interacting with people, solving problems, creating memorable experiences, and working in a fun, fast-paced environment.
As an Escape Room Operator, you'll be more than just an employee—you'll be part host, part game master, and part storyteller. You'll guide guests through exciting adventures, ensure games run smoothly, and help create unforgettable memories for visitors from around the world.
What You'll Do
- Welcome and check in guests with a friendly and professional attitude
- Explain game rules, safety procedures, and story backgrounds
- Monitor live escape room experiences and provide hints when appropriate
- Create an engaging and memorable experience for every group
- Manage reservations and guest inquiries using online booking systems
- Answer phones and respond to customer emails
- Process payments and handle cash transactions
- Learn and operate multiple escape room experiences
- Maintain clean, organized, and guest-ready facilities
- Assist with opening, closing, and daily operational tasks
What We're Looking For
- Excellent communication and customer service skills
- Strong attention to detail and ability to stay organized
- Ability to multitask and remain calm under pressure
- Comfortable using computers, tablets, and mobile devices
- Reliable, punctual, and able to work independently
- Positive attitude and willingness to learn
- Team-oriented mindset with a passion for creating exceptional guest experiences
Requirements
- Must be at least 16 years old
- Availability on weekends, holidays, and some weekdays
- Ability to lift up to 50 pounds
- Reliable transportation to and from work
- Strong observation and problem-solving skills
- Valid driver's license preferred
- Must be proficient in the English language, with the ability to converse in Spanish and other languages a plus
Alcohol and Drug Testing:
- Escape Room Game Masters may not arrive to work under the influence of alcohol or drugs (prescription or otherwise) and are forbidden to consume either or both during their shift or while on the premises. All employees at Margarita Adventures are subject to a pre-employment drug screening.
Why Work at Margarita Adventures?
- Work in a unique and exciting entertainment environment
- Meet people from all over the world
- Be part of creating memorable experiences for guests
- Flexible part-time scheduling
- Opportunity to learn multiple attractions and develop customer service skills
- Beautiful ranch setting on California's Central Coast
If you enjoy working with people, thrive in a fun and dynamic environment, and want a job that's different from the ordinary, we'd love to hear from you.
Pay: From $17.40 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
