Top 5 Systems support technician Jobs in San Marcos, Tx

Systems Administrator - Managed Services (Tier 2 Support Technician)
Hill Country Tech Guys —San Marcos, TX
- From $65,000 a year
- 8 hour shift
- Background check
- Office
- Ability to lift 50 pounds
- Paid training
- Health insurance
Quick Apply
Technology Technician I
Hays Consolidated Independent School District —Kyle, TX
- Entry level
12d
IT Help Desk Technician
Flash —Dripping Springs, TX
- $20 - $25 an hour
- Part-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Paid time off
4d
Support Technician
LCPtracker, Inc. —New Braunfels, TX
- $21 - $22 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
13d
IT Service Support Technician
Stradiant —Austin, TX
- Weekends as needed
- Azure
- English
- Research
Quick Apply

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Systems Administrator - Managed Services (Tier 2 Support Technician)
Hill Country Tech Guys —San Marcos, TX
Develop and maintain technical processes and create/update internal and client technical documentation. As a Senior Systems Administrator, you will serve as an…
From $65,000 a year
Quick Apply
Technical Support Engineer
EcoMicron Inc. —Cedar Park, TX
Specifically related to installation, operation,calibration, service and/or testing of a new hardware, process or software design in house on an engineering…
$80,000 - $120,000 a year
Quick Apply

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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
13d
IT Support Technician
SupplyHouse.com —Canal Winchester, OH
Associate's degree in IT, Business, or similar field. Coordinate and work with third-party vendors for hardware repairs, network cabling, and other technical…
$50,345 - $62,931 a year
5d

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Systems Administrator - Managed Services (Tier 2 Support Technician)

Hill Country Tech Guys
San Marcos, TX

Quick Apply

Job Details

Full-time
From $65,000 a year

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program

Qualifications

Customer communication
CompTIA Network+

Full Job Description

We are searching for a Systems Administrator to act as an escalation point for our support services team. To meet our business growth plans, we must continually elevate our service delivery to provide not only more professional and consistent customer experiences, but also to confidently tackle the ever-increasing complexities of business technology.

As a Senior Systems Administrator, you will serve as an escalation resource for our Support Services team in its effort to deliver IT and cybersecurity expertise to our clients, meaning an expectation of being able to find answers to complex technical issues, proactively maintaining client IT environments, and staying up to date with business technology systems.

About Hill Country Tech Guys:

HCTG is passionate about helping small to medium businesses grow by providing confident yet humble managed technology and cybersecurity services. Hill Country Tech Guys has been in business since 2006 serving customers in the San Marcos/Texas Hill Country area, as well as San Antonio, Austin, Fort Worth, and Dallas.

Skills and Qualifications:

· Experience in supporting and implementing a variety of business IT solutions, including complex networks (Layer2/3 networks, VPN, Firewalls, WiFi,) virtualized server environments (VMWare & HyperV,) cloud/SaaS services, etc.

· Specific experience in Supporting Microsoft Office365, Azure Cloud, and Azure AD products.

· An understanding of modern security concepts (assumed breach mentality, protection vs defense) and a drive to implement solutions in a risk-aware manner.

· A drive to coach, teach, and share knowledge/experience to help elevate the technical abilities of other team members.

· Competent communication skills (both written and spoken) along with desire to drive the customer service image of the support services department.

· Ability to thrive in a work role which can be chaotic at times, but which delivers constant enrichment and the ability to always learn new things.

· Knowledge of Managed Service Provider (MSP) industry specific tools is preferred (RMM, Ticketing/PSA systems, commercial AV/EDR/MDR solutions, multitenant SOC/SIEM platforms, etc.) Excellent documentation habits (Timekeeping, work-done notation, and technical documentation)

Job Duties:

· Serve as a Tier 2 escalation resource for outsourced IT client’s technical issues.

· Provide technical ownership of client’s IT environments, including finding root-cause solutions to long term issues.

· Develop and maintain technical processes and create/update internal and client technical documentation.

· Maintain detailed time tracking and notes on work completed.

Position Requirements:

· Must be able to commute or relocate to our office in San Marcos Tx, and able to commute to clients in Austin/San Antonio Tx.

· Must have reliable transportation. Some onsite project visits may be required.

· Must be able to lift and carry up to 50 lbs.

· Due to Hill Country Tech Guy’s licensing requirements, all employees must pass a State of Texas background check.

Schedule:

· Mon-Fri, 8-hour shifts. Some work outside of normal business hours may be required.

· Periodic on-call serving as a backup/escalation resource to other on-call team members.

Salary/Wage: $65,000+ per year

Benefits:

401(k) matching
Health insurance
Life insurance
Paid time off
Paid certifications & training
New client & employee referral program

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance
Vision insurance

Schedule:

Monday to Friday
On call

Supplemental Pay:

Bonus opportunities

Application Question(s):

Must be willing to be in an on-call schedule.

Experience:

IT MSP: 2 years (Required)
IT: 5 years (Required)

License/Certification:

CompTIA Network+ (Preferred)

Ability to Commute:

San Marcos, TX (Required)

Work Location: In person

Quick Apply

Refine Your Search

systems support technician jobs in san marcos, tx

Systems Administrator - Managed Services (Tier 2 Support Technician)

Technology Technician I

IT Help Desk Technician

Support Technician

IT Service Support Technician

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