Top 203 Concierge Jobs in San Mateo, Ca

Lead Concierge
Stratton Amenities —Oakland, CA
- $24 - $25 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
- Health insurance
- Dental insurance
Patient Care & Operations Coordinator
Fulfill Clinics —Los Altos, CA
- From $4,000 a month
- Full-time
- Hospitality
- Mid-level
- Communication skills
- Opportunities for advancement
Quick Apply
Concierge
Atria Signature - Foster Square —Foster City, CA
- $17.85 - $21.42 an hour
- Full-time
- CPR Certification
- Management
- Basic math
- Paid holidays
- Health insurance
Concierge
Sunrise Senior Living —San Mateo, CA
- $19.30 - $24.15 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
Concierge
Marbella Redwood City —Redwood City, CA
- $19.37 - $21.80 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Paid holidays
Quick Apply
Residential Concierge
Four Seasons —San Francisco, CA
- $39.08 an hour
- Weekends as needed
- English
- Mid-level
- Residential
- Paid holidays
- Health insurance
Clubhouse Concierge
Palo Alto Hills Golf and Country Club —Palo Alto, CA
- $28 - $30 an hour
- Weekends as needed
- Serving
- CPR Certification
- Microsoft Outlook
- AD&D insurance
- Health insurance
Quick Apply
Front Desk Agent/Concierge
Inn at the Presidio —San Francisco, CA
- $31.75 an hour
- Part-time
- Entry level
- Resort
Quick Apply
9d
Lab Concierge Specialist
Thermo Fisher Scientific —South San Francisco, CA
- $27 - $30 an hour
- Overtime
- Mid-level
- Forklift
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Concierge
PENINSULA JEWISH COMMUNITY CENTER —Foster City, CA
- $28 - $31 an hour
- Weekends as needed
- CPR Certification
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Concierge
Ivy Living —Belmont, CA
- $19 - $21 an hour
- Part-time
- 18 years or older
- Criminal background check
- Pre-employment physical examination
- Store discount
- COVID-19 protective measures
Quick Apply
Guest Services Representative
Cooley LLP —Palo Alto, CA
- $30 - $36 an hour
- Overtime
- Inventory management
- English
- Bachelor's degree
- Commuter assistance
- Health savings account
Community Concierge
AvalonBay Communities —San Francisco, CA
- $46,400 - $65,500 a year
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Care Navigator I (Medical Front Office/Concierge)
AC Wellness —Cupertino, CA
- $28 - $29 an hour
- Full-time
- Sales
- Writing skills
- English
Quick Apply
Concierge
Coterie Senior Living - Cathedral Hill —San Francisco, CA
- $23.50 - $28.20 an hour
- Part-time
- CPR Certification
- Computer literacy
- 3 years
- Paid holidays
- Health insurance
13d
Weekend Daytime Concierge
Bozzuto —Sunnyvale, CA
- $23.08 - $25.00 an hour
- Weekends as needed
- Writing skills
- Mid-level
- Residential
- Paid holidays
- Health insurance
4d
Concierge - Luxury Residential (Overnight & Afternoon Shift)
Related —San Francisco, CA
- $26 an hour
- Weekends as needed
- Residential
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- AD&D insurance
3d
Guest Service Concierge (Part-Time)
Radiate Hotels —Palo Alto, CA
- $22 - $24 an hour
- Part-time
- Hotel
- Entry level
Quick Apply
10d
Concierge - The Lark
Holland Partner Group —Oakland, CA
- $25 - $29 an hour
- On call
- Sales
- Inventory management
- Computer literacy
- Health savings account
- Paid holidays
Personal Concierge
The Clement Hotel Palo Alto —Palo Alto, CA
- $24 an hour
- 8 hour shift
- Microsoft Outlook
- Computer literacy
- Writing skills
Quick Apply

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Lead Concierge

Stratton Amenities -
Oakland, CA

Apply Now

Job Details

$24 - $25 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Paid sick time

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Team leadership
Coaching
Client rapport building
Employee relationship building
Answering guest questions
Managing hospitality teams
High school diploma or GED
Team development
Team training
Retail store experience
Guest rapport building
Customer service problem-solving
Stakeholder relationship building
Staff development

Full Job Description

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.

Key Responsibilities:

Act as the face of the property, leading by example
Facilitate communication between the property manager and the concierge team
Exceed expectations by providing anticipatory service and smooth accommodation
Address resident concerns and complaints promptly and professionally
Conduct weekly meetings with the property manager to identify areas for improvement
Manage team schedules and oversee weekly payroll
Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
Implement and enforce accountability measures, disciplinary action, and performance coaching
Develop and implement new SOPs to continually improve concierge operations
Foster a positive work culture and environment
Enforce uniform and grooming standards
Participate in monthly regional director calls

Position Requirements:

A passion for delivering exceptional service and hospitality
Excellent verbal and written communication skills
Strong problem-solving and leadership abilities
Outstanding relationship-building skills
Ability to maintain confidentiality
A sense of pride and ownership in the position and property
Ability to respond quickly and genuinely to residents’ and guests’ requests
At least five years of hospitality experience
Exceptional interpersonal skills and guest service abilities
Organized, proactive, productive, and self-motivated with a positive attitude
Ability to maintain a neat and professional appearance
Ability to think clearly and make concise decisions under pressure

Secondary Responsibilities:

Build rapport and relationships with residents
Maintain professional telephone etiquette and message delivery
Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in scheduling and completing amenities’ requests
Escort individuals as necessary
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned by the property manager or per property SOP’s
Flexibility to work nights, weekends, and holidays

Experience Requirements:

Leadership and supervisory skills and experience
Training and development experience
Exceptionally enthusiastic and positive individual
2 years’ experience in Hospitality, Multifamily or Upscale Hotel
2 years’ experience in a busy luxury retail environment
Must have experience delivering exceptional service

Pay range: $24–$25 per hour
Benefits include health, dental, and vision insurance, paid sick leave, and paid time off.

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Apply Now

Refine Your Search

concierge jobs in san mateo, ca

Lead Concierge

Patient Care & Operations Coordinator

Concierge

Concierge

Concierge

Residential Concierge

Clubhouse Concierge

Front Desk Agent/Concierge

Lab Concierge Specialist

Concierge

Concierge

Guest Services Representative

Community Concierge

Care Navigator I (Medical Front Office/Concierge)

Concierge

Weekend Daytime Concierge

Concierge - Luxury Residential (Overnight & Afternoon Shift)

Guest Service Concierge (Part-Time)

Concierge - The Lark

Personal Concierge

I want to receive the latest job alert for concierge in san mateo, ca

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