ABOUT PENINSULA HEALTH CARE DISTRICT: Peninsula Health Care District (PHCD) is a political subdivision of the State of California, and a California Special District serving the healthcare needs of more than 200,000 mid-Peninsula residents. Founded in 1947, PHCD serves the communities of San Bruno, Millbrae, Burlingame, Hillsborough, San Mateo, and Foster City by supporting the unique health and wellness priorities of our Peninsula communities, and safeguarding access to health services, today and in the future. PHCD fulfills its commitment to the community through oversight of District assets and infrastructure, planning for future health care needs, and investing taxpayer dollars in local health-focused organizations and programs. For more information: https://peninsulahealthcaredistrict.org/
ABOUT ALLCOVE: allcove™ San Mateo allcove.org/san-mateo is a youth wellness center open to ages 12 – 25 lead by Peninsula Health Care District. The center provides free to low-cost services for those looking for support. The center offers Peer Support, Family Support, Education and Employment, Physical Health, Mental Health and Substance Use services. Aside from the core services allcove San Mateo offers a safe and confidential space for youth to hang-out, do homework, attend workshops and events to connect with community.
ABOUT THE OPPORTUNITY: This is a full-time, non-exempt, in-office position. The regular schedule is Monday through Friday, 10:30 a.m. to 7:00 p.m., with occasional evenings, weekends, and adjusted hours as needed to support program operations. Bilingual English-Spanish proficiency is required.
Under the direction of the Youth Behavioral Health Program Manager (YBHPM), the allcove™ Education and Employment Specialist (EES) provides individualized education and employment support to youth ages 12–25, while promoting awareness of allcove through outreach and community engagement. The EES assists youth in achieving their educational and career goals through services such as academic planning, resume and interview preparation, college and financial aid applications, career exploration, trade and vocational pathway navigation, and employment readiness. The EES also leads the development of the education and employment service stream and supports workforce development initiatives in collaboration with the YBHPM.
KEY RESPONSIBILITIES:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the job.
- Conduct intake, orientation, and registration for youth accessing allcove services, creating a welcoming and supportive experience.
- Provide individualized education and employment coaching to help youth achieve academic, career, and employment goals.
- Assist youth with educational planning, school re-entry, college exploration, financial aid, and disability accommodations (IEPs/504 Plans).
- Support career development through resume writing, interview preparation, job search assistance, internships, volunteer opportunities, and employment placement.
- Use youth-centered, evidence-based coaching techniques to help youth identify strengths, overcome barriers, and build self-sufficiency.
- Connect youth with internal and community resources through referrals, care coordination, and warm handoffs.
- Collaborate with clinical, peer, family support, medical, and administrative staff to coordinate integrated services.
- Develop and facilitate workshops focused on education, career readiness, employment skills, financial literacy, and workforce development.
- Build and maintain partnerships with schools, colleges, employers, workforce agencies, and community organizations to expand opportunities for youth.
- Participate in community outreach, presentations, tours, and events to promote allcove services and increase community awareness.
- Assist with marketing and outreach efforts to increase awareness of education and employment services.
- Maintain accurate client records, service documentation, program data, and outcome reporting in accordance with organizational standards.
- Manage an independent caseload, appointment calendar, follow-up activities, and related administrative responsibilities.
- Maintain current education, employment, and community resource information for youth and families.
- Assist with grant deliverables, program implementation, special projects, reports, and presentations as assigned.
- Apply trauma-informed, culturally responsive, and youth-centered practices in all interactions.
- Foster an inclusive, welcoming environment that promotes belonging, resilience, and equitable access to services.
- Maintain confidentiality and comply with all applicable laws, regulations, and organizational policies.
- Represent the Peninsula Health Care District's mission, vision, values, and commitment to exceptional service.
- Complete required training, participate in professional development, and perform other duties as assigned.
- Work a flexible schedule, including occasional evenings and weekends.
Administrative Support:
- Prepare correspondence, reports, presentations, and program materials.
- Coordinate meetings, workshops, community events, and partner communications.
- Maintain electronic records, databases, files, and program documentation.
- Track program metrics, budgets, invoices, and grant-related information as assigned.
- Order supplies and assist with the day-to-day administrative operations of the center.
COMPETENCIES:
This position requires the following competencies (e.g., knowledge, skills, and abilities) in order to perform all functions of the job.
LEADERSHIP COMPETENCIES:
Adaptability/Flexibility. Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems. Recovers quickly from setbacks and finds alternative ways to reach goals or targets. Copes well and helps others deal with the ongoing demands of change; sees and shows others the benefits of change.
Analysis & Reasoning/Problem Solving. Sees underlying principles, patterns, or themes in an array of related information. Goes beyond analyzing factual information to develop a conceptual understanding of the meaning of a range of information. Breaks down problems and identifies all of their facets, including hidden or tricky aspects in collaboration with the integrated care team at allcove. Generates a range of solutions and courses of action with benefits, costs and risks associated with each. Thinks ‘outside the box’ to find options.
Communication. Effectively transfers thoughts and expresses ideas verbally in individual or group situations. Exhibits strong writing, editing, and proofreading skills. Checks for understanding of the communication by asking open-ended questions that draw out the intended audience’s understanding.
Customer Focus. Will demonstrate and model new ways of seeking support in a professional, courteous and youth-friendly manner while supporting young people receiving services at allcove. Describes customers’ business and expectations. Shows interest in, anticipates, and responds timely to customer needs. Goes beyond basic service expectations. Seeks ways to improve service delivery. Recognizes adverse customer reactions and develops better alternatives.
JOB COMPETENCIES:
Advocacy. Advocate effectively with others so that clients receive needed care in a timely fashion, while understanding reasonable limits. Provide information and support for individuals and communities to advocate for their own needs. Build and maintain networks of community resources and referrals. Build and maintain networks with relevant community and issue advocacy groups.
Relationship Building. Maintains an open, approachable manner and treats others fairly and respectfully. Preserves others’ dignity and shows regard for their opinions. Anticipates and recognizes the concerns of others, even if not openly expressed. Seeks to resolve confrontations and disagreements constructively. Builds rapport with external partners for mutual benefit to fulfill needs. Demonstrates a balance between building rapport and getting the work done.
Self-Management. Prioritizes tasks by importance and deadline. Adjusts priorities as situations change. Focuses time and effort on key tasks. Easily transitions between tasks and picks up where left off when interrupted. Makes reasonable estimates of resource needs to achieve goals or complete projects. Uses sound methods to plan and track work, appointments, and commitments. Completes high volumes of work, keeping a rapid pace without sacrificing accuracy. Meets and exceeds deadlines efficiently.
Valuing Diversity/Cultural Awareness. Sees the value of cultural, ethnic, gender, and other individual differences in people. Creates an environment of learning about, valuing, encouraging, and supporting differences. Supports fair treatment and equal opportunity for all. Listens to and objectively considers the ideas/input of others. Strives to eliminate barriers to diversity; ensures that new barriers to diversity are not built.
QUALIFICATION GUIDLINES:
Any combination equivalent to experience, education, and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
EDUCATION:
Required: Bachelor’s Degree in social work, health promotion, public health or relevant health-related field. Will consider relevant work experience in lieu of formal education. Minimum of two years of experience in public health and health promotion, program development and working with young people, community partners and parents in a school-based setting in a professional or leadership role.
KNOWLEDGE:
Required:
Excellent working knowledge of the computer, including Microsoft Office Programs (e.g., Word, Excel, Outlook, PowerPoint), and ability to learn software programs and databases. Community outreach or success in actively engaging organizations in a program/project is required. Bilingual Spanish-English skills are required. Understanding of financial transactions. Ability to learn compliance with legal, financial and university policies and external regulations.
Preferred:
Strong understanding of Child and Adult Protective Services rules and regulations, HIPAA, Mandated reporting, and limits of confidentiality.
SPECIAL REQUIREMENTS:
- First Aid and Cardiopulmonary Resuscitation (CPR) methods; appropriate safety precautions and procedures; simple record keeping procedures.
- Must be able to successfully pass background check.
- Must have a valid Class C California driver’s license and ability to maintain insurability under the District’s Employee Use of Automobiles Policy
- Must have completed certification for Mental Health First Aid or demonstrate a willingness to complete training upon hiring.
PHYSICAL STANDARDS:
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
PHYSICAL AND SENSORY ELEMENTS:
This position requires hearing, talking, and seeing. Specific vision abilities required by this job include close vision and the ability to adjust focus. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The employee uses finger dexterity in order to operate computer hardware for extended periods of time. The employee is required to constantly sit and occasionally walk and stand to access counters, work areas and files; stoop, kneel, or crouch to access or place records or files; lift and carry records and documents, typically weighing less than 20 pounds.
ENVIRONMENTAL ELEMENTS:
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Employee works in an integrated youth wellness center for young people ages 12-25 and at community locations throughout San Mateo County. Some evening and weekend work will be required.
EQUAL EMPLOYMENT OPPORTUNITY AND INCLUSION
Peninsula Health Care District has a deep commitment to diversity, equity, inclusion, and equal opportunity. We are committed to building a team that is representative of our community. PHCD is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, political affiliation, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws. PHCD is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process and to perform essential job functions, of employment, please contact [email protected] . Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format and/or using specialized equipment.
COMPENSATION & BENEFITS:
This is a full-time, hourly, non-exempt position (40hrs/week). Yearly compensation range of: Minimum 28 - 38/hr DOE. In addition, Peninsula Health Care District benefits include: CalPers Pension, CalPers Health, Delta Dental Plan, VSP Vision Plan and Life Insurance as well as 13 paid holidays during the year. Accrued PTO-(eligible for up to 13 days in the first year of employment).
HOW TO APPLY:
All applications are held in strict confidence. Please email a thoughtful cover letter and resume outlining your interest and qualifications to [email protected].
Pay: $28.00 - $38.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
