Role summary:
The Senior Manager, Associate Experience leads the development and execution of strategic initiatives that enhance associate engagement and operational effectiveness. This role partners with senior leadership and cross-functional teams to align resources, drive performance, and ensure sustainable outcomes. By overseeing change management, communication strategies, and performance metrics, the position fosters a high-performing, collaborative environment focused on continuous improvement. The Senior Manager also mentors and develops associates, promotes adherence to company values and policies, and delivers actionable insights to support business priorities and elevate the overall associate experience.
About the team:
Our team operates at the intersection of people, technology, and the future of work, partnering across the enterprise to reimagine growth and support for associates. We develop people-led, technology-powered strategies that enhance associate experience and deliver measurable business impact. Leading high-visibility, cross-functional initiatives, the Digital & Associate Experience People Team translates strategy into execution to improve outcomes. With an enterprise-wide perspective, we connect strategy, execution, and change management to address complex challenges, ensuring critical projects and programs are delivered efficiently across teams, functions, and geographies.
What you'll do:
- Lead the execution of associate experience initiatives by partnering with senior leadership to define strategies and objectives.
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Collaborate with cross-functional teams to identify associate and operational needs, aligning resources and driving timelines.
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Develop and implement change management and communication strategies to support initiative adoption and sustainability.
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Monitor performance metrics, evaluate effectiveness, and adjust plans to enhance associate engagement and operational outcomes.
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Promote compliance with policies and ethical standards while fostering a positive and accountable work environment.
What you'll bring:
- Expertise in change management strategies, including communication and implementation across cross-functional teams.
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Strong people program development skills to design and execute associate experience initiatives aligned with business priorities.
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Ability to analyze operational needs and translate them into actionable business plans and performance metrics.
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Experience collaborating with various stakeholders to drive sustainable associate engagement and continuous improvement.
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Demonstrated adaptability and problem-solving skills to overcome obstacles and adjust strategies as needed.
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Commitment to upholding ethical standards and fostering a culture of accountability and respect.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $117,000.00 - $234,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in business, human resources, or related area and 2 years’ experience in project or program management, operations, human resources, or related area. Option 2: 4 years’ experience in project or program management, operations, human resources, or related area.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Human Resources certification (for example, Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), or Global Professional in Human Resources (GPHR)), Managing human resources-related projects, Project Management Institute (PMI) or Project Management Professional (PMP) certification
1375 Crossman Ave, Sunnyvale, CA 94089-1114, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
