Top 122 Customer service coordinator Jobs in San Pedro, Ca

Patient Care Coordinator
WEA CA PC —Los Angeles, CA
- $25 - $28 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
Quick Apply
Customer Support Coordinator
Trelleborg Sealing Solutions US Inc —El Segundo, CA
- $26 - $30 an hour
- Sales
- High school diploma or GED
- Travel
- Health savings account
- Disability insurance
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Order Management Coordinator
Liquid I.V. —El Segundo, CA
- $75,000 - $85,000 a year
- Microsoft Excel
- Sales
- Mid-level
- Paid holidays
- Disability insurance
Client Services & Operations Coordinator
Cast Partner —Los Angeles, CA
- $50,000 - $90,000 a year
- Part-time
- Sales
- Mid-level
- US work authorization
- Health insurance
- Paid time off
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Seasonal Customer Support Operations Coordinator
National Football League —Inglewood, CA
- $20 - $25 an hour
- Weekends as needed
- Computer science
- Computer Science
- Marketing
Office Administrator / Customer Service Coordinator Golden Locks Inc. – Huntington Beach, CA
Golden Locks, Inc. —Huntington Beach, CA
- $25.59 - $30.81 an hour
- Full-time
- Office
- In-person
- Entry level
- Paid time off
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Client Services Coordinator - Outpatient Therapy
Long Beach Memorial Medical Center —Long Beach, CA
- $29 an hour
- 8 hour shift
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
2d
Client Service Coordinator
Tishman Speyer —Los Angeles, CA
- $55,000 - $65,000 a year
- Email
- Writing skills
- English
- Office
- Disability insurance
- Health insurance
Sales Operations Coordinator
Puffco —Los Angeles, CA
- $68,500 - $70,000 a year
- Hybrid work
- Mid-level
- Office
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Med Spa Front Desk Coordinator (Torrance)
Glowing U Wellness —Torrance, CA
- $18 - $24 an hour
- Part-time
- Bilingual
- Microsoft Excel
- HIPAA
Quick Apply
6d
Customer Coordinator
Sierra Pacific Supply Co Inc —Carson, CA
- From $52,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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Receptionist / Front Desk Coordinator
Levin & Nalbandyan, LLP —Los Angeles, CA
- $0 a year
- Full-time
- Computer literacy
- Administrative experience
- Children
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Coordinator
Suitsupply —Los Angeles, CA
- $24 - $28 an hour
- Weekends as needed
- Sales
- Leadership
- Communication skills
- Employee discount
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Front Desk Safety Coordinator (On-site)
Lakeshore Learning Materials, LLC —Carson, CA
- $18 - $23 an hour
- Full-time
- CPR Certification
- Writing skills
- BLS Certification
- Paid parental leave
- Health savings account
Quick Apply
Follow up Coordinator
Healthy Smiles of Long Beach —Long Beach, CA
- $17 - $18 an hour
- Part-time
- Office
- In-person
- Communication skills
- Flexible schedule
Quick Apply
Community Supports Coordinator
24 Hour Home Care - Corporate Division —El Segundo, CA
- $23.00 - $24.84 an hour
- Hybrid work
- Spanish
- HIPAA
- Mid-level
Quick Apply
Customer Service Coordinator
Penske Truck Leasing and Logistics —La Mirada, CA
- $28 an hour
- ASE Certification
- Ability to walk for extended periods
- Pass drug screening
5d
Customer Service Rep / Project Coordinator
FASTSIGNS of Long Beach and Torrance —Long Beach, CA
- $43,500 - $50,000 a year
- Full-time
- Mid-level
- No degree
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Call Center Scheduling Coordinator
ACSC Management Services Inc —Costa Mesa, CA
- $25.03 - $33.34 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Health insurance
5d
Customer Experience Coordinator (Relief) - Los Angeles, CA (Beverly Grove)
Veterinary Emergency Group (VEG) —Los Angeles, CA
- $19 - $29 an hour
- Weekends as needed
- Computer skills
- 1 year
- Communication skills
- Flexible schedule
- Referral program

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Patient Care Coordinator

WEA CA PC
Los Angeles, CA

Quick Apply

Job Details

Full-time
$25 - $28 an hour

Qualifications

Computer operation
Phone communication
HIPAA
Care documentation
High school diploma or GED
Video conferencing software
Healthcare privacy protection
Desktop applications
Health information regulatory compliance
Health record tracking
Productivity software
Video conferences (communication methods)
Managing patient records
Video conferencing systems operation
Client interaction via phone calls

Full Job Description

Description:

OUR MISSION

Wellness Equity Alliance is a national multidisciplinary health organization that designs and delivers integrated, community-based care for populations most impacted by health inequities. We do this through mobile and field-based models, providing medical care, behavioral health services, substance use treatment, harm reduction, and care coordination in nontraditional settings such as encampments, schools, reentry sites, and rural communities as well as with sovereign tribal nations. Grounded in trauma-informed, culturally responsive, and data-driven practices, WEA combines clinical expertise, lived experience, and advanced population health analytics to reduce barriers to care, improve continuity, and strengthen local systems. We have partnered with more than 60 public agencies, managed care plans, and community-based organizations across the U.S. to implement scalable, sustainable programs that are advancing health equity and improving outcomes for historically marginalized populations.

We are known as Renegades, Rebels, Disruptors and Dreamers. If that sounds like you, we want you on our team.

JOB DESCRIPTION

Purpose of the position

The Patient Care Coordinator serves as a key member of the Wellness Equity Alliance (WEA) care team, responsible for conducting telephonic outreach to prospective CalAIM members and connecting eligible individuals to WEA's Enhanced Care Management (ECM) and Community Supports programs. This position focuses exclusively on remote outreach activities, engaging patients through phone calls, educating them on available services, and facilitating enrollment into appropriate programs.

The ideal candidate is compassionate, organized, comfortable making a high volume of outbound calls, and passionate about improving health outcomes for underserved populations.

Key Highlights

Compensation: The compensation range for this role is $25 - $28 per hour, with final compensation determined based on experience, qualifications, and role scope.
Work Location & Expectations: California based preferred, PST timezone work is required.
Professional Development: Opportunity to collaborate with cross-functional leaders across Behavioral Health, Medical, Street Medicine, Public Health, Rural Health, and Tribal Health initiatives.

Key Responsibilities

Conduct high-volume outbound telephone outreach to prospective CalAIM members identified through health plan referrals, community referrals, and internal lead lists.
Explain WEA services, Enhanced Care Management (ECM), and Community Supports programs to eligible individuals.
Build rapport and engage individuals who may be hesitant or difficult to reach.
Screen potential participants for program eligibility and interest.
Schedule enrollment appointments and coordinate warm handoffs to Care Managers and other clinical team members.
Document all outreach activities, patient interactions, and enrollment outcomes accurately in designated systems.
Maintain productivity standards related to outreach volume, contact rates, and enrollment goals.
Follow established workflows, scripts, and compliance requirements regarding patient communication.
Collaborate with supervisors and program staff to improve outreach effectiveness and patient engagement.
Maintain confidentiality and comply with HIPAA and all applicable privacy regulations.
Participate in team meetings, training sessions, and quality improvement initiatives.
Meet daily outreach targets, including outbound call volume, successful contacts, and enrollment conversion goals.
Maintain accurate tracking of outreach outcomes and disposition codes.
Complete follow-up activities within established turnaround times.
Perform other duties as assigned.

Essential Skills and Qualifications:

Compliance & Documentation Standards

Accurately document all patient interactions in real time using approved systems and workflows.
Adhere to all documentation, privacy, and regulatory requirements including HIPAA, CalAIM, and health plan contractual standards.
Participate in routine quality assurance reviews and coaching sessions.

Knowledge, Skills, and Abilities

Strong interpersonal and relationship-building skills.
Ability to engage individuals from diverse backgrounds with cultural sensitivity.
Demonstrated ability to meet performance goals and productivity metrics.
Strong problem-solving and critical-thinking abilities.
Ability to maintain professionalism when interacting with vulnerable populations.
Commitment to WEA's mission of advancing health equity and improving access to care.

Working Conditions

Fully remote position.
Requires extended periods of telephone communication and computer use.
Must maintain a private, HIPAA-compliant workspace with reliable internet access.
Occasional attendance at virtual meetings and trainings required.

Physical Requirements

Prolonged periods of sitting and working at a computer.
Ability to communicate clearly via telephone and video conferencing platforms.
Ability to perform repetitive hand and wrist movements associated with computer use.

Requirements:

Qualifications and Education Requirements

High school diploma or equivalent.
Minimum of one (1) year of patient centered care experience in patient services, healthcare outreach, call center operations, care coordination, or a related field.
Excellent verbal communication and active listening skills.
Strong organizational and documentation skills.
Ability to work independently in a remote environment.
Proficiency with Microsoft Office and web-based applications.
Ability to manage a high volume of outbound calls while maintaining professionalism and empathy.

Preferred Skills

Experience working with Medicaid/Medi-Cal populations.
Experience with CalAIM, Enhanced Care Management (ECM), Community Supports, or population health programs.
Bilingual English/Spanish strongly preferred.
Experience using electronic health records (EHRs), CRM systems, or care management platforms.

Quick Apply

Refine Your Search

customer service coordinator jobs in san pedro, ca

Patient Care Coordinator

Customer Support Coordinator

Order Management Coordinator

Client Services & Operations Coordinator

Seasonal Customer Support Operations Coordinator

Office Administrator / Customer Service Coordinator Golden Locks Inc. – Huntington Beach, CA

Client Services Coordinator - Outpatient Therapy

Client Service Coordinator

Sales Operations Coordinator

Med Spa Front Desk Coordinator (Torrance)

Customer Coordinator

Receptionist / Front Desk Coordinator

Customer Experience Coordinator

Front Desk Safety Coordinator (On-site)

Follow up Coordinator

Community Supports Coordinator

Customer Service Coordinator

Customer Service Rep / Project Coordinator

Call Center Scheduling Coordinator

Customer Experience Coordinator (Relief) - Los Angeles, CA (Beverly Grove)

I want to receive the latest job alert for customer service coordinator in san pedro, ca

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