Top 36 Hotel front desk supervisor Jobs in San Ramon, Ca

Front Desk Supervisor
Marriott San Ramon —San Ramon, CA
- $23.50 - $25.50 an hour
- Full-time
- Ability to walk for extended periods
- Writing skills
- Basic math
- Disability insurance
- Health insurance
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Front Desk Agent - Night Auditor Back Up
Marriott San Ramon —San Ramon, CA
- $21.50 - $23.00 an hour
- Overnight shift
- Office
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
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Front Desk Supervisor
Sonesta —Emeryville, CA
- $31.40 - $32.00 an hour
- Weekends as needed
- Basic math
- Mid-level
- Hotel
- Paid parental leave
- Health savings account
Front Office Supervisor
Hilton —San Francisco, CA
- $28 - $30 an hour
- Full-time
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Front Desk Supervisor
Super 8 Livermore —Livermore, CA
- $22 - $25 an hour
- Full-time
- Word processing
- Mid-level
- Windows
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Operations Manager
Marriott International, Inc —Pleasanton, CA
- $31.18 - $35.58 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Front Desk
Clarion Hotel - Concord —Concord, CA
- Full-time
- Computer literacy
- Basic math
- Hotel
Guest Services Supervisor
Walnut Creek Hotel Management LLC —Walnut Creek, CA
- $21 - $22 an hour
- Mid-level
- Windows
- Residential
- Paid holidays
- Health insurance
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Front Desk Supervisor
Residence Inn Berkeley —Berkeley, CA
- $25 an hour
- Full-time
- Inventory management
- Computer literacy
- Mid-level
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1d
Hotel Front Office Manager
Crowne Plaza Silicon Valley N - Union City —Union City, CA
- $72,000 - $80,000 a year
- Full-time
- Mid-level
- Mentoring
- In-person
- Health insurance
- Dental insurance
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2d
Front Office Manager - Parc 55 San Francisco - a Hilton Hotel
Hilton —San Francisco, CA
- $80,000 - $90,000 a year
- Full-time
- Inventory management
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
3d
Front Desk Manager
Best Western John Muir Inn —Martinez, CA
- $21 - $24 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
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9d
Front Office Manager
Omni Hotels & Resorts —San Francisco, CA
- $76,000 - $86,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Fair chance
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6d
Front Desk Agent at Lafayette Park Hotel & Spa
LAFAYETTE PARK HOTEL & SPA —Lafayette, CA
- From $20 an hour
- Full-time
- Writing skills
- Research
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
AC Hotel Pleasanton —Pleasanton, CA
- From $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
13d
Front Desk Agent - Night Auditor
Radiate Hotels —Berkeley, CA
- $25 - $26 an hour
- Full-time
- Hotel
- Cash register
- POS
- Health insurance
- Dental insurance
Quick Apply
9d
Front Office Manager
Courtyard by Marriott Richmond —Richmond, CA
- $70,500 a year
- Weekends as needed
- Mid-level
- Office
- Hotel
- Dental insurance
- Paid time off
Quick Apply
Door Attendant
Four Seasons —San Francisco, CA
- $29.49 an hour
- 8 hour shift
- Writing skills
- No high school diploma
- English
- Paid holidays
- Parental leave
Rooms Operations Manager
Marriott International, Inc —San Francisco, CA
- $73,000 - $88,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
9d
Night Auditor
Clarion Hotel - Concord —Concord, CA
- Part-time
- Computer literacy
- Basic math
- Mid-level

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hotel front desk supervisor jobs near san ramon, ca

Front Desk Supervisor

Marriott San Ramon -
San Ramon, CA

Quick Apply

Job Details

Full-time
$23.50 - $25.50 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance
Pet insurance

Qualifications

Customer communication
Employee relationship building
High school diploma or GED

Full Job Description

About Us

San Ramon Marriott awaits you to join us on the journey to exceptional guest service! Tucked away in the urban oasis of San Ramon, surrounded by mountains and Redwood Trees, the hotel is within walking distance to shopping, Fortune 500 companies, and top-notch dining experiences. It is the perfect location for work and play. Be part of a group of people who are passionate about the Hospitality Industry. When you join the HEI Team, you also get the benefit of the "HEI Loves" Culture where we make the time to celebrate our associates by offering the most competitive compensation, benefits and PTO programs. Our associates are also eligible to take advantage of life-needs such as health and wellness, a robust retirement plan, travel benefits, product and service discounts and much more!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.

Essential Duties and Responsibilities

The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation:

Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observes performance and encourages improvement.
Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand-specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler’s checks and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.

•Promptly answer the telephone using positive and clear voice. Input messages into the computer. •Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.

•Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. •Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.

Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Qualifications and Skills

Education and Experience

High school diploma required; college degree preferred.
One year experience in customer service in hospitality or similar industry.

Knowledge, Skills and Abilities

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to access and accurately input information using a moderately complex computer system.
Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations with or without reasonable accommodation.
Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Salary Range: $23.50 - $25.50 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

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Refine Your Search

hotel front desk supervisor jobs in san ramon, ca

Front Desk Supervisor

Front Desk Agent - Night Auditor Back Up

Front Desk Supervisor

Front Office Supervisor

Front Desk Supervisor

Operations Manager

Front Desk

Guest Services Supervisor

Front Desk Supervisor

Hotel Front Office Manager

Front Office Manager - Parc 55 San Francisco - a Hilton Hotel

Front Desk Manager

Front Office Manager

Front Desk Agent at Lafayette Park Hotel & Spa

Guest Service Agent

Front Desk Agent - Night Auditor

Front Office Manager

Door Attendant

Rooms Operations Manager

Night Auditor

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