Top 25 Customer care coordinator Jobs in Sandia Park Nm

Scheduling Coordinator
Optum —Albuquerque, NM
- $16 - $29 an hour
- 8 hour shift
- Remote
- 18 years or older
- Microsoft Outlook
- Medical office experience
- Paid training
8d
Patient Care Coordinator
Optum —Albuquerque, NM
- $18 - $32 an hour
- Full-time
- Microsoft Outlook
- Pass drug screening
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
13d
Associate Patient Care Coordinator
Optum —Albuquerque, NM
- $16 - $29 an hour
- Full-time
- Spanish
- Pass drug screening
- English
- AD&D insurance
- Employee stock purchase plan
Medical Receptionist/Front Desk Coordinator
CEDAR CREST VISION —Cedar Crest, NM
- $18.00 - $18.50 an hour
- Full-time
- Computer literacy
- Clinic
- Computer skills
- Dental insurance
- Paid time off
Quick Apply
7d
Lead Customer Service Coordinator Bariatrics
Lovelace Health System —Albuquerque, NM
- Full-time
- Mid-level
- High school diploma or GED
- Team management
- Health insurance
- Tuition reimbursement
Lovelace Medical Group - Customer Service Coordinator Careers
Lovelace Health System —Albuquerque, NM
- Full-time
- Surgery
- High school diploma or GED
- Clinic
- Health insurance
- Tuition reimbursement
Patient Care Coordinator
Touro University New York —Albuquerque, NM
- Full-time
- Spanish
- Dental office
- Microsoft Outlook
7h
Referral Program Coordinator
Lovelace Health System —Albuquerque, NM
- PRN
- Mid-level
- High school diploma or GED
- 2 years
- Opportunities for advancement
- Referral program
Assistant Admissions Coordinator
Canyon Transitional Rehab Ctr —Albuquerque, NM
- $19 - $21 an hour
- Full-time
- Skilled nursing facility
- Sales
- High school diploma or GED
- Disability insurance
- Dental insurance
6d
Hospice Coordinator
HME Specialists LLC —Albuquerque, NM
- Full-time
- Mid-level
- Hospice
- Hospice & Palliative Medicine
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator - Rio Rancho & Albuquerque _ @TWN & @Pelvic Health
Balanced Physical Therapy + Wellness —Rio Rancho, NM
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Physical & Rehabilitation Medicine
- Continuing education credits
- Health savings account
Quick Apply
PATIENT CARE COORDINATOR
OmniSleep Sleep Health, LLC —Albuquerque, NM
- $17 - $20 an hour
- Full-time
- Spanish
- Customer service
- Windows
- Paid holidays
- Health insurance
Quick Apply
13d
Front Desk Receptionist
Vision Source —Albuquerque, NM
- $15 - $18 an hour
- Full-time
- Spanish
- HIPAA
- Clinic
Quick Apply
Bariatrics Coordinator
Lovelace Health System —Albuquerque, NM
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Tuition reimbursement
Front Desk Coordinator - Albuquerque, NM
The Joint Chiropractic —Albuquerque, NM
- $16 - $17 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
Assistant Admissions Coordinator
Uptown Rehabilitation Center —Albuquerque, NM
- $14 - $19 an hour
- Full-time
- Skilled nursing facility
- Sales
- High school diploma or GED
- Disability insurance
- Dental insurance
Insurance Coordinator
Fresenius Medical Care —Albuquerque, NM
- Full-time
- Customer service
- 5 years
- Mid-level
Dental Patient Coordinator
Apex Dental —Albuquerque, NM
- $17 - $19 an hour
- Part-time
- Dental office
- HIPAA
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
3d
Team Lead, Surgery Scheduling - RC
Eye Associates Of New Mexico —Albuquerque, NM
- Full-time
- Surgery
- Mid-level
- High school diploma or GED
Quick Apply

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Scheduling Coordinator

Optum -
Albuquerque, NM

Apply Now

Job Details

Full-time
$16 - $29 an hour
8 days ago

Benefits

Paid training

Qualifications

Confidential information handling
Microsoft Outlook
Spreadsheets
Medical terminology

Full Job Description

This position is Remote in Albuquerque, NM. If you are located within commutable distance to the office at 303 Roma Avenue NW, 5th floor, Albuquerque, NM 87102, you will have the flexibility to work remotely* as you take on some tough challenges.

Optum NM is seeking a Scheduling Coordinator to join our team in 303 Roma Avenue NW, 5th floor, Albuquerque, NM 87102 Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

The Scheduling Coordinator is responsible for scheduling and coordinating appointments, maximizing clinician schedules, verifying insurance and providing a positive patient experience. The coordinator answers incoming calls within appropriate timelines and meet productivity and quality standards set by the organization. The coordinator is responsible for reviewing provider schedules daily to ensure maximum capacity met. This position is required to effectively communicate with clinical teams, nurses, and clinicians to relay information to the appropriate clinic as needed. Adheres to policies, procedures and regulations to ensure compliance and patient safety. Participation in Compliance and other important training is a condition of employment.

This position is full time (40 hours/week) Monday - Friday. Employees are required to work an 8-hour shift schedule during our normal business hours of 8:00am - 4:30pm MST. It may be necessary, given the business need, to work occasional overtime.

We offer 4-6 weeks of paid training. The hours during training will be 8:00 am to 5:00 pm PST, Monday - Friday. Training will be conducted onsite and will go remote after.

Primary Responsibilities:

Accurately schedules and coordinates patient appointments for assigned clinics.
The ability to work in a high call volume environment while meeting productivity and quality standards.
Analyzing provider schedules to ensure maximum capacity is met.
Obtains eligibility and benefit information in a timely manner: assigning FSC (Financial Class) benefits, and all other related activities i.e. transfers, demographic data changes in EPIC.
Registering patients in EPIC including updating patient demographics, current insurance information, current primary care provider, emergency contacts, and all relevant fields.
Use appropriate text templates in the electronic health record, sending encounters using the electronic health record, and ability to multitask between business office systems and the electronic health record.
Performs other duties as assigned.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
1+ years of related customer service experience in a call center, medical office/healthcare facility, healthcare insurance carrier, OR scheduling field
Experience with computer systems and Microsoft Office (Microsoft Word, Outlook and Microsoft Excel)
Knowledge of Medical Terminology
Ability to work our normal business hours from 8:00 am - 4:30 pm MST from Monday - Friday. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

1+ years of healthcare experience to include scheduling experience and verification of eligibility and benefits

Telecommuting Requirements:

Must reside with a 50-mile radius of our office located at 303 Roma Avenue NW, 5th floor, Albuquerque, NM 87102
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO

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Refine Your Search

customer care coordinator jobs in sandia park nm

Scheduling Coordinator

Patient Care Coordinator

Associate Patient Care Coordinator

Medical Receptionist/Front Desk Coordinator

Lead Customer Service Coordinator Bariatrics

Lovelace Medical Group - Customer Service Coordinator Careers

Patient Care Coordinator

Referral Program Coordinator

Assistant Admissions Coordinator

Hospice Coordinator

Patient Care Coordinator - Rio Rancho & Albuquerque _ @TWN & @Pelvic Health

PATIENT CARE COORDINATOR

Front Desk Receptionist

Bariatrics Coordinator

Front Desk Coordinator - Albuquerque, NM

Assistant Admissions Coordinator

Insurance Coordinator

Dental Patient Coordinator

Team Lead, Surgery Scheduling - RC

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