Top 25 Customer care coordinator Jobs in Sandia Park Nm

Radiology Patient Care Coordinator
New Mexico Cancer Center —Albuquerque, NM
- Full-time
- Surgery
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Medical Receptionist/Front Desk Coordinator
CEDAR CREST VISION —Cedar Crest, NM
- $18.00 - $18.50 an hour
- Full-time
- Computer literacy
- Clinic
- Computer skills
- Dental insurance
- Paid time off
Quick Apply
6d
Scheduling Coordinator
Optum —Albuquerque, NM
- $16 - $29 an hour
- 8 hour shift
- Remote
- 18 years or older
- Microsoft Outlook
- Medical office experience
- Paid training
8d
Patient Care Coordinator
Optum —Albuquerque, NM
- $18 - $32 an hour
- Full-time
- Microsoft Outlook
- Pass drug screening
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
12d
Associate Patient Care Coordinator
Optum —Albuquerque, NM
- $16 - $29 an hour
- Full-time
- Spanish
- Pass drug screening
- English
- AD&D insurance
- Employee stock purchase plan
PATIENT CARE COORDINATOR
OmniSleep Sleep Health, LLC —Albuquerque, NM
- $17 - $20 an hour
- Full-time
- Spanish
- Customer service
- Windows
- Paid holidays
- Health insurance
Quick Apply
13d
Lovelace Medical Group - Customer Service Coordinator Careers
Lovelace Health System —Albuquerque, NM
- Full-time
- Surgery
- High school diploma or GED
- Clinic
- Health insurance
- Tuition reimbursement
Patient Care Coordinator - Rio Rancho & Albuquerque _ @TWN & @Pelvic Health
Balanced Physical Therapy + Wellness —Rio Rancho, NM
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Physical & Rehabilitation Medicine
- Continuing education credits
- Health savings account
Quick Apply
Front Desk Receptionist
Vision Source —Albuquerque, NM
- $15 - $18 an hour
- Full-time
- Spanish
- HIPAA
- Clinic
Quick Apply
Assistant Admissions Coordinator
The Rehab Ctr of Albuquerque —Albuquerque, NM
- $20 - $23 an hour
- Full-time
- Skilled nursing facility
- Sales
- High school diploma or GED
- Disability insurance
- Dental insurance
Front Desk Coordinator - Albuquerque, NM
The Joint Chiropractic —Albuquerque, NM
- $16 - $17 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
Lead Customer Service Coordinator Bariatrics
Lovelace Health System —Albuquerque, NM
- Full-time
- Mid-level
- High school diploma or GED
- Team management
- Health insurance
- Tuition reimbursement
Referral Program Coordinator
Lovelace Health System —Albuquerque, NM
- PRN
- Mid-level
- High school diploma or GED
- 2 years
- Opportunities for advancement
- Referral program
Hospice Coordinator
HME Specialists LLC —Albuquerque, NM
- Full-time
- Mid-level
- Hospice
- Hospice & Palliative Medicine
- Health insurance
- Dental insurance
Quick Apply
Assistant Admissions Coordinator
Canyon Transitional Rehab Ctr —Albuquerque, NM
- $19 - $21 an hour
- Full-time
- Skilled nursing facility
- Sales
- High school diploma or GED
- Disability insurance
- Dental insurance
5d
Bariatrics Coordinator
Lovelace Health System —Albuquerque, NM
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Tuition reimbursement
Insurance Coordinator
Fresenius Medical Care —Albuquerque, NM
- Full-time
- Customer service
- 5 years
- Mid-level
Assistant Admissions Coordinator
Uptown Rehabilitation Center —Albuquerque, NM
- $14 - $19 an hour
- Full-time
- Skilled nursing facility
- Sales
- High school diploma or GED
- Disability insurance
- Dental insurance
Dental Patient Coordinator
Apex Dental —Albuquerque, NM
- $17 - $19 an hour
- Part-time
- Dental office
- HIPAA
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
2d
Team Lead, Surgery Scheduling - RC
Eye Associates Of New Mexico —Albuquerque, NM
- Full-time
- Surgery
- Mid-level
- High school diploma or GED
Quick Apply

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Radiology Patient Care Coordinator

New Mexico Cancer Center -
Albuquerque, NM

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Flexible spending account
Free flu shots
Paid time off
Vision insurance
401(k) matching
Bereavement leave
Life insurance

Qualifications

Computer operation
Computer literacy
Medical scheduling
High school diploma or GED
Adaptability
Flexibility

Full Job Description

We are, a freestanding, physician-owned, comprehensive cancer center based in Albuquerque, NM with a satellite clinic in Gallup, New Mexico. We are an Oncology Medical Home, with a focus on early intervention for patient symptoms, resulting in low hospitalization rates. Our Physicians have won Top 10 Docs in the city of Albuquerque multiple times.

As a successful Medical oncology and Radiation oncology practice, we have expanded our medical practice to include Survivorship, Palliative Care, Breast Surgery, Rheumatology, Pulmonary, Urology and Neurology.

Make a difference in the lives of patients by joining a physician-led, partnership organization with a patient-centered and evidenced-based medicine approach. You will have the tools, resources, and professional freedom you need to deliver outstanding patient care.

POSITION SUMMARY:

The Patient Care Coordinator is a reflection of NMOHC’s philosophy and dedication to superior healthcare and patient interaction and reinforces and adheres to the core values of the company in order to achieve the mission and vision. This position must demonstrate sensitivity and professionalism while assisting patients with scheduling and follow-up needs.

ESSENTIAL FUNCTIONS:

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s):

Schedules, cancels, or reschedules all Radiology exams.
Works with other PCC’s via Microsoft Teams to schedule and coordinate exams with physician follow-up appointments.
Ability to multi-task through various programs to schedule, including checking in patients and answering phones.
Contacts patients regarding missed appointment and follows up on no show appointments.
Entering disc requests for imaging that needs to be sent to outside facilities or for patient pick up.
Answer and send emails to billing and other emails related to patient care.
Sending out an auth pending list for next day and also for next two weeks
Check e-fax
Sending therapy list to techs
Schedules labs and radiology exams for NMCC patients as well as outside referral patients.
Go through and assist with faxes received
Initiates prior authorization email to the billing dept. as needed for all diagnostic testing and follows up to make sure authorization has been received prior to patient exam.
Monitors and reviews the radiology schedules on a daily basis, ensuring processes are followed and scheduling errors are corrected PRIOR to the patient arriving for the visit.
Communicates openly and effectively with the physicians and professional staff.
Ensures that confirmation calls are done to remind patients of their appointment, including the review of patient prep for scheduled exams.
Answers all phone lines in the POD, tasks, and emails promptly and professionally.
Assists with chart prep (this includes printing labs, making sure instructions are given, writing follow up dates, making sure all paperwork is done for patient to fill out, checking auth)
Communicating with triage nurses for lab work that needs to be addressed and if orders need to be changed

POSITION QUALIFICATIONS:

Competency Statement(s):

Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Adaptability - Ability to adapt to change in the workplace.
Applied Learning – Ability to participate in needed learning activities in a way that makes the most of the learning experience.
Communication, Oral – Ability to communicate effectively with others using the spoken word.
Customer Oriented - Ability to take care of the customers’ needs while following company procedures and while demonstrating the core values.
Initiative – Ability to make decisions or take actions to solve a problem or reach a goal.
Judgment - The ability to formulate a sound decision using the available information and resources.
Organized – Possessing the trait of being organized or following a systematic method of performing a task.
Safety/Compliance Awareness - Ability to identify and correct conditions that affect employee/patient safety and privacy compliance.

SKILLS & ABILITIES:

Education and Experience:

High School Graduate or General Education Degree (GED)
Two to four years related experience preferred, preferably familiarity with Radiology procedures such as CT, PET, MRI and X-ray
Minimum of two years’ experience as a Patient Care Coordinator or Medical Assistant
Radiology, Medical Oncology, and Radiology Oncology work experience is a plus

Computer Skills:

Intermediate computer skills
Experience with OncoEMR and PACS/RIS is a plus

Compensation/Benefits:

Competitive Pay D.O.E.
Generous Benefits Package

Benefits:

401(k) matching
Bereavement leave
Dental insurance
Flexible spending account
Free flu shots
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in sandia park nm

Radiology Patient Care Coordinator

Medical Receptionist/Front Desk Coordinator

Scheduling Coordinator

Patient Care Coordinator

Associate Patient Care Coordinator

PATIENT CARE COORDINATOR

Lovelace Medical Group - Customer Service Coordinator Careers

Patient Care Coordinator - Rio Rancho & Albuquerque _ @TWN & @Pelvic Health

Front Desk Receptionist

Assistant Admissions Coordinator

Front Desk Coordinator - Albuquerque, NM

Lead Customer Service Coordinator Bariatrics

Referral Program Coordinator

Hospice Coordinator

Assistant Admissions Coordinator

Bariatrics Coordinator

Insurance Coordinator

Assistant Admissions Coordinator

Dental Patient Coordinator

Team Lead, Surgery Scheduling - RC

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