Top 501 Concierge Jobs in Sands Point, Ny

Manager, Contact Center and Systems Operations
Sollis Health —New York, NY
- $105,000 - $125,000 a year
- Full-time
- Hybrid work
- Senior level
- Communication skills
Quick Apply
11d
Concierge-PD
Catholic Health —Rockville Centre, NY
- From $27 an hour
- Hospital
- Computer literacy
- High school diploma or GED
- Tuition reimbursement
12d
Concierge
The Pierre, A Taj Hotel, New York —New York, NY
- $41 an hour
- 8 hour shift
- Mid-level
- Hotel
- High school diploma or GED
Concierge
Marriott International, Inc —New York, NY
- $32.86 - $43.82 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Residences Concierge (Overnight)
Marriott International, Inc —North Hills, NY
- $26.10 - $27.60 an hour
- Overnight shift
- Residential
- High school diploma or GED
- 1 year
Concierge
IHMS LLC. —New York, NY
- $41 an hour
- 8 hour shift
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Residences Concierge
Marriott International, Inc —North Hills, NY
- $26.10 - $27.60 an hour
- Full-time
- Residential
Concierge
Cushman & Wakefield —New York, NY
- $23.82 - $28.02 an hour
- Full-time
- Entry level
- Health savings account
- Disability insurance
Quick Apply
Concierge-ED
Catholic Health —Rockville Centre, NY
- $23.71 - $26.68 an hour
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Tuition reimbursement
Concierge Weekdays (variable schedule)
The Bristal at North Woodmere —Lake Success, NY
- $19.50 an hour
- Part-time
- High school diploma or GED
- Entry level
Quick Apply
Concierge
Continuum Club —New York, NY
- $28 - $30 an hour
- Weekends as needed
- Project management
- Communication skills
- Entry level
- Commuter assistance
- Health savings account
Concierge
Southern Land Company, LLC —White Plains, NY
- $20 - $21 an hour
- Sales
- Word processing
- Research
- Health insurance
- Dental insurance
Quick Apply
Concierge
Catholic Health —West Islip, NY
- $24 - $26 an hour
- Computer literacy
- BLS Certification
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Concierge
Trump International Hotel & Towers —New York, NY
- $31.73 - $42.31 an hour
- Weekends as needed
- English
- Hotel
- Experience equivalent to degree accepted
Quick Apply
Concierge
FAENA —New York, NY
- $42 an hour
- Full-time
- Mid-level
- Leadership
- 2 years
Quick Apply
13d
Residential Concierge
Mandarin Oriental Residence —New York, NY
- $32.29 an hour
- Weekends as needed
- CPR Certification
- English
- Research
- Health insurance
- Paid time off
9d
Concierge (Residential Overnight Shift)
Related —New York, NY
- $30.78 an hour
- Overnight shift
- Residential
- High school diploma or GED
- Ability to lift 50 pounds
3d
Concierge Position- Luxury Condo
Related —New York, NY
- $30.77 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Ability to stand for extended periods
Concierge (PT)
Richman Property Services —New York, NY
- $23.08 an hour
- Part-time
- Computer literacy
- Mid-level
- Residential
- Disability insurance
- Health insurance
Quick Apply
Spa Concierge
730 Crown Spa at Aman New York —New York, NY
- $31.29 an hour
- 8 hour shift
- Management
- Inventory management
- Customer service
- 401(k)
- 401(k) matching
Quick Apply

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Manager, Contact Center and Systems Operations

Sollis Health -
New York, NY

Quick Apply

Job Details

Full-time
$105,000 - $125,000 a year
11 days ago

Qualifications

Patient scheduling systems
EHR go-live support
Managing teams in a customer support role
Phone communication
Staff scheduling
Team scheduling
Project communication management
Frontline customer support management
Key Performance Indicators
Team training
Project management experience in healthcare
OKRs
Data interpretation
Managing projects
Telephone systems
Change management support (employee development activity)
Senior level
Cross-functional collaboration
Cross-functional team management
Call center management
Clinical staff scheduling
Communication skills
Staffing management
Project stakeholder communication
EHR training delivery
Cross-functional communication
Office phone management
Stakeholder management

Full Job Description

Our Concierge team at Sollis Health is the first point of contact for our members and patients in their time of need. The team creates a welcoming and personable first impression and assists them in scheduling their medical appointments, addresses member concerns in real time and demonstrates agility while ensuring a hospitable environment for our high-caliber clientele.

As a Manager, Contact Center and Systems Operations you will lead phone operations performance across all Sollis markets while serving as the operational point-person for cross-functional systems initiatives (EHR transitions, platform rollouts, workflow changes affecting front desk/member services). You will oversee our remote Concierge Receptionist (CR) team scheduling, coverage, and performance.

Full Time Opportunity - Remote US - Hybrid if based near NYC – Monday-Friday 9a-5p EST

The role is open to remote work in the following states only: California, Colorado, Connecticut, Florida, Illinois, Louisiana, Maryland, Nevada, New Jersey, Pennsylvania, Texas, Virginia, Washington and Wisconsin.

Responsibilities:

(Phones – 70%)

Own national phone performance against OKR targets (answer rate, speed to answer)
Manage bi-weekly phone data review cadence, partnering with Data Analyst to generate data insights
Manage Contact Center platform administration and evaluate/implement changes to improve performance.
Identify and resolve staffing gaps, escalation patterns, and training needs
Partner with Regional Operation Leads on market-specific phone issues, including investigations that surface from complaints.

Secondary Responsibilities

(Systems & Project Liaison – 30%)

Serve as point person for operational system changes impacting front desk/member services workflows (e.g., EHR rollout, new scheduling tools, navigator)
Lead project management for assigned initiatives: timelines, stakeholder communication, training rollout
Act as liaison between Ops, IT, and Clinical teams during implementations
Collaborate with the Ops Analyst to document process changes and roll out training to Operations staff.

Experience :

We believe extraordinary people come from a variety of backgrounds, but ideally we would expect that you have:

Led a contact center team, including RTA and full team management.
Experience with full ownership of phone system, phone KPIs and phone management.
Desire to grow into broader operational/PM scope.
Comfort owning a metric-driven OKR while also managing ambiguous, cross-functional projects.
Strong communicator across clinical, IT, and ops stakeholders.

Compensation

Salary Range: $105,000-125,000

About Sollis Health

Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms.

Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.

Quick Apply

Refine Your Search

concierge jobs in sands point, ny

Manager, Contact Center and Systems Operations

Concierge-PD

Concierge

Concierge

Residences Concierge (Overnight)

Concierge

Residences Concierge

Concierge

Concierge-ED

Concierge Weekdays (variable schedule)

Concierge

Concierge

Concierge

Concierge

Concierge

Residential Concierge

Concierge (Residential Overnight Shift)

Concierge Position- Luxury Condo

Concierge (PT)

Spa Concierge

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