Top 1069 Customer service team lead Jobs in Sandy, Ut

Customer Experience Representative
Energy Management Corporation —Salt Lake City, UT
- No weekends
- Ability to walk for extended periods
- Mid-level
- Office
- Paid holidays
- Disability insurance
5d
Customer Service Supervisor
Alliance Door Products —Salt Lake City, UT
- $65,000 - $80,000 a year
- Full-time
- 5 years
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
WaFd Bank —Murray, UT
- $18.00 - $19.47 an hour
- Full-time
- Microsoft Outlook
- Basic math
- Office
- Paid parental leave
- AD&D insurance
4d
Customer Service Representative
Vitality Medical —Salt Lake City, UT
- $14 - $17 an hour
- Full-time
- Background check
- Writing skills
- Office
- Paid holidays
- Health insurance
Quick Apply
Customer Retention (Loyalty) Specialist
Greenix Pest Control —Draper, UT
- $25 - $40 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Lead Front Desk Service Representative
Four Pillars Lodging, LLC —Draper, UT
- Full-time
- High school diploma or GED
- Team management
- Communication skills
Quick Apply
3d
(USA) Member Team Lead
Sam's Club —South Jordan, UT
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
7d
Member Team Lead
Sam's Club —West Jordan, UT
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Customer Service Representative (Remote)
Village Capital & Investment —Draper, UT
- From $16 an hour
- 8 hour shift
- Remote
- High school diploma or GED
- Organizational skills
- Computer skills
- Paid training
- Health insurance
Quick Apply
Receptionist/Customer Service Rep
Everything Senior Insurance —Sandy, UT
- $20 an hour
- Full-time
- Google Workspace
- Computer literacy
- Office
- Paid holidays
- Paid time off
Quick Apply
Bilingual Team Lead, Customer Service (UT)
Progressive Leasing —Draper, UT
- Weekends as needed
- Remote
- Spanish
- Microsoft Excel
- Mid-level
- Paid parental leave
- Employee stock purchase plan
Remote Customer Support Agent (P&C)
Jerry.ai —Sandy, UT
- $19 - $21 an hour
- 8 hour shift
- Remote
- Mid-level
- 2 years
- Paid parental leave
- Health insurance
Quick Apply
13d
Customer Experience Specialist
Quince —Salt Lake City, UT
- $23 an hour
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Associate Customer Success Manager
Atlassian —Salt Lake City, UT
- $81,274 - $127,840 a year
- Remote
- Mid-level
- Office
- Health insurance
Customer Service Representative, UT (8/17 Start)
Progressive Leasing —Draper, UT
- $17 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Employee stock purchase plan
Customer Service Representative - State Farm Agent Team Member
Cinthya Molina - State Farm Agent —Murray, UT
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Pharmacy Operations Team Lead
Walmart —Taylorsville, UT
- $22 - $35 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Customer Relations Representative - State Farm Agent Team Member
Vincent Campo - State Farm Agent —West Jordan, UT
- $80,000 - $110,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
(USA) Operations Manager (Non-Complex)
Walmart —Herriman, UT
- $65,000 - $100,000 a year
- High school
- Bachelor of Science
- Mid-level
- Paid jury duty
- Disability insurance
6d
Customer Success Specialist
InsCipher —Pleasant Grove, UT
- $23 - $26 an hour
- Full-time
- Remote
- Bachelor's degree
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply

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Customer Experience Representative

Energy Management Corporation -
Salt Lake City, UT

Apply Now

Job Details

5 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Industrial equipment
Productivity software

Full Job Description

Customer Experience
Salt Lake City, UT

Must have experience in industrial or electrical customer service role.

Great compensation for well-qualified candidates.

What We Offer

Very Competitive Pay
Challenging & Rewarding Work
Excellent Work/Life Balance – No weekends or holidays
Comprehensive Benefits Package
Stable, Long-Term Career Opportunity

At Energy Management Corporation (EMC), we don’t just provide electrical products and services, we build lasting partnerships with our customers. We are seeking an experienced Customer Experience Representative to join our Salt Lake City team.

This position is ideal for someone with a passion for delivering exceptional customer experience and a strong background in the industrial and/or electrical industry. If you enjoy solving problems, building customer relationships, and working in a fast-paced technical environment, we’d like to hear from you.

Applicants must have a minimum of two (2) years of industrial and/or electrical industry experience. Candidates without relevant industry experience will not be considered.

Position Summary

The Customer Experience Representative serves as the primary point of contact for customers while supporting our outside sales representatives and field service technicians. This role is responsible for delivering exceptional customer service, preparing quotations, processing orders, coordinating projects, and helping customers identify the best solutions for their industrial electrical equipment and service needs.

This is not a call center position. You’ll work directly with manufacturers, contractors, industrial facilities, municipalities, and commercial customers who rely on EMC’s expertise to keep their operations running.

Essential Duties & Responsibilities

Serve as the primary point of contact for customers via phone, email, and online inquiries.
Prepare accurate quotations and process customer orders.
Support outside sales representatives and field service technicians with customer requests and project coordination.
Build and maintain strong customer relationships through responsive, professional service.
Identify opportunities to grow existing customer accounts through consultative selling and proactive outreach.
Coordinate with internal departments to ensure timely delivery of products and services.
Maintain accurate customer information within CRM and ERP systems.
Develop and maintain working knowledge of EMC’s products, services, and capabilities to confidently recommend solutions.
Resolve customer concerns quickly while maintaining EMC’s commitment to exceptional service.

Minimum Qualifications

Required

Minimum of two (2) years of experience in the industrial and/or electrical industry.
Minimum of two (2) years of customer service, inside sales, technical support, customer success, or technical sales experience.
Working knowledge of industrial electrical products such as electric motors, variable frequency drives (VFDs), generators, motor controls, pumps, rotating equipment, or similar industrial products.
Strong communication and interpersonal skills.
Excellent organizational and problem-solving abilities with strong attention to detail.
Proficiency with Microsoft Office applications.
Experience using CRM and/or ERP software.
Ability to prioritize multiple projects while maintaining accuracy and responsiveness.

Preferred

Experience with Salesforce, Zoho CRM, Microsoft Dynamics, SAP, Epicor, SharpSpring, or similar CRM/ERP platforms.
Experience supporting industrial service operations or electrical distribution.
Knowledge of manufacturing, industrial maintenance, or rotating equipment repair.

Why Join Energy Management Corporation?

For more than 46 years, Energy Management Corporation has been a trusted provider of industrial electrical and mechanical solutions. We specialize in electric motors, generators, variable frequency drives, controls, field services, and engineered solutions that help our customers maximize reliability, safety, and operational performance.

Our employees enjoy a collaborative environment where technical expertise is valued, customer relationships are built for the long term, and professional growth is encouraged.

Benefits Include

Monday-Friday Schedule (8:00 AM-5:00 PM)
Medical, Dental, Vision, Life, Short-Term Disability, and Long-Term Disability Insurance
401(k) and Roth 401(k) with Company Match
Paid Time Off and Paid Holidays
Employee Assistance Program
Ongoing Professional Development
Collaborative Team Environment

Physical Requirements

Ability to sit, stand, and walk throughout the workday.
Ability to occasionally lift and move up to 25 pounds.
Ability to operate computers, office equipment, and standard business technology.
Ability to communicate effectively with customers, vendors, and employees.

Location

Salt Lake City, Utah (On-Site)

Compensation

Competitive compensation based on qualifications and experience.

Equal Employment Opportunity

Energy Management Corporation is an Affirmative Action/Equal Opportunity Employer. We are committed to fostering an inclusive workplace and encourage qualified applicants from all backgrounds to apply.

Candidate Attestation

I hereby certify that the information provided in my application, résumé, and any accompanying documents is true, complete, and accurate to the best of my knowledge. I understand that any misrepresentation, falsification, or omission of information may disqualify me from consideration for employment or, if employed, may result in disciplinary action up to and including termination.

I authorize Energy Management Corporation to verify the information I have provided and to contact references, previous employers, educational institutions, or other appropriate sources as necessary.

By submitting my application, I acknowledge that I have read, understand, and agree to this attestation.

Job Features
Job Category Customer Service

Apply Now

Refine Your Search

customer service team lead jobs in sandy, ut

Customer Experience Representative

Customer Service Supervisor

Customer Service Representative

Customer Service Representative

Customer Retention (Loyalty) Specialist

Lead Front Desk Service Representative

(USA) Member Team Lead

Member Team Lead

Customer Service Representative (Remote)

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Bilingual Team Lead, Customer Service (UT)

Remote Customer Support Agent (P&C)

Customer Experience Specialist

Associate Customer Success Manager

Customer Service Representative, UT (8/17 Start)

Customer Service Representative - State Farm Agent Team Member

Pharmacy Operations Team Lead

Customer Relations Representative - State Farm Agent Team Member

(USA) Operations Manager (Non-Complex)

Customer Success Specialist

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