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Collections & Recovery Specialist

Clicklease
Draper, UT

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer records maintenance
Managing customer accounts
Lease negotiation
Records management
Debt collection skip tracing
Debt recovery
Settlement negotiation
Documentation Handling
Loan loss mitigation
Debt collection negotiation
Debt collection mediation
Collections account management

Full Job Description

Established in 2018, Clicklease is dedicated to empowering small business owners frequently overlooked by traditional lenders. Our headquarters are located in the vibrant city of Draper, UT, with operations extending to Radial, Alajuela, Costa Rica. We've cultivated a dynamic environment where equipment financing goes beyond being a mere service; it acts as the gateway to realizing entrepreneurial dreams.

Our Core Values:

1. We Are A Happy Company:
At Clicklease, happiness is not just a byproduct; it's a fundamental value. Join a workplace where positivity and joy are cultivated, creating an environment where you can bring your best self to work every day.

2. We Celebrate Collective Intelligence:
We thrive on the brilliance of collaboration. Clicklease is a space where diverse minds come together, combining their intelligence to create solutions that matter. Your ideas are not just heard; they're celebrated.

3. We Practice Empathy:
Empathy isn't just a word in our dictionary; it's a daily practice. Join a team that values understanding and compassion. At Clicklease, we recognize the human side of business and foster a culture where empathy is a guiding principle.

4. We Listen & Learn:
Growth is a continuous journey at Clicklease. We believe in listening and learning from one another. Your insights and experiences contribute to our collective knowledge, making us stronger as a team.

Our Mission:

At Clicklease, we have a clear purpose - to fulfill the capital needs of underserved entrepreneurs and their Main Street Businesses. We achieve this mission through simple, fast, and innovative equipment leasing solutions. This is not just a statement; it's the driving force behind everything we do.

Portfolio Specialist – Asset Recovery & Remarketing

Help Small Businesses Recover and Keep the Equipment They Need

Own a portfolio, drive recovery outcomes, locate assets, coordinate repossessions, negotiate resolutions, and play a direct role in reducing losses while helping small businesses navigate challenging situations.

Role Details

Location: Draper, Utah (On-Site)

Schedule: Full-Time | Monday–Friday | 8:00 AM–5:00 PM MT

Compensation: Competitive Hourly Compensation + Opportunity to Earn Monthly Bonuses

About Clicklease

Clicklease is transforming how small businesses access the equipment they need to grow. Our technology platform uses data and automation to make equipment financing faster, simpler, and more accessible for business owners across the United States.

About the Role

The Portfolio Specialist – Asset Recovery & Remarketing helps Clicklease reduce losses and maximize asset recovery by managing delinquent account portfolios from first contact through repossession, recovery, and asset disposition.

This role is ideal for someone with hands-on repossession and skip tracing experience who enjoys negotiation, problem-solving, account ownership, and working in a fast-paced environment where individual performance directly impacts business results.

The Team

You'll join a small, highly collaborative team focused on asset recovery, repossession coordination, transportation logistics, and remarketing operations. The team partners closely with Risk, Legal, Vendor Management, and other operational groups to achieve recovery goals while delivering a professional customer experience.

What You'll Do

Manage an assigned portfolio of delinquent accounts and serve as the primary owner of recovery activities.
Negotiate settlements, reinstatements, voluntary surrenders, and other account resolutions.
Perform skip tracing and asset-location activities to support recovery efforts.
Coordinate repossession, transportation, and recovery activities with third-party vendors.
Manage recovered assets through the remarketing process to support efficient disposition and minimize holding costs.
Maintain accurate documentation and ensure compliance with company policies and procedures.

What You Have

2+ years of experience in asset recovery, repossession, collections, or a related recovery environment.
Hands-on experience with repossession processes and coordinating recovery activity.
Experience performing skip tracing and asset-location activities.
Experience managing customer accounts, portfolios, or recovery-related workflows.
Experience handling customer negotiations and account resolution activities.
Experience using CRM systems, business software platforms, skip tracing tools, or account management systems.
Experience maintaining accurate customer and recovery records and documentation.
Ability to manage multiple priorities in a fast-paced, high-volume environment.

What Will Make You Stand Out

Experience working directly with repossession agents, recovery vendors, or transportation providers.
Experience in equipment finance, commercial lending, consumer finance, auto finance, or related financial services.
Experience supporting remarketing, asset disposition, auctions, or logistics operations.
Demonstrated success achieving recovery, collections, or portfolio performance goals.

What Success Looks Like in the First 6 Months

Successfully assumes ownership of an assigned portfolio and consistently drives recovery activity across accounts.
Demonstrates proficiency in negotiation, skip tracing, vendor coordination, and recovery processes.
Meets or exceeds established recovery performance expectations and operational quality standards.
Supports efficient asset movement through the remarketing pipeline while maintaining accurate and compliant documentation.

Why Join Clicklease

At Clicklease, you’ll work on meaningful problems that directly impact small businesses while collaborating with a team that values ownership, accountability, and continuous improvement.

We look for people who take initiative, work collaboratively, and care deeply about delivering great outcomes for customers and partners.

In return, you’ll have the opportunity to grow your career, contribute to a rapidly scaling fintech platform, and work alongside talented colleagues who are passionate about building great products and services.

What We Offer

Clicklease offers a competitive compensation and benefits package designed to support employees and their families.

Benefits may include:

Competitive salary
Medical, dental, and vision insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) with company match
Employer-paid short-term disability (STD), long-term disability (LTD), and life insurance
Paid time off and company holidays
Paid maternity leave
Professional development and learning opportunities

Benefits eligibility and details may vary based on role and employment status.

**Clicklease only accepts resumes submitted in English**

Quick Apply

Refine Your Search

customer success specialist jobs in sandy, ut

Collections & Recovery Specialist

Customer Success Specialist

Partner Success Specialist

Customer Advocate Specialist I

Fulfillment Specialist

Customer Success Specialist

Customer Support Specialist

Customer Support Specialist

Customer Care Specialist

Customer Support Specialist II

Customer Care Specialist

Client Operations Support Specialist

Product Implementation Specialist

Culture and Engagement Specialist

Client Service Specialist

Patient Services Specialist

Data Integrity Specialist

Marketing Specialist - Loyalty and Promotional

Client Onboarding Specialist

Account Services Specialist

I want to receive the latest job alert for customer success specialist in sandy, ut

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Our Core Values:

Our Mission:

At Clicklease, we have a clear purpose - to fulfill the capital needs of underserved entrepreneurs and their Main Street Businesses. We achieve this mission through simple, fast, and innovative equipment leasing solutions. This is not just a statement; it's the driving force behind everything we do.

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