Top 227 technical support Jobs in sandy, ut

Data Center Technician 1
DataBank —Salt Lake City, UT
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
8d
IT Escalations Technician
Nexus IT Inc —Salt Lake City, UT
- $60,000 - $75,000 a year
- Full-time
- Azure
- Mid-level
- Office
5d
In-Home Sales & Tech Support (Full-Time)
Asurion —Salt Lake City, UT
- $22.50 an hour
- Weekends as needed
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
3d
Field Support Engineer - Salt Lake City, UT
Experis —Salt Lake City, UT
- $25 an hour
- Contract
- Computer Science
- Mid-level
- Assembly
Quick Apply
1d
Help Desk Tier II Support
Robert Half —Sandy, UT
- $27.50 - $33.00 an hour
- Contract
- Mid-level
- Windows
- Travel
- Disability insurance
- Dental insurance
Quick Apply
14d
IT HelpDesk Technician I
RSN Technologies —Centerville, UT
- $18 - $24 an hour
- Extended hours
- Pass drug screening
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Service Desk Technician I
Pure Infusion Suites —Sandy, UT
- $20 - $25 an hour
- Full-time
- Hybrid work
- Computer Science
- Windows
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Helpdesk Level 1
4Life Research —Sandy, UT
- $20 an hour
- Spanish
- Computer literacy
- Office
Desktop Support Analyst - Draper UT
Cognizant —Draper, UT
- Weekends as needed
- Writing skills
- Mid-level
- Office
IT Support Technician
Conduent Commercial Solutions, LLC —Sandy, UT
- $22 an hour
- Email
- Microsoft Word
- Microsoft Excel
- Mid-level
- Paid training
- Paid holidays
Helpdesk Technician
BambooHR —Draper, UT
- Holidays
- Background check
- Office
- Windows
- Disability insurance
- 401(k)
Quick Apply
3d
Customer Service Technical Support Representative
Cricut —South Jordan, UT
- 8 hour shift
- Windows
- Criminal background check
- In-person
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Tier 2 Technician
Cementation USA —Sandy, UT
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
IT Support Technician
ITG Communications —Sandy, UT
- Full-time
- Mid-level
- 1 year
- Associate's degree
2d
Tier 1 Support Engineer
Extensiv —Sandy, UT
- $60,000 a year
- Full-time
- Hybrid work
- English
- Office
- 1 year
- Opportunities for advancement
Quick Apply
8d
Customer Support Agent
ASSA ABLOY —Salt Lake City, UT
- Part-time
- Remote
- Computer science
- Computer Science
- Computer literacy
System Support-Associate
Intermountain Healthcare —Murray, UT
- $21.93 - $33.83 an hour
- Full-time
- Computer science
- Computer Science
- Hospital
1d
IT Operations Analyst II
Conduent Commercial Solutions, LLC —Sandy, UT
- $54,863 - $71,250 a year
- Email
- Data analysis skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
IT Technical Support
Nice —Sandy, UT
- Computer science
- Microsoft Outlook
- Computer Science
IT Help Desk Lead
Bohme —Draper, UT
- Full-time
- 5 years
- Mid-level
- Windows
Quick Apply

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Data Center Technician 1

DataBank -
Salt Lake City, UT

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Volunteer time off
Life insurance

Qualifications

Performance monitoring
Data center services
Client relationship management
On-site technical support
Data center experience
Customer relationship building
Email customer support
Facility security measures implementation
Technical support via phone
Electrical generators
Phone communication
Equipment installation
In-person customer service
Hardware maintenance
Equipment troubleshooting
Windows
Incident Escalation
Software installation
High school diploma or GED
IT infrastructure
Electrical experience
IT monitoring tools
Computer hardware
Customer engagement
Ethernet
Fiber optic systems installation
Electrical layout diagram interpretation
Delivery record maintenance
Power generation systems
Chain of custody

Full Job Description

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBanks managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.

DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

The Data Center Technician I provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems. Maintain accurate chain-of-custody logs of incoming and outgoing customer packages and ensure facility cleanliness. As a member of the Operations Team, the Data Center Technician I will handle trouble tickets and remote hands requests from creation through resolution. Data Center Technician I will assist with the installation of a variety of circuits, including Ethernet, Sonet and Dark Fiber. Data Center Technicians monitor all business-critical systems (BMS, Security) escalating issues and guide both internal and customer compliance to our security standards.

Responsibilities

Create and maintain effective customer relationships, with customer satisfaction as the goal. Answering customer phone calls and emails within a timely and professional manner.
Assisting with guidance on Installs, testing and close out of new Customer orders, computer/server hardware, software support while ensuring tickets/orders are resolved quickly and thoroughly within predefined intervals.
Monitor and help troubleshoot technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff in a fast-paced data center environment.
Perform physical security walkthroughs, administration of security sign-in procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.
Capture time invested on tasks and tickets/cases (customer installs, site expansions, outages, remote hands, etc) including capturing Cap Labor on timesheet and ensuring timesheets are completed and submitted on time.
Always maintain facility cleanliness and "Tour Readiness".
Follow DataBank Cabling Standards.
Help maintain accurate inventory of work tools, equipment, and devices.
Other duties as assigned.

Qualifications

High school diploma or equivalent
Previous NOC/SOC/IOC experience and/or data center experience
Some familiarity with DS1, DS3, Ethernet and dark fiber circuits
Experience with data center infrastructure such as generators, UPS, DC Plant, HVAC, Fire suppression systems, and ability to read electrical diagrams
0-4 years of experience or demonstrated ability to meet the responsibilities/qualifications.
Customer Service Skills
Cross Team Collaboration
Running Cable/Climbing Ladders
Be able to handle Critical Infrastructure emergencies
Network/Power Monitoring
Able to work a rotating schedule
Responsibility and dependability are a must
Candidates must have reliable transportation
Reliable and able to work independently, if necessary
Strong written and verbal communication skills
Ability to learn quickly and apply new knowledge and skills
Assess situations and escalate accordingly, following internal procedures
Knowledge of Windows operating systems both pc and server-side
Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards a plus
Must be able to lift a minimum of 50 lbs

Benefits

Health, Vision and Dental Insurance Packages
Short-Term and Long-Term Disability Insurance
Life Insurance
401k with company match
Paid Time Off, Volunteer Time Off and Paid Holidays
Certification Reimbursement

#LI-DNI

Brand: DataBank
Address: 179 Social Hall Avenue Salt Lake City, UT - 84111
Property Description: SLC1 - Social Hall Ave - Salt Lake City, UT
Property Number: SLC1

Quick Apply

Refine Your Search

technical support jobs in sandy, ut

Data Center Technician 1

IT Escalations Technician

In-Home Sales & Tech Support (Full-Time)

Field Support Engineer - Salt Lake City, UT

Help Desk Tier II Support

IT HelpDesk Technician I

Service Desk Technician I

Helpdesk Level 1

Desktop Support Analyst - Draper UT

IT Support Technician

Helpdesk Technician

Customer Service Technical Support Representative

IT Help Desk Tier 2 Technician

IT Support Technician

Tier 1 Support Engineer

Customer Support Agent

System Support-Associate

IT Operations Analyst II

IT Technical Support

IT Help Desk Lead

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