Top 42 Technical support analyst Jobs in Sandy Springs, Ga

Help Desk Analyst I
EyeSouth Partners —Atlanta, GA
- Full-time
- Surgery
- Office
- Organizational skills
- Health savings account
- AD&D insurance
2d
IT Analyst I
Chick-fil-A, Inc. —Atlanta, GA
- Marketing
- Quick service & fast food restaurant
- Travel
9h
Customer Support Analyst
Sage —Lawrenceville, GA
- Hybrid work
- Office
- Analysis skills
- Continuous improvement
- Paid parental leave
- Health insurance
7d
Jr. Service Desk Analyst, Technician
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Office
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
- Communication skills
Quick Apply
End User Support Analyst
Inspire Brands —Atlanta, GA
- Full-time
- Microsoft Outlook
- Data analysis skills
- Mid-level
Quick Apply
18h
Service Desk Analyst - Tier I
ITA Group Inc —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
Help Desk Analyst 2
4P Consulting Inc. —Atlanta, GA
- Full-time
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
Service Desk Analyst
DIGIOFFICE —Johns Creek, GA
- $21 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Opportunities for advancement
- Flexible schedule
Quick Apply
Help Desk System Analyst - [OKTA, Crowdstrike] - Atlanta, GA
Software Technology Inc —Atlanta, GA
- Mid-level
- Windows
- 3 years
Quick Apply
Mid-Level Service Desk Analyst, Technician
DMI —Atlanta, GA
- $60,000 - $72,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Commercial
- Disability insurance
- Health insurance
Service Desk Analyst II
Cortavo —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Health insurance
Quick Apply
Weekend Service Desk Analyst
DIGIOFFICE —Atlanta, GA
- $21 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Opportunities for advancement
- Flexible schedule
Quick Apply
Support Analyst
GoFan —Chamblee, GA
- Full-time
- High school
- High school diploma or GED
- Analysis skills
- Disability insurance
- Health insurance
Technical Support Analyst I
RaceTrac, Inc. —Atlanta, GA
- Full-time
- Mid-level
- Travel
- Mentoring
Payroll Product Support Analyst
Infor —Atlanta, GA
- Full-time
- Hybrid work
- Computer Science
- Research
- Finance
Technical Support Analyst I
LexisNexis Risk Solutions —Alpharetta, GA
- $40,400 - $67,400 a year
- Weekends as needed
- Microsoft Outlook
- Research
- 1 year
9d
Network Analyst/Technician - NOC Evening/Swing
Emory University —Atlanta, GA
- Full-time
- Computer Science
- Mid-level
- Office
13d
Help Desk System Analyst/Technical support - Atlanta, GA
Software Technology Inc —Atlanta, GA
- Mid-level
- Office
- Windows
Quick Apply
Application Support Analyst III- 4P/667
4P Consulting Inc. —Atlanta, GA
- Full-time
- Mid-level
- 3 years
- SQL
Quick Apply

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technical support analyst jobs near sandy springs, ga

Help Desk Analyst I

EyeSouth Partners -
Atlanta, GA

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Job Details

Full-time
2 days ago

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount

Qualifications

IT department experience

Full Job Description

Company Overview:

EyeSouth Partners is a leading physician-founded eye care organization building a premier network of clinical excellence across the nation. Based in Atlanta, we partner with respected eye care physicians to expand access to high-quality medical and surgical specialty services across 14 states.

Our 70+ affiliated practices and 400+ doctors deliver care at 280+ clinic locations and 26 ambulatory surgery centers — and we're growing. We invest in our practices with capital, operational expertise, and strategic resources so physicians and their teams can focus on what matters most: exceptional patient care and clinical outcomes.

We're looking for talented professionals who share our commitment to physician partnership, clinical quality, and patient-first care.

Position Summary:

The Help Desk Analyst I provides support to EyeSouth Partners affiliated businesses under the direction of the Help Desk Supervisor. Under general supervision, this role provides technical software, hardware, and network support to ESP technology users; clearly communicates technical solutions in a user-friendly, professional manner; provides one-on-one end-user training as needed, and performs related work as required.

Responsibilities:

Provides day to day support of regional offices for EyeSouth Partners equipment, including network devices, computers and peripherals, camera systems, mobile devices, and any ESP owned technology.
Provides remote and onsite troubleshooting, installation, and configuration of ESP software and hardware solutions.
Proactively reports or address potential issues in offices and remote operations.
Assists with testing of hardware and software applications.
Tracks support requests in our ticketing system.
Identify recurrent issues and proposes solutions.
Responsible for providing ‘as needed’ technical support to ESP locations.
Responsible for assisting with inventory control of IT equipment.
Identifies, diagnoses, and resolves Level I support tickets; document issues and resolutions in the ticketing system.
Provides one-on-one end-user problem resolution on-site and over the phone/remotely
Identifies, evaluates and solves end-user workstation problems; supports and trains end-users in a wide range of software applications as needed; works with minimal supervision.
Contributes to the team effort by completing tasks/projects as needed.

Qualifications:

1+ years of Information Technology related studies or work experience required.
Certifications not required however entry level cerfications such as Comptia A+ preferred.
Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
Self-motivated with strong organizational skills and superior attention to detail.
Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.
Team player that develops strong collaborative working relationships with internal partners and can effectively engage and ability to build consensus among cross-functional teams
Strong problem solving and negotiation skills

Company Benefits:

We offer a competitive benefits package to our employees:

Medical
Dental
Vision
401k w/ Match
HSA/FSA
Telemedicine
Generous PTO Package

We also offer the following benefits for FREE:

Employee Discounts and Perks
Employee Assistance Program
Group Life/AD&D
Short Term Disability Insurance
Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

Refine Your Search

technical support analyst jobs in sandy springs, ga

Help Desk Analyst I

IT Analyst I

Customer Support Analyst

Jr. Service Desk Analyst, Technician

Help Desk / Service Desk Analyst I -4P/663

End User Support Analyst

Service Desk Analyst - Tier I

Help Desk Analyst 2

Service Desk Analyst

Help Desk System Analyst - [OKTA, Crowdstrike] - Atlanta, GA

Mid-Level Service Desk Analyst, Technician

Service Desk Analyst II

Weekend Service Desk Analyst

Support Analyst

Technical Support Analyst I

Payroll Product Support Analyst

Technical Support Analyst I

Network Analyst/Technician - NOC Evening/Swing

Help Desk System Analyst/Technical support - Atlanta, GA

Application Support Analyst III- 4P/667

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