Top 2662 Technical support engineer Jobs in Sandy Springs, Ga

Remote Support Engineer II
Coretelligent —Atlanta, GA
- $60,000 - $75,000 a year
- Email
- Remote
- Mid-level
- 3 years
- Mentoring
- Paid parental leave
- Health savings account
Quick Apply
Technical Support Specialist
XceedIT, Inc. —Atlanta, GA
- $45,000 - $65,000 a year
- Full-time
- Windows
- Driver's License
- Travel
- Paid training
- Disability insurance
Technical Support Associate
Super Micro Computer —Atlanta, GA
- $70,500 - $100,000 a year
- Weekends as needed
- Research
- Mid-level
- Windows
Service Desk Engineer II
Avita Care Solutions —Atlanta, GA
- $54,000 - $70,400 a year
- Weekends as needed
- Computer science
- Computer Science
- HIPAA
- Paid jury duty
- Paid parental leave
IT Specialist
AHA Consulting Engineers, Inc. —Alpharetta, GA
- Full-time
- Hybrid work
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
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Information Technology Engineer
CACI —Forest Park, GA
- $75,200 - $158,100 a year
- Full-time
- Azure
- Computer Science
- Mid-level
- Health insurance
Desktop Systems Professional
Trimble —Alpharetta, GA
- $55,000 - $75,600 a year
- Online Application
- Google Workspace
- Computer science
- Computer Science
- Paid parental leave
- Employee stock purchase plan
Manufacturing Systems Specialist
Anduril Industries —Atlanta, GA
- $32 - $42 an hour
- Email
- Mid-level
- Continuous improvement
- Training & development
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Network Engineer with voice solutions
Genpact —Atlanta, GA
- $35 - $40 an hour
- Temporary
- Mid-level
- Continuous improvement
- 2 years
SW Engineer I
NCR —Atlanta, GA
- $104,930 - $111,000 a year
- Full-time
- Computer Science
- Office
- Bachelor's degree
IT Support Specialist
Disguise Technologies Ltd —Atlanta, GA
- $50,000 - $55,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
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Technical Support Engineer
Transact Campus —Alpharetta, GA
- $44,900 - $60,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Data Center Technician
Introl —Atlanta, GA
- $30 - $36 an hour
- Overtime
- Mid-level
- Ability to lift 50 pounds
- US work authorization
- Health insurance
- Dental insurance
Information Technology Engineer - Professional
Georgia Tech —Atlanta, GA
- $54,194 - $79,096 a year
- Full-time
- Background check
- Customer service
- Mid-level
13d
Modern Workplace Engineer
Womble Bond Dickinson —Atlanta, GA
- $120,000 - $130,000 a year
- Full-time
- Mid-level
- Windows
- Bachelor's degree
- Paid parental leave
- Health savings account
Quality Engineer
Delta Dental —Alpharetta, GA
- $71,400 - $149,500 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- US work authorization
- Paid holidays
- Health insurance
11d
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Stone Mountain, GA
- $25.48 - $41.68 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Infrastructure Engineer
Georgia-Pacific —Atlanta, GA
- Pass drug screening
- Data analysis skills
- Mid-level
- Health savings account
- AD&D insurance
9d
Support Engineer
National Carwash Solutions, Inc —Atlanta, GA
- Holidays
- Hybrid work
- Office
- Presentation skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Data Center Engineer (in Atlanta, GA)
Five9 —Atlanta, GA
- $55,100 - $137,500 a year
- On call
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply

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Remote Support Engineer II

Coretelligent -
Atlanta, GA

Quick Apply

Job Details

$60,000 - $75,000 a year

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Parental leave
Vision insurance
Life insurance

Qualifications

Knowledge management
Mobile device support
Serving clients
Wireless networking
Phone communication
Incident report management
Enterprise software
Data recovery
Process improvement
Server backup and recovery
Microsoft Exchange
Mid-level
Incident Escalation
3 years
IT infrastructure
Firewall
DHCP
Email configuration (technical support)
Cloud service support
Desktop (troubleshooting support)
Incident management operations support
Azure AD
Customer support ticket management
Mentoring
Vendor communication
DNS
Networking equipment (troubleshooting support)
Microsoft Teams
Data backup
Technical writing

Full Job Description

At Coretelligent, we take ownership of the technology our clients rely on every day.

We partner with growing, highly regulated organizations that need secure, dependable IT environments built to scale. Our role goes beyond support. We bring structure, clarity, and accountability to complex technology landscapes so leaders can move forward with confidence.

Over the past several years, Coretelligent has entered a new chapter. We have strengthened our leadership team, modernized our service delivery, and sharpened our focus on long-term client outcomes. Our work spans managed IT, cybersecurity, cloud, and strategy, delivered through a model designed for consistency, transparency, and trust.

We are building a team of professionals who care deeply about quality, ownership, and continuous improvement. If you value clear expectations, thoughtful collaboration, and work that genuinely matters to the businesses you support, you will feel at home here

What We're Looking For

At Coretelligent, we take ownership of the technology our clients rely on every day. We're looking for a Remote Support Engineer II to provide advanced technical support across a variety of client environments while delivering an exceptional client experience.

This role is responsible for troubleshooting and resolving escalated technical issues, supporting critical business applications and infrastructure, and serving as a trusted resource for both clients and internal teams. The ideal candidate thrives in a fast-paced MSP environment, enjoys solving complex technical challenges, and is committed to delivering white-glove support with a strong sense of ownership and accountability.

Remote (U.S) | Non-Exempt | Reports to Remote Support Manager

What You'll Do:

Serve as an escalation point for Remote Support Engineers and provide advanced troubleshooting across client environments
Respond to client incidents and service requests via phone, ticketing systems, and other support channels
Troubleshoot and resolve issues related to:
- Microsoft 365, Teams, and Exchange Online
- Microsoft Entra ID and identity management
- Networking, VPNs, DNS, DHCP, and connectivity
- Enterprise applications and business systems
- Workstations, peripherals, printers, mobile devices, and endpoint hardware
- Backup and recovery operations
Coordinate vendor escalations and third-party support engagements when necessary
Maintain accurate ticket documentation, troubleshooting notes, and client communications throughout the incident lifecycle
Provide timely updates to clients and internal stakeholders regarding issue status and resolution progress
Support file restoration, network access, messaging, application, and infrastructure-related requests
Assist with knowledge base development, documentation improvements, and operational process enhancements
Mentor and provide guidance to junior engineers as needed
Maintain or exceed established service delivery metrics, response times, and quality standards
Contribute to a collaborative, client-focused support environment that prioritizes accountability and continuous improvement

What You Bring to the Table:

3+ years of experience supporting end users, systems, and infrastructure within an IT support, service desk, or MSP environment
Strong troubleshooting skills across Microsoft technologies, networking, endpoint support, and enterprise applications
Experience supporting Microsoft 365, Teams, Exchange Online, and Microsoft Entra ID environments
Familiarity with networking concepts including firewalls, VPNs, DNS, DHCP, wireless networking, and connectivity troubleshooting
Ability to manage multiple priorities and maintain high-quality service in a fast-paced environment
Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users
Demonstrated ownership, accountability, and customer advocacy throughout the support process
Experience documenting troubleshooting steps, creating knowledge articles, and maintaining operational documentation
Ability to follow established processes while exercising sound judgment and problem-solving skills
MSP experience strongly preferred
Commitment to delivering a white-glove client experience and serving as a trusted technical resource

What We Bring to the Table:

Salary Range

The reasonably expected annual compensation range for this position is $60,000 - $75,000. This range reflects the minimum and maximum targets for new hires across all U.S. Within the range, individual compensation is determined by job-related skills, experience, geographic location and applicable state or local laws.

Bonus Eligibility

This role may also be eligible for additional bonus or incentive opportunities based on position level and company plans.

Benefits

Health, Dental, & Vision, Flexible Spending Account (FSA), 401k, Health Reimbursement Account (HRA), Health Savings Account (HSA), Life Insurance, Disability Insurance, Paid Parental Leave, Holiday Pay, Flexible Vacation & Sick Days.

Perks

Observed company holidays, including a day off on your birthday, flexible vacation, spot bonuses for demonstrated excellence, community and social events, learning and development, flexible working life, $100 well-being allowance, and other health & wellness perks.

Equal Opportunity and Accessibility Commitment

Coretelligent is an Equal Opportunity employer committed to diversity, equity, and inclusion. We welcome qualified applicants of all races, ethnicities, religions, ages, sexual orientations, gender identities, socioeconomic statuses, and more. Our focus is on creating an inclusive workplace where diversity is valued beyond compliance, ensuring that every team member feels respected, supported, and empowered to be their authentic selves.

We extend our dedication to accessibility and inclusivity to our remote workforce. In alignment with the Americans with Disabilities Act (ADA), we are committed to providing reasonable accommodations to enable individuals with disabilities to effectively perform their job duties in a remote setting. Applicants needing accommodations for the application or interview process are encouraged to reach out to [email protected] for necessary arrangements.

Recruitment Process & Candidate Privacy:

Coretelligent is committed to a fair and transparent hiring process. As part of this, we use AI-assisted tools to support interview note-taking and documentation. These tools are used solely to assist our team and do not evaluate candidates or make hiring decisions. All candidate assessments and final decisions are made by our hiring team.

We are committed to using technology responsibly and maintaining an equitable process. If you prefer not to have AI-assisted note-taking during your interview, please let us know and we are happy to accommodate.

In compliance with the Colorado Anti-Discrimination Act (CADA), we do not request or consider age or age-adjacent information (such as graduation dates) during the hiring process. We encourage all qualified individuals to apply, regardless of age.

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA); please review our CCPA Notice for California Residents here for more information on how we collect and use your personal information.

Additional Information:

E-Verify www.dhs.gov/E-Verify

For information about the right to work, click here for English or here for Spanish.

E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.

As Coretelligent is a remote company hiring candidates, our perks and benefits packages may adjust based on your location. Direct applicants only; no recruitment agencies or third-party recruiters, please.

#LI-Remote

Quick Apply

Refine Your Search

technical support engineer jobs in sandy springs, ga

Remote Support Engineer II

Technical Support Specialist

Technical Support Associate

Service Desk Engineer II

IT Specialist

Information Technology Engineer

Desktop Systems Professional

Manufacturing Systems Specialist

Network Engineer with voice solutions

SW Engineer I

IT Support Specialist

Technical Support Engineer

Data Center Technician

Information Technology Engineer - Professional

Modern Workplace Engineer

Quality Engineer

IT Support Engineer I, Ops Tech Solutions (OTS)

IT Infrastructure Engineer

Support Engineer

Data Center Engineer (in Atlanta, GA)

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