Summary
The Manager of Business Intelligence & Reporting is responsible for leading a team of analysts and BI professionals to deliver accurate, timely, and actionable reporting and insights across the organization. This role partners cross-functionally with senior leadership and business stakeholders to ensure reporting priorities, performance metrics, and analytical outputs align with strategic objectives.
This position collaborates closely with departments including marketing, sales, operations, finance, and product development to support business performance through effective reporting, dashboard development, KPI design, data interpretation, and decision support. The ideal candidate has strong experience leading reporting or analytics teams, translating business needs into clear reporting solutions, and helping stakeholders use data to make better decisions.
Experience with modern BI tools, cloud data platforms, and technical analytics workflows is preferred, but the primary focus of this role is BI leadership, reporting strategy, stakeholder partnership, team development, and delivery of trusted business insights. Familiarity with MLM, direct selling, or customer and distributor-based business models is highly preferred.
Essential Functions
- Lead the development and execution of the business intelligence and reporting strategy, ensuring alignment with organizational objectives and business priorities.
Oversee the design, development, maintenance, and continuous improvement of dashboards, reports, scorecards, and reporting frameworks.
- Partner with senior leaders and cross-functional stakeholders to define reporting needs, clarify business questions, prioritize BI work, and ensure reporting outputs are actionable and easy to understand.
- Lead cross-functional communication to align BI deliverables with evolving business priorities, system changes, and operational needs.
- Provide leadership and direction for BI work in a modern analytics environment, partnering with technical teams as needed on platforms such as Snowflake, Tableau, AWS data lake capabilities, and version-controlled development workflows.
- Support BI continuity, stakeholder alignment, and data integrity during major system, platform, and data model transitions.
- Analyze key performance indicators and business trends to provide actionable insights that inform strategy and improve decision-making.
- Promote best practices for reporting accuracy, metric definition, documentation, dashboard usability, and consistent interpretation of business data.
- Evaluate opportunities to responsibly use AI, automation, and other productivity tools to improve BI development, documentation, quality assurance, and team efficiency.
- Collaborate cross-functionally to identify and address business intelligence needs and provide guidance on best practices in data usage and interpretation.
- Mentor and manage a team of BI professionals, providing coaching, feedback, prioritization support, and professional development opportunities.
- Ensure data accuracy, integrity, security, and appropriate governance across BI systems and reporting processes.
- Stay current with BI, reporting, analytics, and data visualization trends to support continuous improvement in BI methodologies.
- Assist in budgeting, resource planning, and roadmap development for BI projects.
Skills & Qualifications
- Strong analytical and problem-solving skills, with the ability to translate data into actionable business insights.
- Strong experience with business reporting, dashboard development, KPI design, metric interpretation, and stakeholder-facing analytics.
- Excellent communication skills, with the ability to convey complex information clearly to both technical and non-technical stakeholders.
- Proven leadership abilities and experience managing, mentoring, or guiding analytics, reporting, or BI professionals in a collaborative environment.
- Strong ability to prioritize BI work, manage stakeholder expectations, and balance short-term reporting needs with long-term reporting strategy.
- High attention to detail and a strong commitment to data accuracy, reporting consistency, and business trust in BI outputs.
- Familiarity with BI and analytics tools such as Tableau, Power BI, Looker, or similar platforms is preferred.
- Familiarity with cloud data platforms and technical analytics tools such as Snowflake, SQL, AWS data lake technologies, Python, R, GitHub, or similar tools is preferred but not required.
- Familiarity with AI-assisted analytics, BI development, documentation, code review, quality assurance, or workflow automation is preferred.
- Familiarity with the MLM industry and an understanding of its unique business model is highly preferred.
Required Education and Experience
- Bachelor’s degree in Business, Data Analytics, Data Science, Information Systems, or a related field.
- 5+ years of experience in business intelligence, reporting, analytics, or a related field.
- Experience leading reporting, analytics, BI projects, or BI professionals.
- A combination of education and experience may meet the requirement.
Preferred Education and Experience
- Master’s degree in Business Analytics, Data Science, Information Systems, Computer Science, Business Administration, or a related field.
- 7+ years of experience in business intelligence, reporting, analytics, or a related field.
- 3+ years of experience in a leadership, people management, or team lead role.
- Experience working with executive-level reporting, enterprise KPI frameworks, dashboard governance, or cross-functional reporting roadmaps.
- Experience with modern BI environments that include tools or platforms such as Tableau, Snowflake, Power BI, Looker, SQL, AWS, GitHub, Python, R, or similar technologies.
- Experience with advanced analytics techniques, predictive modeling, machine learning, or AI-enabled analytics workflows is a plus but not required.
Supervisory Responsibility:
This job does have supervisory responsibilities.
Work Environment:
This job operates in a professional office environment. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, and photocopiers. The noise level in the work environment is usually moderate. Essential oils are worn and/or diffused in the work environment.
Position Type/Expected Hours of Work:
This position requires the incumbent to be physically present at the assigned worksite. The regular schedule is from 8 a.m. to 5 p.m., with an hour lunch, Monday through Friday. Occasional evening and weekend work may be required as job duties demand. Employees are also expected to work at least one non-convention farm event a year and to work at the annual company convention. Exact hour requirements can be reasonably modified as necessary for the business needs by the employee’s manager.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities of this job include close vision and the ability to adjust
focus. The employee is required to type, file, and occasionally lift office supplies up to 20 pounds. The employee must be physically able to tolerate the scent of essential oils worn or diffused.
Equal Employment Opportunity:
Young Living is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability.
Sponsorship:
Young Living does not provide visa sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Note:
This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.
