Commercial HVAC/Refrigeration Service Technicians
- Are you tired of just being a number for your employer? Are you looking for a career where you are part of a team and you and your family are important to that team? Have you been laid off due to the current situation.
- Pro-Air Mechanical is a family-owned company with a strong family culture and understands the pressures/demand this industry places on our employees and their families. Especially, when things get hard. We as a company do our best to make sure our employees feel good about coming to work and know their hard work and dedication is always appreciated.
- Pro-Air and its employees share the same goals by sharing the same Core Values that make this company a great place to work. Those values are “The Problem Solvers”, “Do the Right Thing”, “Together We Stand”, and “Have Fun and Be Safe”. We expect all employees to strive to achieve these values within their work responsibilities.
- Here at Pro-Air, we share a passion with the industry……. “By putting people first, we create opportunities for personal and professional growth”.
- Pro-Air values direct feedback/ideas from it employees and strives to incorporate into the workplace. A couple examples of this are OB hours, birthdays is an optional paid days, on-call hybrid schedule etc.
- If you are live in Central Florida and looking for a company where you are valued and have a career instead of just a job? Looking for an opportunity to excel based on your willingness and abilities to perform? Pro-Air Mechanical is a commercial only company that provides Service, Maintenance, and Installation of all makes and models of HVAC, Refrigeration, and Ice Machine equipment.
We are looking for: Career minded individuals located in the Central Florida area that have commercial HVAC/Refrigeration service experience.
Company Benefits:
- 401K match 50% up to 6%
- Health/Dental/Vision Benefits
- HealthiestYou (Tele doc for you and your family)
- Life Insurance Benefits
- Short/Long Disability Benefits
- Tool Allowance
- Optional Paid Birthdays
- OB Hours (option to bank overtime hours and use at a later date)
- Employee Appreciation Days (example: family bowling, yearly close out parties, offshore fishing for field employees, family fun day)
- Instant Vacation accrual (personal time off)
- Work with the coolest people in the industry
Please carefully read the Job Description below.
Job Title: Service Technician Tier 1-6
Work Hours Required: Monday-Friday 7:30am-7:30pm, plus On-Call
Salary: $75,000.00 to $95,000.00 /year
Position Type: Full-Time
Service Manager Contact: Gary Salvatore
Supervisor: Lead Technician(s)
Job Description: (Employer Expectations)
Here at Pro-Air Mechanical, we all share the same passion for our true purpose, which is “By putting people first we create opportunities for personal and professional growth”. By joining our family, we not only expect you to share our Core Focus, but to follow our Core Values “The Problem Solvers”, Do the Right Thing”, Together We Stand” and “Have Fun and Be Safe.”
The Problem Solvers
“Successful problem solving requires finding the right solution to the right problem. We fail more often because we solve the wrong problem than because we get the wrong solution to the right problem. “-Russell L. Ackoff-
· Utilize your experience and technical skills, honesty, and work ethic to better Pro-Air Mechanical, Inc. for its clients and fellow employees. In making sure our clients are satisfied we try to exceed their expectations by providing a level of customer experience and service in our continual effort to Treat their problems like they are our own.
· Perform a variety technical tasks related to maintaining, repairing, and replacing heating, cooling, ventilation, and related EMS systems.
· Diagnose and repair customer’s products such as heat pumps, ventilation systems, gas furnaces, rooftop package units, EMS systems, motors, medium and low temperature refrigeration equipment, ice machines, exhaust hoods, chillers, rack systems, and control systems while providing top notch customer service and abiding safety protocols. Repairs include, but not limited to,
Leak checks (pressurized, electronics, visuals)
Date and replace filters.
Equipment/Coil cleanings
Motor/VFD replacements
Compressor/Coil replacements
Multi-Evaporator Systems
Metering devices/Misc. components replacement.
Ductwork and Air Ventilation repairs
Control/EMS Systems repairs
Heating elements/exchangers replacement
Miscellaneous plumbing, electrical, carpentry repairs (limited)
· Assisting in our inventory management by performing weekly refrigerant weigh- ins and truck inventory counts as needed. You will be released early from work to return home for inventory count. You will be responsible for returning your count next business day
· Report to shop/or designated stops to replenish materials, pickup parts, turn in all paperwork. This may vary based on home location. Having the right parts and quantities well help ensure high first-time fix percentages, company efficiency and happy clients.
Do the Right Thing
“Do what is right, not what is easy”-Gary Salvatore-
· Your expected to report to work well groomed, clean, and dressed according to the requirements of your position.
· Maintain a high quality of service at all times - Meet key productivity metrics and goals as set by the company such as first-time fixes, callbacks and apps compliance - Think outside the box on ways to enhance service and customer experience.
· All requests must be in writing to an employee’s supervisor, we strongly encourage submission of paid time off request at least thirty (30) days in advance of their requested paid time off dates.
· Turn in all business expense reimbursements to office before next pay period.
· Pro-Air Mechanical primary field work hours are 8:00am to 5:00pm Monday through Friday (expectation is onsite at 8am). We do of course provide 24/7/365 service. You will be assigned a work schedule and you will be expected to begin and end work according to the schedule. Work end time will vary based on the extent of demand that day and our client’s needs.
· Record and submit all timesheets to office no later than Monday 12:00pm following the work week. Employees who submit time sheets late will be processed with following week’s payroll.
· After receiving proper training, be proficient in documenting and recording repairs in resolution for in company TFM App. Examples: syncing app start/end of days and once between every call. explaining in detail your repairs, listing model/serials numbers on all work orders, being detailed in unit status, condition, and additional needed repairs, detailed description for parts ordering and parts used on repairs (selecting from current inventory).
· Check in/out all maintenance’s partners (FM, Service Channel whether by phone or app. Comply with all protocols when using apps. Fill out completely and attach pictures as needed.
· Responsibility of the technician to contact required vendors regarding warranty repairs. Also, to work with the Service Coordinator and return any warranty parts to either the distributor or shop. Warranty tags need to be filled out completely and turned in with part(s) on warranty table in shop.
Maintain and care of your Service vehicle:
Wash vehicles bi-weekly
Wax every six months.
Report when oil needs to be changed (per vehicle specs)
Check and adjust tire pressure.
Keep inside vehicle clean and well maintained. Vehicles damaged due to negligent/mistreatment will be repaired at the expense of the technician.
No changes can be made to vehicle without written permission (stickers, flags etc.)
Immediate report any vehicle issues or malfunctions. Being proactive will often reduce the extent of repairs.
Together We Stand
“Individual Commitment to a group effort- that is what makes a teamwork, a company work, a society work”. -Vince Lombardi-
· Communicating with Service Coordinator/Admins and other office staff in morning of workdays, between calls and end of workdays regarding work related issues.
· Communicating with Management/Supervisors when issues are presented such as, but not limited to, unit down scenarios, safety issues, work schedule changes, protocol procedures, or any issues work related.
· Attend all paid company classes and be ready to listen and learn new ways to improve customer service, technical skill, communication, and soft skills. Participate by sharing your technical experience and suggested ideas to help resolve issues seen in the field.
· Communicating and assisting fellow technicians to complete given tasks or repairs.
· You are expected to have excellent attendance, however, there are times when absences and tardiness cannot be avoided. In such cases, you are expected to notify you Supervisor as early as possible, but no later than start of workday. Missed days cause more workloads for fellow Technicians.
· You are required to perform On-Call and standby duties on a rotating basis, normal rotation every 4-5 weeks, but can go as low as 3 weeks if demand requires it. Communicating/Debriefing On-Call admins when required.
· Occasionally perform surveys and provide detailed information to office staff so they can properly provide quotes for our clients. Training will be provided to you for proper surveying.
Have fun and Be Safe.
“People rarely succeed unless they have fun in what they are doing”. -Dale Carnegie-
“The safety of the people shall be the highest law”. -Marcus Tullius Cicero-
· Pro-Air takes your safety profoundly serious and goes to great measures to make sure you are trained and equip with all necessary equipment to perform your job safely. You will be expected to attend all paid monthly Service/Safety Meetings. Meetings will normally happen the first Monday of each month. Meetings start at 8:00am.
· Follow company protocols and safe practices listed in company handbook. Report all hazards in the workplace, vehicles, trailers, warehouse, or equipment and tools.
· Responsibly of Service Technician to drive safely and obey all traffic, vehicle safety, and parking laws or regulations. Drivers must always demonstrate safe driving habits.
· Do you best to attend as many company functions (4 times a year) as possible. This is a great opportunity to build new relationships and get a better chance to better understand who you are working with.
Related keywords: hvac technician, hvac, refrigeration technician, refrigeration
Job Type: Full-time
Pay: $70,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- What are the three most important values you would like to see in a company's culture?
Experience:
- servicing walk-in freezers and coolers: 4 years (Required)
Work Location: On the road
