Top 251 Collections Jobs in Santa Ana, Ca

Lead Collector
SSD Alarm —Anaheim, CA
- $29 - $32 an hour
- Full-time
- Background check
- Clean driving record
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
5d
Customer Support / Collection Representative
SSD Alarm —Anaheim, CA
- $23 - $25 an hour
- Full-time
- Background check
- ERP systems
- Office
- Paid training
- Paid holidays
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Accounts Receivable Collector
Leapros Skilled Trades —Rancho Santa Margarita, CA
- $28 - $30 an hour
- Contract
- ERP systems
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
AR Collections Specialist - Temp to Hire
CV Resources —Pico Rivera, CA
- $23 - $34 an hour
- Full-time
- Research
- Mid-level
- In-person
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12d
Accounts Receivable
CV Resources —Irvine, CA
- $65,000 - $70,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
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13d
Collections Specialist I
Lendistry —Santa Ana, CA
- $22 - $29 an hour
- Full-time
- Bachelor of Science
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
7d
Assistant Manager, Collections
SchoolsFirst FCU —Tustin, CA
- $97,552 - $156,083 a year
- Full-time
- Computer literacy
- Research
- Mid-level
Collections Specialist
Kahana & Feld LLP —Irvine, CA
- $30 - $35 an hour
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- Finance
Quick Apply
7d
Credit and Collections Analyst
Avidex Industries LLC —Lake Forest, CA
- $27 - $35 an hour
- Full-time
- Research
- Finance
- Analysis skills
- Paid holidays
- Dental insurance
Quick Apply
Collections & Credit Specialist
M&T Bank —Irvine, CA
- $34.68 - $57.80 an hour
- Full-time
- Research
- Mid-level
- Office
Accounts Receivable Associate (Temporary)
Eastridge Workforce Solutions —Irvine, CA
- $27 - $33 an hour
- Temporary
- Bachelor of Science
- Data analysis skills
- Research
- Health insurance
- Dental insurance
Quick Apply
4d
Debt Relief/Debt Collections Customer Service Representative
Relintex —Irvine, CA
- $23 - $27 an hour
- Full-time
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Accounts Receivable Lead
Addison Group —Fountain Valley, CA
- $30 - $38 an hour
- Microsoft Excel
- Management
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
11d
Account Servicing Specialist - 90+ Day Collections
Veros Credit, LLC —Santa Ana, CA
- $22 - $30 an hour
- Overtime
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Account Servicing Specialist - 61+ Day Collections
Veros Credit, LLC —Santa Ana, CA
- $22 - $30 an hour
- Overtime
- Spanish
- English
- Mid-level
- Paid holidays
- Disability insurance
Medical Collections Specialist
Marquee Staffing Inc —Newport Beach, CA
- Monday to Friday
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
Quick Apply
12d
Accounts Receivable Clerk
Kelly Services —Pomona, CA
- $25 - $26 an hour
- Full-time
- Spanish
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
5d
Workers' Compensation Lien Representative / Collections Specialist
Casa de la Familia —Santa Ana, CA
- Full-time
- Bachelor of Science
- Mid-level
- Communication skills
- Paid training
- Opportunities for advancement
Account Servicing Specialist - 60 Day Collections
Veros Credit, LLC —Santa Ana, CA
- $22 - $30 an hour
- Overtime
- Spanish
- English
- Office
- Paid holidays
- Disability insurance
Account Servicing Specialist - 30 Day Collections
Veros Credit, LLC —Santa Ana, CA
- $20 - $25 an hour
- Overtime
- Spanish
- English
- Mid-level
- Paid holidays
- Disability insurance

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collections jobs near santa ana, ca

Lead Collector

SSD Alarm -
Anaheim, CA

Quick Apply

Job Details

Full-time
$29 - $32 an hour
5 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Debt collection phone call
Managing customer accounts
Customer communication
Internal controls
Confidential information handling
Burglar alarm systems
Email customer support
Account maintenance
Writing skills
Client rapport building
Client inquiry handling
English
De-escalation techniques
Mid-level
Credit card payment processing
Financial issue resolution
High school diploma or GED
Data integrity and documentation
Customer payment reminders
Key Performance Indicators
Driver's License
Math
Fire alarm systems
Compliance documentation
Invoice reconciliation
Security systems
ACH
Security systems knowledge
Typing
CRM system proficiency

Full Job Description

With over 50 years in the industry, SSD Alarm has grown to become one of the largest and most respected providers of integrated security and fire solutions in the U.S. We own and operate our own UL Central Station and have built a strong reputation in the industry for technical expertise and service. Our company continues to grow by focusing on customer service excellence and leading in technology. We seek top talent in the Security Industry. We are seeking experienced Burglar and Fire Alarm Technicians to join our team in Northern Texas. The ideal candidates are interested in career growth, detailed and have a passion for the security systems industry. SSD invests in employees’ personal and professional growth by providing on-going training opportunities to stay ahead of the competition. We value hard work and dedication and believe in fostering growth through internal development and promotion where applicable.

The Lead Collector is expected to:

Be highly organized, productive, and capable of multitasking while maintaining an efficient work environment
Demonstrate punctuality, integrity, and accountability
Exhibit strong critical thinking and problem-solving skills
Communicate clearly and professionally, both verbally and in writing, across all levels of the organization and with clients
Demonstrate flexibility, adaptability, and a willingness to accept constructive feedback
Possess interpersonal skills, professionalism, and a positive, client-focused attitude
Lead by example and foster a collaborative, respectful workplace culture

Core Responsibilities:

Lead collection efforts on past-due and complex accounts to secure payment and reduce delinquency
Proactively contact and pursue payment on inactive, canceled, or non-active accounts to recover outstanding balances and minimize bad debt exposure
Process credit card and other electronic payments accurately and in accordance with company policy
Communicate and document credit decisions for accounts on credit hold, including approvals and denials
Resolve invoice disputes, billing discrepancies, unapplied cash, and short payments through detailed account research
Reconcile customer payments against outstanding balances and credits to ensure account accuracy
Address declined transactions, NSF items, and returned ACH payments promptly to prevent further delinquency
Monitor and respond to collection-related emails, credit holds, and payment inquiries in a timely manner
Submit credit memo requests and supporting documentation to facilitate account resolution and proper posting
Assist customers with Auto Pay enrollment and emailed invoice setup to improve payment consistency
Maintain detailed, accurate documentation of all collection activity and payment arrangements in the CRM system
Serve as a resource for best practices, process questions, and complex account scenarios
Ensure strict adherence to company policies, internal controls, and all applicable collection laws and regulations
Meet or exceed daily and monthly collection, accuracy, and timeliness targets
Perform other job-related duties and responsibilities as assigned by management to support departmental and organizational needs

Compliance & Accuracy

Maintain strict adherence to internal controls and segregation of duties
Maintain accurate documentation and audit trails
Follow established accounting procedures and company policies
Protect sensitive financial information and maintain confidentiality

Measures of Success

Consistently meeting or exceeding established KPIs
Adherence to internal controls and audit standard
High School Diploma; relevant certifications or diplomas desired
Minimum three years of customer service or collections, preferably in a regulated or alarm/security industry
Ability to exercise discretion and independent judgment in performing role
Proven ability to de-escalate complaints and manage difficult or sensitive client interactions
Strong organizational, documentation, and time-management skills
Ability to perform effectively in a metrics-driven environment and manage performance against established KPIs
Proficiency with CRM platforms and queues, and standard office tools
Typing and 10-key proficiency; proficient in Math and English
Valid Driver’s License with an acceptable driving record; ability to pass criminal background check, drug screening, and any required bonding/government clearance

Benefits
We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401K, medical, dental & vision insurance, life insurance, paid company holidays, and paid vacations.

SSD Alarm is an Equal Opportunity Employer. Employment contingent upon successful completion of post-offer background screening and drug testing.

Quick Apply

Refine Your Search

collections jobs in santa ana, ca

Lead Collector

Customer Support / Collection Representative

Accounts Receivable Collector

AR Collections Specialist - Temp to Hire

Accounts Receivable

Collections Specialist I

Assistant Manager, Collections

Collections Specialist

Credit and Collections Analyst

Collections & Credit Specialist

Accounts Receivable Associate (Temporary)

Debt Relief/Debt Collections Customer Service Representative

Accounts Receivable Lead

Account Servicing Specialist - 90+ Day Collections

Account Servicing Specialist - 61+ Day Collections

Medical Collections Specialist

Accounts Receivable Clerk

Workers' Compensation Lien Representative / Collections Specialist

Account Servicing Specialist - 60 Day Collections

Account Servicing Specialist - 30 Day Collections

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