Top 2345 Customer representative Jobs in Santa Ana, Ca

Call Center Representative
TaxRise —Irvine, CA
- $24 - $25 an hour
- Overtime
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Call Center Representative
TIMEPROOFUSA —Anaheim, CA
- $21 - $25 an hour
- Background check
- Computer literacy
- Residential
- Paid training
- Health insurance
Quick Apply
8d
Customer Service Representative
Terra Universal Inc —Fullerton, CA
- $19 - $27 an hour
- Full-time
- Spanish
- Mid-level
- High school diploma or GED
- Opportunities for advancement
Quick Apply
1d
Appointment Scheduler
Lending River —Costa Mesa, CA
- $20 - $25 an hour
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
Quick Apply
Admitting worker SR-ED Registration-Part time-Lakewood-Evenings
University of California, Irvine —Lakewood, CA
- $26.71 - $33.18 an hour
- Part-time
- Background check
- Customer service
- Computer literacy
- Health insurance
- Retirement plan
Member Liaison Specialist (Customer Service)
CalOptima —Orange, CA
- Weekends as needed
- Background check
- Spanish
- Microsoft Outlook
- Tuition reimbursement
- Paid time off
Call Center Representative - Part Time
West Coast University, Inc. —Anaheim, CA
- $21.43 - $28.95 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 1 year
Customer Service Representative | Anaheim, CA
Bunzl —Anaheim, CA
- $19 - $25 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
1d
Transfer Center Representative : Transfer Center
Hoag Health System —Newport Beach, CA
- Surgery
- Computer literacy
- HIPAA
10d
Call Center Representative, Full Time
American Career College —Irvine, CA
- $21.43 - $28.95 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Customer Service Representative II
Motion Industries (MOT) —Cerritos, CA
- $22 - $31 an hour
- Full-time
- 5 years
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Support / Collection Representative
SSD Alarm —Anaheim, CA
- $23 - $25 an hour
- Full-time
- Background check
- ERP systems
- Office
- Paid training
- Paid holidays
Quick Apply
PT Utilities Customer Services Representative I
City of Anaheim, CA —Anaheim, CA
- $27.77 - $35.14 an hour
- Part-time
- Background check
- Sales
- Computer literacy
- Retirement plan
Customer Service Representative - 1st Shift (Hybrid)
Stryker —Irvine, CA
- $23.41 - $30.80 an hour
- Overtime
- Salesforce
- Mid-level
- Office
- Health savings account
- AD&D insurance
Temporary Front Office Services Representative
University of California, Irvine —Irvine, CA
- $25.45 - $36.05 an hour
- Temporary
- Background check
- HIPAA
- English
- Paid holidays
- Health insurance
6d
Patient Access Representative I - OC
City of Hope —Irvine, CA
- $22.73 - $30.23 an hour
- 8 hour shift
- Hospital
- High school diploma or GED
- Clinic
8d
Call Center Representative, Part Time
West Coast University, Inc. —Irvine, CA
- $21.43 - $28.95 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 1 year
Registration Representative - Days
Orange Coast Memorial Medical Center —Fountain Valley, CA
- $22.50 - $31.57 an hour
- Full-time
- Spanish
- Hospital
- Medical office experience
- Health insurance
Customer Service & Retention Representative
Service Activation Center, LLC —Santa Ana, CA
- $21 an hour
- Full-time
- Spanish
- English
- Communication skills
Quick Apply
10d
Call Center Representative
West Coast University, Inc. —Anaheim, CA
- $21.43 - $28.95 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year

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Call Center Representative

TaxRise -
Irvine, CA

Quick Apply

Job Details

Full-time
$24 - $25 an hour

Benefits

Health savings account
Health insurance
On-site gym
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Caseload management
Managing clients in a customer support role
CRM system proficiency
Escalation handling
Client interaction via phone calls

Full Job Description

WHY JOIN TAXRISE?

At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.

Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative, you won't just answer calls — you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence.

If you thrive in a fast-paced environment, enjoy structured problem-solving, and take pride in delivering high-quality service, this role offers both purpose and strong earning potential.

This position is 100% onsite in Irvine, CA

HOW YOU'LL BE REWARDED

Base Pay: $24.00 – $25.00 per hour

Average Monthly Bonus: $800 – $1,300

Full-time | 40 hours per week. Overtime required based on business needs.

WHAT YOU'LL DO

Serve as the Primary Client Point of Contact

Manage a high volume of inbound client calls with professionalism and confidence
Strive for first-call resolution whenever possible while ensuring accuracy and compliance
Respond to client emails, text messages, and occasional live chats within service level expectations
Provide clear guidance regarding required documentation and next steps
Demonstrate empathy while maintaining structure and call control

Drive Document Collection & Case Progress

Proactively request tax-related and financial documentation
Review submitted documents for completeness and internal compliance standards
Ensure all materials are properly uploaded and organized in company CRM

Maintain Accurate Case Records

Document all interactions thoroughly in our CRM system
Track open communication tickets and ensure timely resolution
Collaborate cross-functionally with case managers and internal teams

Escalate Appropriately

Recognize when an issue requires additional support
Partner with leadership or other departments to ensure proper resolution

WHAT YOU'LL NEED TO HAVE

3-5 years of experience in customer service, client support, call center
Comfortable handling high call volume in a structured environment
Focused on resolving client needs efficiently while maintaining service quality
Strong written and verbal communication skills
Experience working within a CRM or ticketing system
Organized, detail-oriented, and process-driven
Able to manage follow-ups and multiple open cases simultaneously
Experience in tax services, document processing, loan processing, or financial services is a plus but not required.
Training will be provided.

WHAT WE OFFER

We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family:

Medical, Dental, and Vision Insurance (starting after 60 days)
Paid Time Off
401(k) retirement plan with company match
Professional Development Program to support your growth
Access to our on-site gym and gaming lounge
Catered team lunches every Friday
Fun and energizing quarterly company outings

ABOUT US

At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.

When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.

We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.

If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.

OUR COMMITMENT

At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.

TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.

California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.

Pay: $24.00 - $25.00 per hour

Expected hours: No less than 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer representative jobs in santa ana, ca

Call Center Representative

Call Center Representative

Customer Service Representative

Appointment Scheduler

Admitting worker SR-ED Registration-Part time-Lakewood-Evenings

Member Liaison Specialist (Customer Service)

Call Center Representative - Part Time

Customer Service Representative | Anaheim, CA

Transfer Center Representative : Transfer Center

Call Center Representative, Full Time

Customer Service Representative II

Customer Support / Collection Representative

PT Utilities Customer Services Representative I

Customer Service Representative - 1st Shift (Hybrid)

Temporary Front Office Services Representative

Patient Access Representative I - OC

Call Center Representative, Part Time

Registration Representative - Days

Customer Service & Retention Representative

Call Center Representative

I want to receive the latest job alert for customer representative in santa ana, ca

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