Top 13 Desktop support engineer Jobs in Santa Ana, Ca

IT Support Analyst II
CIBD —Orange, CA
- $34 - $38 an hour
- Full-time
- Computer science
- Computer Science
- BLS Certification
- 403(b) matching
- Paid holidays
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2d
IT Help Desk Specialist
Design West Technologies —Tustin, CA
- $30.00 - $33.50 an hour
- Full-time
- Mid-level
- 2 years
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13d
Field Engineer L2 Deskside / Smart Hands Support
PTYTECH LLC —Anaheim, CA
- $35 an hour
- Full-time
- Background check
- 5 years
- Mid-level
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4d
Desktop Support Engineer
LTM —Newport Beach, CA
- $73,000 - $90,000 a year
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid parental leave
- Paid holidays
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2d
IT Help Desk - Support Specialist
Arakelian Enterprises Inc —Irwindale, CA
- $26.00 - $41.70 an hour
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
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IT Service Technician 2
SMS Datacenter —Irvine, CA
- $24.50 - $29.00 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
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8d
Systems Engineer
Lendistry —Santa Ana, CA
- $115,800 - $130,200 a year
- Full-time
- Computer Science
- Bachelor of Science
- System design
- Health savings account
- Paid holidays
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4d
Systems Engineer
Pacific Sunwear Stores LLC —Anaheim, CA
- $84,809 - $102,000 a year
- Weekends as needed
- Azure
- Ability to walk for extended periods
- System design
- 401(k) matching
- Referral program
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Senior IT Network Engineer
County of Orange —Orange County, CA
- $107,598.40 - $144,892.80 a year
- Weekends as needed
- Background check
- Computer Science
- System design
Sr. System Engineer
T2 Group —Costa Mesa, CA
- Full-time
- Inventory management
- AWS
- Travel
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IT Technician, Classified Programs
Anduril Industries —Costa Mesa, CA
- $86,000 - $114,000 a year
- Email
- Azure
- Up to 50% travel
- Mid-level
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Lead End User Computing (EUC) Engineer
Envista —Brea, CA
- $107,600 - $193,600 a year
- Azure
- 6 years
- Computer Science
- Paid holidays
- Disability insurance

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Manufacturing Engineer IV
Benchmark Electronics, Inc —Santa Ana, CA
The Company evaluates such export license situations on a case-by-case basis and may decline to proceed with a job applicant in its sole discretion since export…
$113,934 - $142,418 a year
Manufacturing Engineer III
Benchmark Electronics, Inc —Santa Ana, CA
The Company evaluates such export license situations on a case-by-case basis and may decline to proceed with a job applicant in its sole discretion since export…
$100,931 - $126,164 a year

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Help Desk Analyst 2 [must have Citrix and VDI] - Madison County, OH/On-Site
Software Technology Inc —Madison County, OH
Manage clients or their own company Citrix systems, VDI and its other technologies. The engineer is responsible for taking care of all the administration tools…
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TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
CompTIA Network+ or similar networking certification (a plus). Responsible for serving as the first point of contact for end-user technical support, providing…

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desktop support engineer jobs near santa ana, ca

IT Support Analyst II

CIBD -
Orange, CA

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Job Details

Full-time
$34 - $38 an hour
2 days ago

Benefits

403(b) matching
Paid holidays
Health insurance
Dental insurance
Paid time off
Dependent health insurance coverage
Vision insurance
403(b)
Life insurance

Qualifications

Desktop computer repair
Laptop (troubleshooting support)
Microsoft Office
Internal employee customer service
Desktop (troubleshooting support)
Computer management
Microsoft Teams
VPN management
Desktop administration
Technical Proficiency

Full Job Description

The Center for Inherited Blood Disorders (CIBD) is a passionate non-profit organization dedicated to delivering high-quality, comprehensive, and family-centered care that significantly enhances the lives of children and adults with blood disorders. By choosing a career with us, you'll be joining a vibrant team committed to advancing public health while also investing in your personal and professional growth. Explore the opportunity to make a real difference in the community while developing your skills in a supportive, mission-driven environment. Your contributions will help shape our future and transform lives!

Job Summary
Under the direct supervision of the IT Mangager, the IT Support Analyst II provides first-level technical support to end users, troubleshooting hardware, software, printers, and network issues. This role requires a solid foundation of technical skills, and the capacity to resolve escalated incidents independently, while delivering excellent customer service. The ideal candidate must demonstrate proficiency in both desktop and server environments.

Department: IT
Schedule: M - F, 8:30 - 5:00
Location: On-site

Essential Duties

Incident Troubleshooting & Resolution (Desktop/Laptop): Diagnose and resolve hardware (PCs, laptops, printers, peripherals) and software issues (Windows OS, Office 365, browsers); Escalate complex issues to third-level engineers or vendor support when necessary while ensuring timely follow-up with end users; Maintain and update knowledge-base articles, run periodic reviews of ticket trends, and recommend process improvements.
Equipment Management: Assist with overseeing the entire lifecycle of IT assets (Computers, printers and scanners), inventory tracking, and monitoring their daily usage and security. It also includes performing routine maintenance to extend equipment life and ensuring secure data disposal when devices are retired (Using Datto RMM).
Network & Connectivity Support: Troubleshoot LAN/WAN connectivity issues, VPN access, and wireless network diagnostics; Coordinate with network engineers to implement configuration changes on switches, routers, and firewalls when required.
Server and Infrastructure Support: Assist with the administration of Windows Server environments (Manage user accounts, group policies, and permissions within Active Directory); Monitor server health and performance; escalate or remediate server-related alerts in a timely manner; Assist with routine tasks such as patch management, server backups, and monitoring of Windows Server 2016/2019/2022 environments.
User Support & Onboarding/Offboarding: Deploy and update desktop software for new users; Create, modify, and disable user accounts in Active Directory, O365, MailProtector, and other directory-integrated applications; Manage permissions, group membership, and security policies in accordance with company standards.
Cyber Security: Manage and deploy Cybersecurity Awareness Training via the Ninjio platform, including the design and execution of monthly training campaigns and phishing simulations; monitor completion rates and analyze results to ensure 100% staff participation and a reinforced security culture across the organization.
Customer Service & Documentation: Provide clear, user-friendly communication to non-technical staff; follow up to ensure issue resolution; Maintain accurate documentation of support procedures, configuration changes, and incident reports.

Requirements

Associate’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
Minimum 2 years of progressive experience in IT Support roles (ITIL principles).
Minimum 2 years of experience in Networking Fundamentals (TCP/IP, DNS, DHCP, VPN).
Minimum 2 years of experience with Windows desktop support (OS 10/11).
Minimum 2 years of experience with Office 365 administration and support (Teams, OneDrive, Office suite, Zoom and Adobe).
Minimum 2 years of experience with Windows Server administration and support (2016-2022).

Required Licenses/Certifications

Basic Life Support (BLS) Certificate (or ability to obtain within six months of hire).
HIPAA Training (or ability to complete within one month of hire).

Additional Required Qualifications

Always maintain a high degree of professionalism and superior customer service at all staff levels, especially difficult technical situations
Customer-focused mindset with a proactive, solution-oriented approach
Ensure a supportive environment and maintain composure during high-pressure technical outages or urgent deadlines.

Preferred Experience

Certification in ITIL Foundation, CompTIA A+
Intermediate in Printer & Peripheral Troubleshooting
Novice in Best Cybersecurity Practices (antivirus, MFA, secure configuration, Ninjio)

Benefits

100% employee coverage and 50% dependent coverage of medical and vision; 99% employee coverage of dental
Life insurance
Paid Time Off
10 observed paid holidays
403b retirement plan with 4% match

About the Organization
The Center for Comprehensive Care & Diagnosis of Inherited Blood Disorders (CIBD), a 501(c)3 non-profit organization, is committed to providing comprehensive care for patients and their families with rare, chronic inherited blood disorders. CIBD is a part of a nationwide network of over 140 Hemophilia Treatment Centers that use multidisciplinary teams of blood disorder specialists to provide expert comprehensive diagnosis, medical care, outreach, education, outcomes monitoring, surveillance, and prevention services to people with Hemophilia, Sickle-Cell Anemia, Thalassemia, Von Willebrand Disease, Mast Cell Activation Syndrome (MCAS) and other related benign hematology conditions. CIBD is the regional grantee for the Western States Region for Hemophilia, the Pacific Sickle Cell Regional Collaborative (PSCRC) and Networking California for Sickle Cell Care (NCSCC) providing regional leadership, fiscal and administrative oversight, grants management, capacity building, clinical education, technical assistance, evaluation, and outreach to public and private health agencies at the local, state, and federal levels.

The Center for Inherited Blood Disorders is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the company's non-discrimination policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

www.cibd-ca.org

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desktop support engineer jobs in santa ana, ca

IT Support Analyst II

IT Help Desk Specialist

Field Engineer L2 Deskside / Smart Hands Support

Desktop Support Engineer

IT Help Desk - Support Specialist

IT Service Technician 2

Systems Engineer

Systems Engineer

Senior IT Network Engineer

Sr. System Engineer

IT Technician, Classified Programs

Lead End User Computing (EUC) Engineer

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