Top 1590 Engagement manager Jobs in Santa Ana, Ca

Section Manager II, Customer Engagement
OCTA —Orange, CA
- $117,228.80 - $161,304.00 a year
- Full-time
- 5 years
- Bachelor's degree
- Contracts
Family Engagement & Enrollment Manager
Training & Research Foundation —Santa Ana, CA
- $72,000 - $75,000 a year
- Weekends as needed
- Spanish
- Customer service
- English
Quick Apply
13d
Manager Community Relations
CalOptima —Orange, CA
- Weekends as needed
- Background check
- Microsoft Outlook
- Customer service
- Tuition reimbursement
- Paid time off
13d
Manager, HR Business Partner
Stryker —Irvine, CA
- $118,000 - $196,600 a year
- Full-time
- 6 years
- Bachelor's degree
- Travel
- Health savings account
- AD&D insurance
Regional HR Manager
In-N-Out —Irvine, CA
- $135,000 - $170,000 a year
- Overtime
- Mid-level
- Office
- Bachelor's degree
- Profit sharing
- Relocation assistance
Engagement Services Manager
Samsara —Irvine, CA
- $101,420 - $153,409 a year
- 7 years
- Salesforce
- Mid-level
- Parental leave
Social Media & Content Manager
Confidential —Costa Mesa, CA
- $72,000 a year
- Full-time
- Background check
- Mid-level
- Continuous improvement
- Paid time off
- Cell phone reimbursement
Quick Apply
Prevention and Aftercare Program Manager
SPIRITT Family Services —Bell Gardens, CA
- $80,000 - $95,000 a year
- Weekends as needed
- LMFT
- Spanish
- Current TB test
- 403(b) matching
- Paid holidays
Quick Apply
Sr. Manager, Marketing
Simple Science Inc. —Costa Mesa, CA
- $125,000 - $140,000 a year
- Full-time
- Writing skills
- Research
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Development Manager
Thomas House Family Shelter —Garden Grove, CA
- 8 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Veterinary Practice Manager
Animal Hospital of Walnut —Walnut, CA
- $65,000 - $75,000 a year
- Full-time
- OSHA
- Bachelor's degree
- Recruiting
- Continuing education credits
- Health insurance
Quick Apply
4d
Lead Veterinarian
All Creatures Care Cottage —Costa Mesa, CA
- $200,000 - $230,000 a year
- Full-time
- Senior level
- Leadership
- 2 years
- Paid parental leave
- Disability insurance
Quick Apply
Audit manager – Public Audit (CPA Firm)
ZH CPA, LLC —Irvine, CA
- Full-time
- CPA
- English
- Mid-level
Quick Apply
SENIOR MANAGER, DIVISION OPERATIONS
The Management Trust —Irvine, CA
- $70,000 - $90,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Public speaking
- Health savings account
- Health insurance
Quick Apply
Human Resources Manager
ClearPath Medical LLC —Tustin, CA
- $85,000 - $100,000 a year
- Part-time
- Spanish
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
Power Product Manager
Multiquip —Cypress, CA
- $90,000 - $125,000 a year
- Full-time
- Background check
- Marketing
- Engineering
- AD&D insurance
- Paid holidays
Quick Apply
Program Manager
Western Youth Services —Fountain Valley, CA
- From $108,709 a year
- Full-time
- LMFT
- Spanish
- Licensed Clinical Social Worker
- 403(b) matching
- Disability insurance
Quick Apply
Afterschool Substitute Group Leader
Strategic Kids, LLC —Orange, CA
- From $22 an hour
- Part-time
- Background check
- Serving
- CPR Certification
Quick Apply
5d
Business Transient Sales Manager
Crowne Plaza Los Angeles Harbor Hotel —San Pedro, CA
- $90,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
8d
Lead Internal Auditor
HF Foods Group —City of Industry, CA
- $90,000 - $130,000 a year
- Full-time
- Microsoft Excel
- CPA
- 5 years
- Disability insurance
- Health insurance
Quick Apply

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engagement manager jobs near santa ana, ca

Section Manager II, Customer Engagement

OCTA -
Orange, CA

Apply Now

Job Details

Full-time
$117,228.80 - $161,304.00 a year

Qualifications

Staff supervision
Customer relationship building
Team supervision
CRM system proficiency

Full Job Description

Job Description

Section Manager II – Customer Engagement

Under general direction, oversees the Orange County Transportation Authority (OCTA) Customer Engagement section; oversees staff, consultants, and the contractor-operated Customer Information Center; ensures timely, accurate, accessible, multilingual, and customer-centered responses to inquiries, complaints, comments, compliments, and service requests received through phone, email, web, social media, in-person, and emerging digital channels; administers customer relationship management (CRM); and provides data-driven customer experience reports and improvements.

This is an exempt position in salary grade 220: Min - $117,228.80 Mid - $139, 276.80, Max - $161,304.00/annually. The starting salary will be within this range based on qualifications.

This posting will remain open until a candidate is selected.

What You’ll Do

Lead OCTA's Customer Engagement team, Customer Information Center, and customer service operations.
Oversee customer communications, CRM, reporting, and service improvement initiatives.
Manage staff, contracts, budgets, and cross-department collaboration.
Prepare reports for leadership and Board members.
Analyze customer feedback and performance metrics.

What We’re Looking For

Bachelor's degree or equivalent combination of education and experience.
Five years of customer relations experience, including two years of supervision.
CRM experience (Salesforce preferred) and strong leadership and communication skills.

Why you’ll Love it Here

Lead initiatives that improve the customer experience.
Make a meaningful impact serving the community.
Collaborative team environment with meaningful cross-agency partnerships.
Help keep Orange County moving—for everyone.

Join a team where innovation, integrity, and strategic thinking are valued.
Apply now to help shape the future of OCTA’s programs.

OCTA is an equal employment opportunity employer that recruits, hires, and promotes qualified people without regard to race, color, religion, creed, ancestry, national origin, age, sex, pregnancy, gender, gender identity and/or expression, sexual orientation, marital status, medical condition, disability, genetic information, military and veteran status, or other legally protected status.

Apply Now

Refine Your Search

engagement manager jobs in santa ana, ca

Section Manager II, Customer Engagement

Family Engagement & Enrollment Manager

Manager Community Relations

Manager, HR Business Partner

Regional HR Manager

Engagement Services Manager

Social Media & Content Manager

Prevention and Aftercare Program Manager

Sr. Manager, Marketing

Development Manager

Veterinary Practice Manager

Lead Veterinarian

Audit manager – Public Audit (CPA Firm)

SENIOR MANAGER, DIVISION OPERATIONS

Human Resources Manager

Power Product Manager

Program Manager

Afterschool Substitute Group Leader

Business Transient Sales Manager

Lead Internal Auditor

I want to receive the latest job alert for engagement manager in santa ana, ca

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