Top 76 Customer success director Jobs in Santa Barbara, Ca

Customer Success Director
Impact.com —Santa Barbara, CA
- $110,000 - $135,000 a year
- Remote
- Marketing
- Bachelor's degree
- Conflict management
- Disability insurance
- Health insurance
Quick Apply
Revenue Operations Consultant
Domestique —California
- $75 - $100 an hour
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- US work authorization
- Health insurance
- 401(k)
Quick Apply
Regional Sales Director, Channel Sales
Semrush Inc. —California
- $250,500 - $303,000 a year
- Full-time
- Remote
- Travel
- Senior level
- Paid parental leave
- Parental leave
Director of University & Community Housing Services (UCHS)
University of California, Santa Barbara —Santa Barbara, CA
- $140,000 - $165,000 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- 5 years
Sr. Manager, Product Marketing (Fintech) - US
Jobber —Santa Barbara, CA
- $183,300 - $248,100 a year
- Full-time
- Remote
- Product management
- Senior level
- Leadership
- Health insurance
Surgical Account Manager - Santa Barbara
Medtronic —Santa Barbara, CA
- $75,000 a year
- Full-time
- Remote
- Surgery
- High school diploma or GED
- Driver's License
- Health savings account
- Employee stock purchase plan
Director of Finance and Business Support
Marriott International, Inc —Santa Barbara, CA
- $112,000 - $145,000 a year
- Full-time
- Mid-level
- Office
- Finance
UCSB PaCE Continuing Educator II - Director of International Programs
University of California Santa Barbara —Santa Barbara, CA
- $90,000 - $120,000 a year
- Online Application
- 5 years
- Master's degree
- University
Director, PCJ Integrated Operations & Agility
Patagonia —Ventura, CA
- $180,000 - $210,000 a year
- Full-time
- Hybrid work
- Office
- Human resources
- Senior level
- Health insurance
- Dental insurance
9d
Traffic Director
Chick-fil-A —Santa Barbara, CA
- $20 - $22 an hour
- 8 hour shift
- Quick service & fast food restaurant
- In-person
- Entry level
- Paid training
- 401(k) matching
Quick Apply
Sales & Marketing Events Coordinator
Rosewood Hotel Group —Montecito, CA
- $29 - $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Sales Support Associate II
Coach —Santa Barbara, CA
- $15.00 - $21.75 an hour
- Part-time
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
Campus Dining Engagement Coordinator
University of California, Santa Barbara —Santa Barbara, CA
- $28.88 - $49.76 an hour
- Weekends as needed
- Mid-level
- Windows
- Residential
Sales Associate II
Coach —Santa Barbara, CA
- $15.00 - $24.25 an hour
- Part-time
- Computer literacy
- Merchandising
- English
- Commuter assistance
- Paid parental leave
Sr. Superintendent, Physical Plant
University of California, Santa Barbara —Santa Barbara, CA
- $115,440 - $139,600 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Writing skills
- Office
Practice Director, Quality Assurance
HUB International —Santa Barbara, CA
- Online Application
- 7 years
- Writing skills
- Office
- Health savings account
- Disability insurance
Facilities Associate
Music Academy of the West —Santa Barbara, CA
- $19 an hour
- Part-time
- Children
- Visual & Performing Arts
- Outdoor work
- Paid sick time
Quick Apply
Executive Director, Business & Financial Planning
University of California, Santa Barbara —Santa Barbara, CA
- $220,000 - $240,000 a year
- Full-time
- Hybrid work
- Oracle
- Office
- Residential
12h
Sr. Technical Designer - UGG Apparel
Deckers Brands —Goleta, CA
- $87,900 - $118,600 a year
- Full-time
- Research
- Office
- Bachelor's degree
4d
Director, Advanced Concepts
Patagonia —Ventura, CA
- $203,300 - $225,000 a year
- Full-time
- Hybrid work
- Mentoring
- Experience equivalent to degree accepted
- Manufacturing
- Health insurance
- Dental insurance

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Customer Success Director

Impact.com -
Santa Barbara, CA

Quick Apply

Job Details

$110,000 - $135,000 a year

Benefits

Internet reimbursement
Disability insurance
Health insurance
Dental insurance
RSU
Paid time off
Parental leave
Dependent health insurance coverage
Employee assistance program
Vision insurance
Gym membership
Prescription drug insurance

Qualifications

Customer communication
Digital marketing tools
Conflict management
Technical Proficiency

Full Job Description

About impact.com
impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. You will develop strategic, goal-driven account plans and processes to ensure productive partnerships with our top clients. Capitalizing on our software suite, you'll build stronger & more successful marketing campaigns for your portfolio of brands. This role requires a strong technical aptitude, a solid understanding of the digital ecosystem, and the ability to think critically. Your contribution will be essential to our clients' success and the growth of our business.

What You'll Do:

Deliver world-class support to our top clients
Maintain a balanced, proactive/reactive relationship with your assigned accounts
Enhance Impact's presence within client organizations by cultivating relationships and conducting strategic review sessions with senior decision-makers.
Partner with our Sales organization to identify and capitalize on upsell and expansion opportunities
Dedicated duties include account monitoring, regular check-ins and relationship building
Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise

What You bring:

5+ years Account Management or Customer Success experience, preferably B2B
Bachelor's Degree (Business, Marketing or related field a plus), or equivalent experience
Consistent track record of providing stellar support to customers
Strong understanding of the digital marketing ecosystem
Proficient in leveraging technology solutions, with a focus on SaaS and marketing tools
A healthy dose of initiative and the ability to remain flexible
Detail-oriented and able to efficiently prioritize tasks
Critical thinker and inventive problem-solver
Proven track record of quality verbal and written communication skills
Customer-focused, commercially minded, service-oriented
Enthusiastic teammate
Great conflict resolution skills
Excellent time management skills

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary Range: $110,000 - $135,000 per year, plus an additional 25% Variable Commission Plan ($27,500-$33,750) and generous stock (RSU) award.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks:

At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.

Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage
- Insurance coverage (life, short-term disability, long-term disability, and more)
- Health Care Spending Account
- Two different Employee Assistance Programs
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks of fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-NewYork,NewYork_Hybrid

#LI-Santa_Barbara

#LI_Columbus

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Refine Your Search

customer success director jobs in santa barbara, ca

Customer Success Director

Revenue Operations Consultant

Regional Sales Director, Channel Sales

Director of University & Community Housing Services (UCHS)

Sr. Manager, Product Marketing (Fintech) - US

Surgical Account Manager - Santa Barbara

Director of Finance and Business Support

UCSB PaCE Continuing Educator II - Director of International Programs

Director, PCJ Integrated Operations & Agility

Traffic Director

Sales & Marketing Events Coordinator

Sales Support Associate II

Campus Dining Engagement Coordinator

Sales Associate II

Sr. Superintendent, Physical Plant

Practice Director, Quality Assurance

Facilities Associate

Executive Director, Business & Financial Planning

Sr. Technical Designer - UGG Apparel

Director, Advanced Concepts

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