Top 65 Passenger service agent Jobs in Santa Barbara, Ca

E-Commerce Customer Service Representative
Joah Brown, LLC —Santa Barbara, CA
- $21 - $23 an hour
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Mechanics Bank —Goleta, CA
- $20 - $25 an hour
- Full-time
- Office
- Residential
- High school diploma or GED
- Free parking
- Commuter assistance
Customer Service Agent
American Legacy Solutions —Carpinteria, CA
- $75,000 - $120,000 a year
- Full-time
- Background check
- Office
- Finance
- On-the-job training
- Professional development assistance
Quick Apply
Cashier/Customer Service
Happy Cat Eats —Santa Barbara, CA
- From $16.90 an hour
- Part-time
- Serving
- In-person
- Communication skills
- Employee discount
Quick Apply
Cashier/Server/Customer Service
Sushi Tyme —Santa Barbara, CA
- $16.90 an hour
- Part-time
- Serving
- Customer service
- In-person
- Employee discount
Quick Apply
3d
Sales Associate / Customer Service Representative
Drybar Shops —Montecito, CA
- $16.50 - $20.00 an hour
- Part-time
- Bilingual
- 18 years or older
- Organizational skills
- Employee discount
- Flexible schedule
Guest Service Agent - Hilton Santa Barbara Beachfront Resort
Hilton —Santa Barbara, CA
- $19 an hour
- 8 hour shift
- English
- Communication skills
- Entry level
4d
Cheese Monger / Customer Service at Cheese Shop Santa Barbara
Cheese Shop Santa Barbara —Santa Barbara, CA
- $20 - $22 an hour
- Food service experience
- Communication skills
- Entry level
Quick Apply
13d
(SBA) Full-Time Ramp Agent (Southwest)
United Ground Express —Santa Barbara, CA
- Overtime
- Background check
- 18 years or older
- Clean driving record
- Travel reimbursement
- Paid time off
5d
Guest Experience Agent, (Full Time)
Rebel Hotel Company —Santa Barbara, CA
- Part-time
- Mid-level
- Hotel
Quick Apply
Customer Service Operations Representative
Curri —Ventura, CA
- $24 an hour
- Full-time
- Google Workspace
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
12d
Member Services Agent
Coral Casino Beach & Cabana Club —Montecito, CA
- $20 an hour
- Weekends as needed
- CPR Certification
- Word processing
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Service/Sales
Home Depot —Goleta, CA
- $20 - $23 an hour
- Entry level
Customer Service Associate
Hertz —Goleta, CA
- $21.50 an hour
- Overtime
- Mid-level
- 3 years
- Communication skills
- Paid parental leave
- Paid holidays
Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Russian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Customer Service Representative
Mechanics Bank —Santa Barbara, CA
- $20 - $25 an hour
- Full-time
- Office
- Residential
- High school diploma or GED
- Free parking
- Commuter assistance
Ramp Agent/FT - SBA
Unifi Aviation, LLC —Santa Barbara, CA
- $18 an hour
- Overtime
- 18 years or older
- No experience needed
- High school diploma or GED
- Paid training
- Health insurance
6d
Retail Customer Service Associate
FedEx Office —Santa Barbara, CA
- $19.70 - $23.17 an hour
- Part-time
- High school diploma or GED
- Project management
- Cleaning
- Health insurance
- Dental insurance
Customer Service Associate - Temporary
Walgreens —Goleta, CA
- $16.90 - $19.00 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
4d

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E-Commerce Customer Service Representative

Joah Brown, LLC
Santa Barbara, CA

Quick Apply

Job Details

Full-time
$21 - $23 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Managing customer accounts
Email customer support
Customer returns handling
Interpersonal skills
Phone communication
Logistics customer service
Client inquiry handling
Refund processing
E-commerce
High school diploma or GED
Attention to detail
Customer engagement
Organizational skills
Customer support
Order issue resolution
Grammar Experience
Email support

Full Job Description

JOAH BROWN is a contemporary women's apparel brand focused on elevated comfort, effortless style, and a strong customer experience. We are looking for an experienced Customer Service Representative to join our in-house team and serve as a key point of contact between our brand and our customers.

This position is ideal for someone who has experience supporting customers for an e-commerce, apparel, retail, or consumer brand and understands that great customer service requires more than simply answering questions. The right candidate is an excellent communicator, highly organized, detail-oriented, and confident handling everything from routine order questions to complex customer concerns and escalations.

This is an in-house, full-time position based in the Santa Barbara / Carpinteria / Ventura area.

Responsibilities

Respond to customer inquiries through email, phone, and SMS in a timely, professional, and personable manner.
Assist customers with orders, product questions, shipping, returns, exchanges, refunds, and other order-related issues.
Research and resolve customer issues by reviewing order history, shipping information, inventory, and company policies.
Manage customer complaints and escalated situations with professionalism, empathy, and sound judgment.
Provide accurate information regarding products, sizing, availability, shipping, returns, and company policies.
Process returns, exchanges, refunds, and other customer requests accurately and efficiently.
Maintain detailed and accurate customer records and document customer interactions.
Identify recurring customer issues and communicate trends or concerns to management.
Escalate complex or high-priority issues appropriately while taking ownership of the customer experience.
Collaborate with the e-commerce, warehouse, and other internal teams to resolve order and customer issues.
Help identify opportunities to improve the customer experience and internal customer service processes.
Maintain a positive, solutions-oriented approach while managing a high volume of customer inquiries.

Required Qualifications

2+ years of professional customer service experience.
At least 1 year of experience supporting customers in an e-commerce, apparel, retail, or consumer brand environment.
Experience handling orders, returns, exchanges, refunds, shipping issues, and customer complaints.
Strong written and verbal communication skills with excellent grammar and attention to detail.
Proven ability to communicate professionally with customers, including customers who may be frustrated or upset.
Strong problem-solving skills and the ability to independently research and resolve issues.
Ability to manage multiple customer inquiries and priorities while maintaining accuracy.
Strong organizational skills and attention to detail.
Comfortable communicating with customers through email, phone, and SMS.
Ability to work effectively in a fast-paced environment and adapt to changing priorities.
High school diploma or equivalent.

Preferred Qualifications

Experience with Shopify or another e-commerce platform.
Experience with customer service platforms such as Gorgias, Zendesk, Kustomer, or similar systems.
Experience working for an apparel, fashion, beauty, lifestyle, or direct-to-consumer brand.
Familiarity with shipping and order-management platforms.
Strong interest in women's fashion and the JOAH BROWN brand.

What We're Looking For

The ideal candidate is someone who:

Takes ownership rather than simply passing problems along.
Can confidently make decisions within established policies.
Is comfortable handling difficult customer conversations.
Writes clearly, professionally, and with attention to tone.
Notices the small details that can make a big difference in the customer experience.
Can balance speed and efficiency with thoughtful, personalized service.
Works well independently while being a collaborative team member.
Brings a positive, calm, and solutions-oriented attitude to the workplace.

Schedule

Monday–Friday, 9:00 AM–5:00 PM

Additional flexibility may occasionally be required during peak seasons, major sales periods, or other high-volume periods.

Position Details

Job Type: Full-time, In-house
Location: Santa Barbara / Carpinteria / Ventura, CA
Pay: $21.00–$23.00 per hour

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) with company matching
Paid time off
Employee discount

Education: High school diploma or equivalent required; college degree preferred.

This is an in-person position. Candidates must be local to the Santa Barbara / Carpinteria / Ventura area and able to reliably commute to the office.

Pay: $21.00 - $23.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

E-commerce: 1 year (Preferred)

Ability to Commute:

Santa Barbara, CA 93121 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

passenger service agent jobs in santa barbara, ca

E-Commerce Customer Service Representative

Customer Service Representative

Customer Service Agent

Cashier/Customer Service

Cashier/Server/Customer Service

Sales Associate / Customer Service Representative

Guest Service Agent - Hilton Santa Barbara Beachfront Resort

Cheese Monger / Customer Service at Cheese Shop Santa Barbara

(SBA) Full-Time Ramp Agent (Southwest)

Guest Experience Agent, (Full Time)

Customer Service Operations Representative

Member Services Agent

Customer Service/Sales

Customer Service Associate

Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California

Russian-English Bilingual Healthcare Customer Service Representative - Remote in California

Customer Service Representative

Ramp Agent/FT - SBA

Retail Customer Service Associate

Customer Service Associate - Temporary

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