Shifts Available:
Full Time: Wed, Thurs 4pm - 12am and Sat, Sun 8am - 4pm
Essential Duties and Responsibilities:
As an Emergency Homeless Shelter Staff member, your primary responsibility is to provide support, care, and assistance to individuals and families experiencing homelessness. Your role is crucial in helping these vulnerable populations access temporary shelter, basic necessities, and resources to improve their situations.
- Provide assistance to clients with their daily tasks and responsibilities
- Ensuring the smooth and safe functioning of the emergency shelter. This involves preparing incident reports, filing documents, program attendance cards, maintaining a clean and organized environment, and enforcing shelter rules and guidelines.
- Performing inventory checks of client belongings serves to prioritize safety within the shelter, deter the presence of prohibited items, and ensure adherence to shelter regulations.
- Answering phone calls and inquiries from clients, volunteers, donors, or the public. Providing information about the shelter's services, and intake procedures, and addressing any questions or concerns.
- Ensuring the shelter's premises are clean, organized, and well-maintained. Regularly cleaning common areas, bedrooms, bathrooms, and other facilities to provide a safe and comfortable living environment for clients.
- Promptly reporting any concerns or issues related to clients to the designated case manager or manager.
- Conducts UA testing for clients as needed.
- Engage in effective collaboration with fellow shelter staff members to optimize client support.
- Monitors and records physical, emotional, mental, and potential health issues with clients, and communicates to staff through daily notes sent via email at the end of each shift.
- Oversees the distribution of medications as prescribed and documented as needed.
- Be prepared to respond to crisis situations promptly and effectively, providing immediate assistance and access to appropriate resources when needed.
- Responsible for assisting the food coordinator with food preparation and distribution.
- Utilizing a company vehicle to pick up essential supplies, such as food from the food bank, donations, or other required items for the shelter's operations.
- Responsible for promptly notifying the manager of any work orders that need to be submitted or supplies that need to be ordered.
- Responsible for attending staff meetings, ensuring timely completion of training, and accurately completing timecards.
- Perform related duties as assigned by the supervisor.
- Maintain compliance with all company policies and procedures.
Education and/or Work Experience Requirements:
This section outlines the essential knowledge, skills, and abilities required to perform the daily tasks and job duties bulleted above.
- High School Diploma or equivalent: A minimum educational requirement to demonstrate basic literacy and communication skills.
- Previous experience in social services or community outreach: Experience working in a related field such as social work, counseling, case management, or community services is highly beneficial.
- Experience in a homeless services setting: Prior experience working directly with individuals experiencing homelessness or substance abuse can provide valuable insight and knowledge.
- Excellent communication skills: Ability to effectively communicate with shelter residents, colleagues, and external stakeholders.
- Crisis intervention skills: Capacity to handle crisis situations and de-escalate conflicts.
- Empathy and compassion: Demonstrating genuine care and understanding for individuals experiencing homelessness.
- Ability to work in a team: Collaboration and cooperation with other shelter staff, volunteers, and external agencies.
- Excellent computer proficiency (MS Office – Word, Excel, and Google)
Required Qualifications:
Employment Eligibility Verification:
- Must provide documentation to establish identity and employment eligibility in compliance with legal requirements. This may include a U.S. passport, Permanent Resident Card, or other acceptable forms of identification.
Negative Tuberculosis Test:
- Must provide documentation of a recent negative tuberculosis (TB) test result to ensure a safe and healthy work environment.
Background Screening:
- Successful completion of a comprehensive background screening, which may include criminal record checks, employment history verification, and reference checks.
Pre-Employment Drug Screening:
- Must pass a pre-employment drug screening to ensure a drug-free workplace. A negative drug test result is required.
Insurance Coverage:
- Must be able to qualify for Good Samaritan Shelter insurance coverage, which may include meeting specific criteria related to driving record, insurance claims history and other factors.
Personal Insurance Coverage:
- Must have personal insurance coverage that meets the requirements set by the employer.
- This may include liability insurance, automobile insurance, or any other type of insurance deemed necessary for the position.
- The coverage must be valid and maintained throughout the employment period.
Benefits:
Full-Time Benefits:
- Health Insurance
- Dental, Vision, and Life Insurance
- 401k Matching
- Paid Time Off (PTO)
- Paid Holidays and Floater Day
- Employee Assistance Program
- Gym Membership Discount
- Tuition Reimbursement
- Working Advantage
Part-Time Benefits:
- 401k Matching
- Paid Time Off (PTO)
- Employee Assistance Program
- Gym Membership Discount
- Working Advantage
Please note that these benefits are subject to specific eligibility criteria and may be subject to change based on company policies and guidelines.
Work Environment:
The work environment for homeless services with clients experiencing substance abuse or mental illness is characterized by a commitment to creating a safe, supportive, and non-judgmental atmosphere. It is crucial to establish a secure environment that prioritizes the well-being of both staff and clients. The work is often carried out through a multidisciplinary team approach, involving professionals from various fields who collaborate to provide comprehensive support. Crisis management protocols and resources should be readily available to address emergencies related to substance abuse or mental health. Ongoing training and professional development opportunities equip staff with the necessary skills to effectively engage with clients and address their complex needs. Additionally, the work environment should prioritize staff self-care and support, recognizing the potential challenges and providing resources for their well-being. Confidentiality and privacy of client information are paramount, ensuring trust and maintaining ethical standards. By fostering an inclusive and empathetic work environment, homeless services can effectively support clients on their path to recovery and stability.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
- Must be able to lift and carry up to 40 lbs.
- The capability to navigate stairs multiple times during a shift is required..
- Proficiency in using hands and fingers to perform tasks such as typing, writing, handling paperwork, operating equipment, and assisting residents with daily needs.
- Sufficient vision and hearing capabilities to observe and respond to the environment, communicate with residents and colleagues and maintain a safe working environment.
Mental Requirements:
The mental demands outlined above are illustrative of the requirements necessary for an employee to effectively fulfill the fundamental duties of this position. Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these essential functions.
- Emotional resilience to cope with challenging situations and provide support to individuals facing difficult circumstances.
- The nature of working with individuals experiencing homelessness can be emotionally draining. Staff must be aware of the signs of compassion fatigue and have strategies in place to manage their own self-care and prevent burnout.
- Establishing and maintaining appropriate boundaries is crucial when working with vulnerable populations. Staff should be able to prioritize self-care, set limits on their emotional involvement, and practice self-reflection to prevent personal emotional strain.
- Serving a diverse population with various cultural backgrounds and identities. Staff should have a strong commitment to cultural sensitivity, respect for diversity, and the ability to communicate effectively with individuals from different backgrounds.
The Good Samaritan Shelter is a non-profit, community-based organization that relies on all members of staff to work together to serve the community and clients. At times, you may be asked to take on additional tasks outside of your usual responsibilities as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and abilities required.
The Good Samaritan Shelter is a non-profit, community-based organization that relies on all members of staff to work together to serve the community and clients. At times, you may be asked to take on additional tasks outside of your usual responsibilities as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed above are representative of the knowledge, skills, and ability required.
Pay: $20.00 - $25.20 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Do you have experiernce working with the unhoused population and or anyone experience mental health or substance abuse?
Education:
- High school or equivalent (Required)
Ability to Commute:
- Goleta, CA 93117 (Required)
Work Location: In person
