Top 1 Junior it support specialist Jobs in Santa Clara, Ca

Junior IT Support Specialist
Cambridge Industries USA, Inc. —Santa Clara, CA
- $70,000 - $85,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
5d

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Junior IT Support Specialist

Cambridge Industries USA, Inc.
Santa Clara, CA

Quick Apply

Job Details

Full-time
$70,000 - $85,000 a year
5 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Computer Science
Bachelor's degree
Computer hardware
DNS
Desktop administration
Information Technology

Full Job Description

Position Summary

Provide first-line technical support and day-to-day systems administration for employees, while supporting IT infrastructure, projects, vendors, and cross-functional collaboration with the IT team in Shanghai.

KEY RESPONSIBILITIES

· Provide first-line technical support to employees and troubleshoot hardware, software, network connectivity, servers, and backup systems; monitor system performance and respond promptly to incidents.

· Set up, configure, and maintain workstations, mobile devices, peripherals, and related hardware; support project-based hardware installations as needed.

· Manage user accounts, permissions, and access across systems, including Microsoft 365 cloud services.

· Document procedures, create user guides, and maintain an IT knowledge base.

· Assist with IT projects, including software rollouts, migrations, system integrations, and other technology deployments.

· Coordinate with vendors for hardware, software, and IT services.

· Coordinate with the IT team in Shanghai on IT projects and troubleshooting, supporting effective cross-cultural collaboration.

· Provide occasional off-hours support as business or project needs require.

QUALIFICATIONS

· Bachelor’s degree in Information Technology, Computer Science, or equivalent practical experience.

· Entry-level experience in IT support or systems administration.

· Experience with Windows; macOS experience is a plus.

· Experience with DNS, DHCP, and network troubleshooting.

· Basic scripting skills in PowerShell, Bash, or Python; C# or JavaScript is a plus.

· Knowledge of and ability to use AI tools safely and responsibly.

· Ability to work independently, take initiative, and proactively address issues.

· Excellent communication skills and the ability to collaborate effectively across cultures and with international teams.

· Multilingual capability preferred; ability to communicate with Chinese-speaking colleagues with the aid of translation or other tools.

Work Authorization: This position is not eligible for employer-sponsored work authorization or visa sponsorship.

Pay: $70,000.00 - $85,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

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