Top 101 Lead data architect Jobs in Santa Clara, Ca

CRM Lead
Hudson Manpower —San Jose, CA
- Full-time
- 5 years
- HIPAA
- Continuous improvement
Quick Apply
Chip Lead / ASIC Director
Advanced Micro Devices, Inc —San Jose, CA
- Hybrid work
- Master's degree
- Doctor of Philosophy
- Senior level
Principal Storage Architect & Team Lead (Research & HPC Data Platforms)
Stanford University —Stanford, CA
- $225,000 - $245,000 a year
- Extended hours
- Hybrid work
- Supervising experience
- University
- Bachelor's degree
Lead Data and Cloud Architect
Lam Research —Fremont, CA
- $137,000 - $287,000 a year
- Computer Science
- ERP systems
- 3 years
Lead Cloud Infrastructure Architect
ByteDance —San Jose, CA
- $159,000 - $384,000 a year
- Mid-level
- Office
- Bachelor's degree
- Paid parental leave
- Paid holidays
Lead Integration Architect
Agilent Technologies Inc —Santa Clara, CA
- $153,040 - $286,950 a year
- Full-time
- System design
- Laboratory experience
- Senior level
6d
Product Lead, Data Platform, Tapestry
Loon —Mountain View, CA
- $192,000 - $282,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
- Health insurance
- Dental insurance
10d
Senior/ Lead Data Solution Engineer
Meltwater Group —Redwood City, CA
- $126,800 - $169,000 a year
- Hybrid work
- Management
- Office
- SQL
- Commuter assistance
- Health insurance
Lead Data Engineer
Qcells —Santa Clara, CA
- Full-time
- DevOps
- System design
- SQL
Quick Apply
Lead Systems & Data Architect
RingCentral —Belmont, CA
- $176,750 - $252,500 a year
- Full-time
- Azure
- DevOps
- SQL
- Commuter assistance
- Paid parental leave
Product Evaluations Lead - Gen AI Software
NVIDIA —Santa Clara, CA
- $224,000 - $356,500 a year
- Full-time
- Hybrid work
- Computer Science
- 11+ years
- Master's degree
Lead, Engineering Excellence
Bain & Co. —Palo Alto, CA
- $179,875 - $203,925 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Office
- Wellness program
- Paid holidays
Quick Apply
Lead Server Product Architect- Sr Director
Qualcomm —Santa Clara, CA
- $284,900 - $427,300 a year
- Computer Science
- 11+ years
- Analysis skills
Site Reliability Engineering Tech Lead
Acryl Data —Palo Alto, CA
- On call
- Remote
- Azure
- System design
- 3 years
- Health insurance
- Dental insurance
Software Engineering Technical Leader, Ethernet Switching
Cisco Systems —Milpitas, CA
- $163,600 - $303,100 a year
- Full-time
- Hybrid work
- 6 years
- Software troubleshooting
- Master's degree
- Paid parental leave
- Paid holidays
Lead Systems Software Test Engineer – CSP Engagements
NVIDIA —Santa Clara, CA
- $184,000 - $356,500 a year
- Full-time
- Computer science
- Computer Science
- Software troubleshooting
Azure Copilot Developer Lead
FalconSmartIT —San Mateo, CA
- Full-time
- Remote
- Microsoft Outlook
- DevOps
- System design
Quick Apply
Technical Lead
WinWire —Santa Clara, CA
- $264,514 - $290,000 a year
- Computer Science
- 5 years
- Travel
Lead Security Architect - TikTok Account
TikTok —San Jose, CA
- $244,800 - $588,000 a year
- System design
- Office
- Bachelor's degree
- Paid parental leave
- Paid holidays
AI Enablement Lead
Waymo —Mountain View, CA
- $200,000 - $247,000 a year
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
9d

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lead data architect jobs near santa clara, ca

CRM Lead

Hudson Manpower
San Jose, CA

Quick Apply

Job Details

Full-time

Qualifications

Systems integration
Content creation for technical audiences
Business consulting
IVR
Software documentation
Leading team collaboration initiatives
Project implementation
Voice over internet protocol (VoIP) configuration
Managing projects
Telephone systems
Technical writing experience within technology
Cross-functional team management
Oracle Cloud
Project stakeholder communication
Cross-functional communication
Stakeholder management

Full Job Description

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments.

Job Description

Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX.

Serve as the primary liaison between business users, technical teams, and vendors for CRM and contact center-related initiatives.

Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing.

Analyze business requirements and translate them into system design, workflow automation, and customer service logic.

Guide the configuration of workspaces, workflows, rules, and service queues in Oracle Service Cloud.

Oversee Genesys Architect flow designs, omnichannel setup, and telephony routing logic.

Troubleshoot system issues and support continuous improvement of CRM and contact center platforms.

Coordinate data synchronization between Oracle Service Cloud and other systems (e.g., ERP, Knowledge Base, Reporting).

Train and mentor client-side users and IT staff on new features, best practices, and incident management.

Ensure adherence to security, compliance, and data privacy requirements (e.g., GDPR, HIPAA)

Required Skills: -

5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow).

3+ years of hands-on experience with Genesys Cloud CX, including IVR, ACD, and digital channels.

Proven expertise in telephony systems integration (VoIP, SIP trunking, SBCs, PBX).

Solid understanding of customer service operations and CRM/contact center best practices.

Strong communication, stakeholder management, and onsite leadership skills.

Ability to create detailed functional and technical documentation.

Experience managing projects in cross-functional enterprise environments

Preferred Skills:
Genesys and Oracle certifications (e.g., Oracle B2C Service Certified, Genesys Cloud Certified Professional).

Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.

Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud).

Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).

Quick Apply

Refine Your Search

lead data architect jobs in santa clara, ca

CRM Lead

Chip Lead / ASIC Director

Principal Storage Architect & Team Lead (Research & HPC Data Platforms)

Lead Data and Cloud Architect

Lead Cloud Infrastructure Architect

Lead Integration Architect

Product Lead, Data Platform, Tapestry

Senior/ Lead Data Solution Engineer

Lead Data Engineer

Lead Systems & Data Architect

Product Evaluations Lead - Gen AI Software

Lead, Engineering Excellence

Lead Server Product Architect- Sr Director

Site Reliability Engineering Tech Lead

Software Engineering Technical Leader, Ethernet Switching

Lead Systems Software Test Engineer – CSP Engagements

Azure Copilot Developer Lead

Technical Lead

Lead Security Architect - TikTok Account

AI Enablement Lead

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