- 6-12 Month contract opportunity - W2 (No C2C)
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Compensation: 40$ - 70$/hr
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Location: Sunnyvale, California
Intuitive Surgical, in cooperation with our recruitment partner Raise, are hiring. At Intuitive, we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer in robotic-assisted surgery (RAS), we have been expanding our innovations through technology to help make a difference in the world. For 25 years, human ingenuity has guided our journey to help solve some of healthcare’s most complex challenges.
Join us in making big leaps forward for healthcare professionals and their patients. Together, let’s help to advance the world of minimally invasive care.
Primary Function of Position:
The Senior Technical Writer ensures that development and delivery of technical documentation is consistent and compliant with regulatory and company guidelines. The Senior Technical Writer produces usable, accurate, clearly presented, consistent instructions for use (IFU). The Senior Technical Writer requires general guidance on new assignments and processes but is expected to complete day-to-day work with little instruction.
Roles & Responsibilities:
- Plan, write, and edit instructions for use for medical device systems and instruments (system and hardware), and other ship-with literature using Adobe FrameMaker, Adobe InDesign, and extensible markup language (XML).
- Collaborate with department team members and with cross-functional team Subject Matter Experts (SMEs) to research and develop content for instructions for use.
- Own document creation from inception to completion.
- Ensure compliance with FDA and regulatory guidelines.
- Work with interaction designers and technical illustrators to develop documentation images, including raster and vector images.
- Conduct validation and verification of instructions for use.
- Complete documentation control steps to release final documentation. This includes Change Orders in the documentation change control system.
- Participate in product development core teams as representative for technical publications.
- Resolve complex issues in creative and effective ways, using skills as an experienced technical communication professional with understanding of industry best practices and company objectives.
- Act as the lead writer on projects and mentor other writers.
- Keep abreast of the basic requirements for compliance in own area of work and complies with those requirements. Participate as required in training on regulatory issues affecting own area of work and share learned expertise with others. Bring regulatory compliance questions/issues to the attention of management.
- Adhere to policies, procedures, style guides, and quality documents. Collaborate with project team members to share knowledge and best practices.
Skills, Experience, Education, & Training:
- 8+ years technical writing experience in a hardware, software, biotechnology, or medical environment, including documentation for a highly technical audience.
- Bachelor’s degree in communications, professional writing, English, biological/medical/engineering sciences, or equivalent preferred
- Strong writing and grammar skills in areas of content development and writing style. Analytical ability to grasp and effectively communicate complex scientific and engineering concepts.
- Strong organizational skills and ability to manage deliverables for multiple projects under tight deadlines, set priorities, and manage time effectively.
- Understanding of mechanical concepts and complex mechanical devices required.
- Expert skill level using current versions of standard authoring tools, including Adobe FrameMaker and Adobe InDesign.
- Intermediate to expert skill level writing documents in an XML editor (e.g. Arbortext Editor).
- Ability to use prior XML and Darwin Information Typing Architecture (DITA) experience to learn Arbortext Editor and perform assignments with minimal instruction and supervision.
- Experience using content management system (CMS) database (e.g. Windchill), and thorough understanding of document-check in and check-out process.
- Working knowledge of Adobe Illustrator, Adobe Photoshop, or equivalent desirable
- Previous experience with medical devices and a regulated environment preferred
- Understanding of localization process preferred
Please note that this is a contract role providing services to Intuitive through our direct sourcing partner, Raise who manages Intuitive’s Contractor Talent Community. If you are selected for this role, you will be employed by Raise and will not be an employee of Intuitive.
Work with an Award Winning Employer:
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Best Places to Work, Glassdoor Employees’ Choice, 2019 (#12 of 100), 2020 (#7 of 100)
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America’s Best Midsized Employers, Forbes, 2019 (#149 of 500)
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Top 150 Places to Work in Healthcare, Becker’s Hospital Review, 2019
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Top CEOs, Glassdoor, 2019 (#9 of 100)
Raise and Intuitive are Equal Employment Opportunity Employers. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment all qualified applicants with arrest and conviction records in accordance with fair chance laws.
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