Top 150 Hotel Jobs in Santa Cruz, Ca

Front Desk Receptionist
Best Western Pacific Grove —Pacific Grove, CA
- $20 - $26 an hour
- Weekends as needed
- Microsoft Excel
- No background check
- Computer literacy
Quick Apply
Stewarding Supervisor
La Bahia Hotel and Spa —Santa Cruz, CA
- $26 - $28 an hour
- Weekends as needed
- Mid-level
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
Public Area Attendant
La Bahia Hotel and Spa —Santa Cruz, CA
- $24.38 an hour
- Part-time
- Sanitation
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
Bartender
La Bahia Hotel and Spa —Santa Cruz, CA
- $17.66 an hour
- Part-time
- Serving
- Bar
- English
- Relocation assistance
- Health insurance
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Complex Staff Accountant
La Bahia Hotel and Spa —Santa Cruz, CA
- $33 an hour
- Full-time
- Microsoft Excel
- English
- Mid-level
- Health savings account
- Disability insurance
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13d
Hotel Guest Services Associate, West Cliff Inn
Four Sisters Inns —Santa Cruz, CA
- From $19 an hour
- Part-time
- Hotel
- In-person
- Entry level
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Front Desk Agent
La Bahia Hotel and Spa —Santa Cruz, CA
- $24.73 an hour
- Part-time
- English
- Mid-level
- Accounting
- Paid jury duty
- Health savings account
Quick Apply
Hotel Front Desk Receptionist
Hilton Santa Cruz Scotts Valley —Santa Cruz, CA
- $18 an hour
- Hotel
- High school diploma or GED
- Organizational skills
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14d
Front Desk Agent, Chaminade Resort and Spa
Pyramid Hotel Group —Santa Cruz, CA
- $20 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- 401(k) matching
Front Desk Agent at Dream Inn, Santa Cruz
Dream Inn —Santa Cruz, CA
- $22.23 an hour
- 8 hour shift
- Background check
- Hotel
- In-person
- Health insurance
- Dental insurance
Banquet Manager
La Bahia Hotel and Spa —Santa Cruz, CA
- $80,000 - $90,000 a year
- Full-time
- Merchandising
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
10d
Line Cook 3 / Prep Cook
La Bahia Hotel and Spa —Santa Cruz, CA
- $25.04 an hour
- Weekends as needed
- Maintenance
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Dream Inn —Santa Cruz, CA
- $22.23 an hour
- 8 hour shift
- Hotel
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
13d
Front Desk Agent - Courtyard by Marriott, Santa Cruz
Courtyard by Marriott, Santa Cruz —Santa Cruz, CA
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Desk Agent - Fairfield Inn & Suites, Santa Cruz
SANTA CRUZ MISSION STREET HOTEL LP —Santa Cruz, CA
- Part-time
- Mid-level
- 3 years
- Hotel
Quick Apply
Spa Attendant
La Bahia Hotel and Spa —Santa Cruz, CA
- $21.61 an hour
- Part-time
- US work authorization
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Host
La Bahia Hotel and Spa —Santa Cruz, CA
- $24.04 an hour
- Part-time
- English
- US work authorization
- Cleaning
- Health savings account
- Health insurance
Quick Apply
Housekeeper / Ama de Hotel, West Cliff Inn
Four Sisters Inns —Santa Cruz, CA
- From $19 an hour
- Part-time
- Basic math
- Ability to climb stairs
- Hotel
Quick Apply
Front Desk Agent
Fairfield by Marriott Santa Cruz —Santa Cruz, CA
- $16.90 - $17.50 an hour
- Part-time
- 3 years
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Guest Services Agent
Hyatt Place Santa Cruz —Santa Cruz, CA
- $17.00 - $17.50 an hour
- Weekends as needed
- Bar
- 18 years or older
- Computer literacy
- Employee discount
Quick Apply

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Front Desk Receptionist

Best Western Pacific Grove
Pacific Grove, CA

Quick Apply

Job Details

Full-time
$20 - $26 an hour

Qualifications

Computer operation
Microsoft Excel
Phone communication
English
Microsoft Office
Conflict management
QuickBooks
Productivity software
Phone etiquette
Team motivation (leadership skill)
Client interaction via phone calls

Full Job Description

Front Desk Representative ( Full time) – Pacific Grove, CA Hotel

HIGHER PAY RANGE IS FOR EXPERIENCED HOTEL APPLICANTS ONLY!

Front Desk Agent Pacific Grove Hotel

Unique hotel nestled in the hidden gem of Pacific Grove is seeking a front desk representative to add to our team! Our ideal candidate will possess good interpersonal skills, be resourceful in finding solutions, independent, and responsible. We strive to offer a quaint and peaceful environment for both our guest and employees. This is a full time position. preferred.

SUMMARY: The Front Desk Representative is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests. They will be the first point of contact for guests and is responsible for creating an excellent first impression.
The Front Desk/Guest Service Agent shall strive to provide exceptional service to both internal and external guests at all times.

ESSENTIAL JOB FUNCTIONS:

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of:
-all hotel features/services, hours of operation.- all room types, numbers, layout, decor, appointments and location.-all room rates, special packages and promotions.-daily house count and expected arrivals/departures.-room availability status for any given day.-scheduled in-house group activities, locations and times.-all hotel and departmental policies and procedures.
Access all functions of the computer system.
Ensure that current information on rates, packages and promotions is available at the Front Desk.
Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
Monitor the hotel front entrance and resolve any congested situations.
Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines.
Maintain a neat and presentable front desk area.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check-outs are processed through the system.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Assist guests with reports of lost/stolen articles, following hotel policy.
Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
Contact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest rooms.

JOB REQUIREMENTS:

Must have excellent phone etiquette
Must be able to read, write and speak English
Must have strong computer skills
Must have strong working knowledge of Microsoft Office programs
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated
Must be able to work in a fast-paced environment
Must have excellent listening skills
Must possesses excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it.
Possess strong leadership, motivational, organizational and verbal communication skills.
Must be a United States citizen or possess a valid work permit

This job description in no way states or implies that these are the only duties to be performed by this employee. They will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

hotel jobs in santa cruz, ca

Front Desk Receptionist

Stewarding Supervisor

Public Area Attendant

Bartender

Complex Staff Accountant

Hotel Guest Services Associate, West Cliff Inn

Front Desk Agent

Hotel Front Desk Receptionist

Front Desk Agent, Chaminade Resort and Spa

Front Desk Agent at Dream Inn, Santa Cruz

Banquet Manager

Line Cook 3 / Prep Cook

Front Desk Agent

Front Desk Agent - Courtyard by Marriott, Santa Cruz

Front Desk Agent - Fairfield Inn & Suites, Santa Cruz

Spa Attendant

Host

Housekeeper / Ama de Hotel, West Cliff Inn

Front Desk Agent

Guest Services Agent

I want to receive the latest job alert for hotel in santa cruz, ca

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