Position/Title: ILS Program Manager - Independent Living Services
Supervisor: COO/CEO
Department: (ILS ) Independent Living Services
Jobs Supervised: ILS Case Manager, ILS Lead Instructor, ILS Instructor
Salary: $73,000 - $88,000 DOE plus a great benefits package including Health, Dental, Vision, Costco Membership, Flexible Spending Account & Employer Matching 401k
Location: Santa Cruz CA
POSITION DESCRIPTION:
The purpose of the ILS Program Manager position is to provide necessary instruction, direction, and oversight in all aspects of staff implementation of training and maintain individuals' independence and safety in the community. Ensure daily operations, follow agency policies and philosophies, operational budget and guidelines and Regional Center policies.
QUALIFICATIONS AND REQUIREMENTS:
1. EDUCATION AND EXPERIENCE:
a. BA degree or equivalent in a human services delivery field preferred
b. Minimum of three years' experience working with developmentally disabled adults. Prefer one year ILS experience, or special education teaching experience. OR;
c. An appropriate combination of experience and education may be substituted for some part of the qualifications.
d. Minimum of one year of administrative responsibility, including but not limited to: staff supervision, operational budgets, service design implementation, staff development and training, program evaluation and goal direction.
e. Some evidence of competency of training in the areas we teach.
f. Prefer behavioral training.
g. Knowledge of Regional Center and Systems serving Developmentally Disabled, prefer behavioral training.
h. Willingness to update any and all personnel certifications, clearances and reports as required by agency policy or DDS/RCEB requirements.
2. TRANSPORTATION:
a. Valid California driver's license
b. Clean driving record (DMV printout required)
c. Current vehicle registration and use of a vehicle in good running condition during work hours.
d. Valid automobile insurance for that vehicle and all passengers that meets minimum coverage requirements of the agency (300,000/100,000 bodily injury/liability).
3. OTHER:
a. Pass criminal background check through DOJ fingerprint clearance.
b. Pass pre-Employment Drug Screen and random drug test as required.
c. The willingness and ability to perform all the essential functions of the job.
d. The ability to work collaboratively with consumers and co-workers.
e. An employment record of punctuality, good work attendance and reliability.
f. You must provide an I-9, and proof of eligibility to work in the U.S.
g. ILS Program Manager will carry a case load of ILS Consumers when requested
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
1. Preparation of teaching material Independent Living Skills Services Training
2. Client session and programming accordance to their Individual Service Plan and training domains.
3. Site training of individual clients in their home to train, teach and provide support in: money management, nutrition, cooking, comparison shopping, emergency procedures, community awareness, mobility, laundry procedures, household management, sex/public health education, medical procedures, counseling and crisis intervention, and housing.
4. Supervision, managing and hiring ILS field staff.
5. Scheduling of training in ratios determined by current vendorization, and in accordance with the least restrictive environment philosophy (1:1 staff: client ratio, unless otherwise specified.)
6. Overseeing payroll and regional center billing process.
7. Oversight coordination of client training programs with other programs with which they are involved.
8. Compiling and reviewing Individual Service Plans as required by current regulation. Write semi-annual Progress Reports based on ISP submission.
9. Ensuring completion of monthly Program Hours sheets, documentation of direct hours spent with clients and submission.
10. Report suspected abuse or any unusual incident as indicated in the company training Manual. This may include but is not limited to the following: any decline in consumer's health, medication abuse, or refusal, ability to successfully live in the community safely, willingness to receive services, or request for a new ILS instructor. Complete special incident report within 24 hours.
11. Quality assurance of client files.
12. Oversight of assistance of client coordination with other programs, services, and benefits systems, such as Social Security, AFDC, WIC, food stamps, counseling, Planned Parenthood, etc.
13. Understand and convey in all interactions with clients and other agencies, the client centered philosophy of company.
14. Schedule and deliver, monthly staff meetings, and monthly individual meetings with staff.
15. Supervision of ILS case managers to maintain the responsibilities of LS program.
16. Continue to abide by the requirements of the ILS Instructor job description when working with clients on case load.
17. Market to agencies and schools regarding the ILS Program several times per month.
18. Curriculum writing as it corresponds to ILS services,
19. Participate in Inter-Disciplinary Team meetings.
20. Preform QA reviews.
21. Monthly budget and department reports to Chief Operations Officer.
22. Other duties as assigned.
OTHER RELATED JOB DUTIES & RESPONSIBILITIES:
1. Attend Interdisciplinary Team Meetings, Agency Team Meetings and all other meetings and training sessions as directed by the administration.
2. Cooperate with other in home services, such as home health providers, physical therapists, home maintenance persons, natural supports, etc.
3. Complete and submit Time Sheets, mileage and other compensation reports in a timely manner.
4. Perform all duties in a safe manner. Always utilize Universal Precautions. Use proper body mechanics when lifting. Never lift, push, or pull over 50 pounds without assistance.
5. Report workplace safety issues, consumer injuries, consumer threats to staff or self, potential liabilities, and worker injuries immediately to supervisor.
6. Complete company training curriculum and other trainings as prescribed by administration.
7. Other duties as assigned by supervisors.
8. Abide by all agency policies and procedures as indicated in the Employee Handbook, Memorandums issued by company managers and Employee Training Manual.
While achieving the above job results, the following objectives must always be met:
-
Maintains company stability and reputation by:
-
Complying with all applicable state and federal regulations and always applying a professional and diplomatic behavior.
-
Maintains Operations by:
-
Following policies and procedures; reporting needed changes; performing other job related duties as assigned.
-
Contributes to team effort by:
-
Practicing strong interpersonal communication skills; accomplishing related results as needed.
Knowledge, Skills, and Abilities:
1. Knowledge of personal health-care practices and principles
2. Knowledge of the principles of home management;
3. Knowledge of the elements of nutrition and meal planning;
4. Knowledge of first aid skills and home safety;
5. Knowledge of the aging process, developmental disabilities and accompanying behavior changes.
6. Knowledge of the emotional problems accompanying illness;
7. Knowledge of vulnerable adult reporting laws.
8. Skill in using appropriate lifting and transfer methods with clients;
9. Ability to accept and adapt to varying life styles and home environments.
10. Ability to follow oral and written directions.
11. Ability to retain confidentiality of home conditions and situations;
12. Ability to communicate effectively orally and in writing;
13. Ability to establish and maintain effective working relationships with clients;
14. Ability to work under stressful conditions and to remain calm and objective.
Tools and Equipment Used:
Laptop, cell phone, walkers, wheelchairs, gait belt, adaptive equipment, and general household machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to sit, talk and hear. Employee must be able to read and write. The employee is regularly required to stand, walk, and use hands and arms to operate, handle or feel objects, tools or controls. The employee will reach with arms and hands. Occasionally the employee is required to climb, bend, stoop and/or crawl.
The employee will occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distant, color distinction, night vision and the ability to adjust focus.
The employee must be able to safely drive and operate a passenger vehicle.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is a combination of both the office and the client's homes. When out of the office, the employee may be subject to adverse weather such as hot and wet and/or humid in the summers and cold and wet in the other seasons. The noise level can range from moderately quiet in the office to loud and noisy in the field.
The employee occasionally may be exposed to contagious diseases and parasites and/or potentially violent individuals or domestic animals.
About Our Organization:
Thrive Support Services was founded in 2007 with the goal of helping adults with developmental disabilities Thrive in their own homes and chosen communities. We believe that every individual, regardless of disability, has the right to live in the place of their choosing and with the people they want by their side. We serve clients throughout the Alameda and Contra Costa County Areas. We truly see this endeavor as a way to make a difference in peoples' lives every day. Visit our website at www.ThriveSupportServices.com.
#SJ2024
