Top 39 Claims specialist Jobs in Santa Cruz Ca

Credit & Collections Specialist - Credit Union
Santa Cruz Community Credit Union —Santa Cruz, CA
- $27.59 - $33.23 an hour
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Paid training
- Paid holidays
Quick Apply
12h
Licensed Professional Clinical Counselor (LPCC) - Teletherapy
Amwell Medical Group —California
- $70 an hour
- Choose your own hours
- Remote
- Background check
- LMFT
- Licensed Clinical Social Worker
- Work from home
- Flexible schedule
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Billing Specialist
Santa Cruz Community Health —Santa Cruz, CA
- $32.36 - $40.85 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Arbitration Specialist
SubroClaims —Campbell, CA
- Part-time
- Microsoft Outlook
- Writing skills
- Basic math
- Health insurance
- Dental insurance
Community Based Program Specialist
Santa Clara Family Health Plan —San Jose, CA
- $76,346 - $114,519 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
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Safety Specialist
Ocean Mist Farms —Castroville, CA
- $70,304 - $78,802 a year
- Full-time
- Writing skills
- Mid-level
- Associate's degree
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Administrative Specialist (SHORT-TERM, TEMPORARY)
West Valley-Mission Community College District —Saratoga, CA
- $53.79 an hour
- Part-time
- Research
- Mid-level
- University
Insurance benefit and billing specialist
Broberg Physical Therapy —San Jose, CA
- From $25 an hour
- Full-time
- Hybrid work
- Customer service
- Medical office experience
- HIPAA
Quick Apply
2d
Licensed Professional Clinical Counselor
Grow Therapy —California
- $70 - $98 an hour
- Part-time
- Remote
- Mid-level
- Psychology
- In-person
- Continuing education credits
- Professional development assistance
7d
Licensed Professional Clinical Counselor (LPCC) - Remote
Talkspace —California
- $90 an hour
- Remote
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Continuing education credits
15h
Professional Liability Attorney
Distinct Recruitment —California
- $120,000 - $175,000 a year
- Full-time
- Remote
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Security Professional Flex Officer
Allied Universal —Santa Cruz, CA
- $30 an hour
- Part-time
- 18 years or older
- 5 years
- Military
- AD&D insurance
- Paid holidays
Quick Apply
Security Professional - Hospital Site- Flex
Allied Universal —San Jose, CA
- $21 - $26 an hour
- Part-time
- Acute care
- 18 years or older
- Current TB test
Quick Apply
Community Account Specialist
Essex Property Trust —San Jose, CA
- $26.92 - $31.25 an hour
- Weekends as needed
- Office
- High school diploma or GED
- Driver's License
- Paid parental leave
- Paid holidays
Quick Apply
Subject Matter Expert – Microsoft AI Agents: From Foundations to Applications
HURIX SYSTEMS PRIVATE LIMITED —United States
- Temporary
- Remote
- Azure
- 3 years
- Presentation skills
Quick Apply

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claims specialist jobs near santa cruz ca

Credit & Collections Specialist - Credit Union

Santa Cruz Community Credit Union -
Santa Cruz, CA

Quick Apply

Job Details

Full-time
$27.59 - $33.23 an hour
12 hours ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance
Paid sick time

Qualifications

Customer communication
Microsoft Excel
Loan collections
Writing skills
Basic math
Regulatory compliance
English
Documentation tools
Data interpretation
Productivity software
Auto loan debt collection accounts
Credit analysis
Title loans

Full Job Description

Company Profile:

Located on the beautiful California coast, Santa Cruz Community Credit Union (hereafter, SCCCU) is a community-development and low-income certified credit union, serving Santa Cruz, Monterey and San Benito Counties. Its mission focuses on economic justice and ensuring that all people, organizations and companies have access to the financial services and financial tools they need.

Job Summary:

Reporting to the Collections Manager, the Credit & Collections Specialist will preserve SCCCU’s assets by controlling delinquent accounts, collecting delinquent loan payments and/or recovering collateral, assisting other staff and disposing of repossessed collateral. Additionally, this position will process insurance claims related to death, disability, collateral protection and other insurance coverage SCCCU is able to access to offset loan losses, while ensuring a professional interface with members and credit union staff.

Responsibilities:

Be knowledgeable in accordance with SCCCU’s loan and collection policies and procedures, including consumer loans, mortgage loans, credit cards, commercial lending, insurances available on loans, regulation affecting loans and collections, compliance requirements, documentation, and processing methods;

Contact delinquent borrowers/co-borrowers by telephone, mail, or in person, to encourage prompt repayment of delinquent accounts; confer with borrowers/co-borrowers to determine reason for overdue payment, reviewing terms of loan, charge, or credit contract with member;

Initiate legal action when required; determine when collateral should be repossessed; obtain approval from Collections Manager to review, prior to taking further action; accurately complete all necessary steps of the repossession, redemption and sold autos at auction processes;

Work with all departments to ensure collection problems are resolved in a timely manner;

Obtain credit reports on delinquent borrowers/co-borrowers;

Maintain collection records for management and regulators; assists in pulling files and re-filing as needed for audits; create documentation and status tracking methods to ensure timely completion of outstanding items and tasks;

Review account when members inquire about Service Members Civil Relief, to determine if he/she qualifies; consult Collections Manager for approval of interest rate reduction;

Promote use of financial education/counseling and workshops offered by SCCCU;

Complete all reports assigned by Collections Manager and ensure work is organized and processes and reports are completed by deadlines;

Maintain working knowledge of SCCCU’s products and services, operations policies, procedures and regulations;

Actively participate in training, department and internal staff meetings and activities;

Complete all required annual regulatory and lending training;

Represent SCCCU at external events and various business development opportunities, as needed.

Skip trace accounts and conduct investigations to locate missing borrowers/co-borrowers and collateral; files skip claims if borrower has collateral protection insurance;

Assist with loan audit process, balance due letters, consumer loan denial letters, tracking and verifying mailing of denial letters, procedure writing and follows-up on missing items which create funding delays from indirect lending area;

Collect negative balances and returned items; refer to relevant authorities for prosecution, if necessary;

Send accounts to outside collection agencies, as directed by the Collections Manager;

Process, log and maintain individual bankruptcy accounts; recommend and ensure relevant options; send Adverse Action letter;

Work with Collections Manager on recoveries; including filing claims including all applicable options, such as life insurance, Credit Life & Disability, GAP and CPI claims; request refunds on mechanical and gap warranties purchased through dealer and/or CPI added to loan after liquidation of repossessed automobile;

Accept and monitor consumer credit counselling payments;

File proof of claim on deceased accounts;

Submit payments for posting;

Prepare delinquent loans, credit cards and negative share accounts for charge off;

Review payments on delinquent accounts, charged off accounts, credit counseling accounts, and loans being paid by the Chapter 13 Trustee; research member accounts for missing or misapplied payments and ensure necessary adjustments are completed;

Post information regarding financial status of borrower/co-borrower and status of collection efforts in electronic systems; updates E-Oscar when necessary; corrects any credit bureau reporting errors;

Other tasks include printing and reviewing delinquent notices, when applicable; distribute SOPHIA alerts; prepare various logs and summary reports including Repossession Report, Bankruptcy Log, Delinquency & Bankruptcy Statistics, and other reports as directed by management;

Perform other duties as assigned.

Qualifications

2 – 5 years of related collections experience;

Associate’s Degree in a business-related discipline, preferred, but not required;

Proficient computer and Microsoft Office software (particularly Excel and Word);

Must have broad knowledge of the principles, practices and laws governing financial institution services, preferably in a credit union;

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Ability to define problems, collect data, establish facts and draw valid conclusions;

Ability to read, analyze and interpret governmental regulations;

Ability to write reports, business correspondence and procedures;

Ability to effectively present information and respond to questions from members, staff and the public in English;

Bilingual proficiency, preferred;

Proficient oral, written communication and interpersonal skills;

Exceptional organizational, time management, attention to detail, accuracy, problem-solving, follow-through and customer service skills

Strong mathematical acumen;

Ability to work with minimal supervision and to strict deadlines;

Bilingual English/Spanish, preferred;

Must pass a background check and be fully bondable.

Working Hours:

Standard hours are 8:30AM – 5:15PM Monday – Friday; some evening hours may be required from time to time, as required and availability for Saturday work, in due course, as production requirements change.

Compensation:

$27.77 - $41.66 per hour DOE, for this non-exempt, full-time position (Grade 9).

Benefits:

Medical, dental, vision coverage for employee;

10 days of paid vacation in years 1 – 3 of employment on an accrued basis and rising incrementally thereafter;

40 hours of annual paid sick time on an accrued basis;

10 paid public holidays;

1 paid floater day;

401(K) with annual company match after 1 year of service.

Location:

Santa Cruz, CA – In Office Position

COMMITMENT TO DIVERSITYSanta Cruz Community Credit Union is committed to employing qualified staff who are dedicated to our members, and to recruiting and hiring persons from diverse backgrounds. Diversity means that we will foster a cultural awareness, promote mutual understanding and respect, and provide suitable role models for helping all members, including those that are underserved and unbanked.

Pay: $27.59 - $33.23 per hour

Benefits:

401(k) matching
Dental insurance
Employee discount
Health insurance
Paid sick time
Paid time off
Paid training
Vision insurance

Application Question(s):

How many years of credit & collections experience do you have within a credit union or bank?
What is your highest level of education?
Are you bilingual English / Spanish?
How many years of experience do you have with the MS Office suite, particularly Word and Excel?
Where do you live and is it within a reasonable commute to Santa Cruz?
The hourly pay rate range for this full-time, non-exempt position is $27.77 - $41.66 per hour. What are your hourly expectations in that regard?

Work Location: In person

Quick Apply

Refine Your Search

claims specialist jobs in santa cruz ca

Credit & Collections Specialist - Credit Union

Licensed Professional Clinical Counselor (LPCC) - Teletherapy

Billing Specialist

Arbitration Specialist

Community Based Program Specialist

Safety Specialist

Administrative Specialist (SHORT-TERM, TEMPORARY)

Insurance benefit and billing specialist

Licensed Professional Clinical Counselor

Licensed Professional Clinical Counselor (LPCC) - Remote

Professional Liability Attorney

Security Professional Flex Officer

Security Professional - Hospital Site- Flex

Community Account Specialist

Subject Matter Expert – Microsoft AI Agents: From Foundations to Applications

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