Top 61 Front desk manager Jobs in Santa Cruz Ca

Front Office Supervisor
La Bahia Hotel and Spa —Santa Cruz, CA
- $30.75 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Mentoring
- Paid jury duty
- Health savings account
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Guest Relations Manager
La Bahia Hotel and Spa —Santa Cruz, CA
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Conflict management
- Free parking
- Paid jury duty
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Front Desk Agent
La Bahia Hotel and Spa —Santa Cruz, CA
- $24.73 an hour
- Part-time
- English
- Mid-level
- Accounting
- Paid jury duty
- Health savings account
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Front Desk Manager
Crescendo Dance Academy —Capitola, CA
- $18 - $20 an hour
- Part-time
- In-person
- 1 year
- Communication skills
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3d
Front Desk Receptionist
Aptos Chiropractic Center —Aptos, CA
- $20 - $24 an hour
- Part-time
- In-person
- Entry level
- Health insurance
- 401(k)
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12d
Assistant General Manager
APTOS HOTEL MANAGEMENT LLC —Aptos, CA
- $80,000 - $95,000 a year
- Mid-level
- Hotel
- Driver's License
- Health insurance
- Dental insurance
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Front Office Supervisor
La Bahia Resort and Spa —Santa Cruz, CA
- Weekends as needed
- Inventory management
- Mid-level
- Mentoring
Quick Apply
Front Desk Agent - Fairfield Inn & Suites, Santa Cruz
LOTUS MANAGEMENT INC —Santa Cruz, CA
- Part-time
- Mid-level
- 3 years
- Hotel
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Front Desk Agent - Fairfield Inn & Suites, Santa Cruz
SANTA CRUZ MISSION STREET HOTEL LP —Santa Cruz, CA
- Part-time
- Mid-level
- 3 years
- Hotel
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Guest Services Agent
Hyatt Place Santa Cruz —Santa Cruz, CA
- $17.00 - $17.50 an hour
- Weekends as needed
- Bar
- 18 years or older
- Computer literacy
- Employee discount
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Front Desk Agent - Courtyard by Marriott, Santa Cruz
Courtyard by Marriott, Santa Cruz —Santa Cruz, CA
- Hotel
- High school diploma or GED
- Entry level
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Guest Relations Manager
La Bahia Resort and Spa —Santa Cruz, CA
- Full-time
- Mid-level
- Continuous improvement
- Conflict management
Quick Apply
Front Desk Agent
La Bahia Resort and Spa —Santa Cruz, CA
- Weekends as needed
- Mid-level
- Accounting
- Communication skills
Quick Apply
Program Assistant- Transition Age Youth
ENCOMPASS COMMUNITY SERVICES —Santa Cruz, CA
- $22 - $24 an hour
- Part-time
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
Front Desk Agent, Chaminade Resort and Spa
Pyramid Hotel Group —Santa Cruz, CA
- $20 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- 401(k) matching
Guest Service Associate
European Wax Center —Capitola, CA
- $16.50 - $20.00 an hour
- Overtime
- High school diploma or GED
- Cleaning
- In-person
- Paid training
- Health insurance
Quick Apply
Front Desk Agent
Seascape Beach Resort —Aptos, CA
- $18 - $20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Assistant Studio Manager
Power4 Pilates —Los Gatos, CA
- $52,000 - $63,000 a year
- Full-time
- Google Workspace
- Customer service
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
12d
Studio Manager
Power4 Pilates —Los Gatos, CA
- $63,000 - $75,000 a year
- Full-time
- Google Workspace
- Customer service
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
12d
Front Desk Agent - Four Points by Sheraton, Scotts Valley
SCOTTS VALLEY HOTEL LP —Scotts Valley, CA
- Part-time
- 3 years
- Hotel
- High school diploma or GED
Quick Apply

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front desk manager jobs near santa cruz ca

Front Office Supervisor

La Bahia Hotel and Spa -
Santa Cruz, CA

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Job Details

Full-time
$30.75 an hour

Benefits

Paid jury duty
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Food provided
Retirement plan

Qualifications

Customer communication
Staff supervision
Resort experience
Inventory management
Team leadership
Team development
Problem-solving
Office management

Full Job Description

ABOUT US:

Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit.

SUMMARY:

The Front Office Supervisor is a professional with strong leadership skills and an eye for detail. This role is responsible for ensuring every guest interaction is impeccable from arrival to departure. The Front Office Supervisor will lead a team of dedicated front desk agents, ensuring a seamless check-in/check-out process, anticipating guest needs, and resolving any concerns with grace and efficiency. By deliver impeccable service, the Front Desk Supervisor will uphold La Bahia Hotel & Spa’s service standards (inspired by Forbes) while elevating our beachfront property.

DUTIES/RESPONSIBILITY:

Supervise the front desk team to ensure flawless guest interactions, from arrival to departure.
Handle guest check-ins and check-outs efficiently, ensuring a personalized and memorable experience.
Resolve guest complaints promptly and professionally, escalating when necessary.
Maintain in-depth knowledge of room types, rates, hotel facilities, and local attractions.
Ensure VIP guests receive special attention, including room allocations and personalized amenities.
Monitor and manage room availability, reservations, and special requests.
Train, mentor, and motivate front desk agents to uphold luxury service standards.
Conduct daily briefings and ensure staff are informed about VIP arrivals, special events, and operational updates.
Assist with scheduling front desk shifts and managing staffing levels to meet demand.
Provide ongoing coaching and performance feedback to team members.
Oversee cash handling, billing, and credit policies in compliance with hotel procedures.
Prepare daily reports on occupancy, revenue, and guest feedback.
Assist in inventory management of front desk supplies and guest amenities.
Collaborate with housekeeping and maintenance to ensure room readiness and resolve any issues.
Ensure all front desk operations adhere to the hotel’s luxury brand standards.
Maintain confidentiality and security of guest information.
Uphold health, safety, and hygiene regulations.
Perform all other duties that may be assigned as needed by your manager.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

QUALIFICATIONS:

(2/3) years or more minimum experience in Front Desk supervisory role in a luxury hotel and/or resort.
Endurance to stand for long periods and walk moderate distances.
Proficiency in property management systems preferred (Microsoft Office, Opera, Alice, etc.)
Ability to work independently and as part of a team.
Excellent communication skills and customer service skills.
Capability to lift, push, and pull a moderate amount of weight (Up to 30lbs).
Flexible to work in different shifts, including evenings, weekends, and holidays.
Highly organized with the ability to multitask in a fast-paced environment.

This role offers a dynamic work environment where your contributions directly impact the guest experience. If you are dedicated to personalized service, guest satisfaction, and enjoy working in a high-end atmosphere, we invite you to join our Front Office team at La Bahia Hotel.

Job Type: Full-time

Pay: $30.75 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Food provided
Health insurance
Health savings account
Life insurance
Paid jury duty
Paid time off
Parental leave
Retirement plan
Vision insurance

Work Location: In person

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Refine Your Search

front desk manager jobs in santa cruz ca

Front Office Supervisor

Guest Relations Manager

Front Desk Agent

Front Desk Manager

Front Desk Receptionist

Assistant General Manager

Front Office Supervisor

Front Desk Agent - Fairfield Inn & Suites, Santa Cruz

Front Desk Agent - Fairfield Inn & Suites, Santa Cruz

Guest Services Agent

Front Desk Agent - Courtyard by Marriott, Santa Cruz

Guest Relations Manager

Front Desk Agent

Program Assistant- Transition Age Youth

Front Desk Agent, Chaminade Resort and Spa

Guest Service Associate

Front Desk Agent

Assistant Studio Manager

Studio Manager

Front Desk Agent - Four Points by Sheraton, Scotts Valley

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