Top 4 Clerical associate Jobs in Santa Fe, Nm

Associate Tax and Revenue Rep (TRD # 2095)
State of New Mexico —Santa Fe, NM
- $18.69 - $28.04 an hour
- Full-time
- Research
- Mid-level
- Office
9d
Associate Tax and Revenue Representative (TRD # 2015+)
State of New Mexico —Santa Fe, NM
- $18.69 - $28.04 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
11d
Sales Associate/ Front Desk Receptionist
StretchLab Santa Fe —Santa Fe, NM
- $20 - $22 an hour
- Part-time
- Computer literacy
- English
- Ability to sit for extended periods
Quick Apply
Practice Support Associate - West Advisor Group
Thrivent —Santa Fe, NM
- Contract
- Microsoft Excel
- Research
- Administrative experience
Quick Apply

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clerical associate jobs near santa fe, nm

Associate Tax and Revenue Rep (TRD # 2095)

State of New Mexico -
Santa Fe, NM

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Job Details

Full-time
$18.69 - $28.04 an hour
9 days ago

Qualifications

High school diploma or GED

Full Job Description

Posting Details

Interviews are anticipated to be conducted within one week of closing date.

Please attach certificates/diplomas if applicable.

Applicant use of Artificial Intelligence tools is prohibited during interviews.
Why does the job exist?

The primary function of the position is to assist the constituents of New Mexico and surrounding States by answering phone calls and providing the best customer service possible. Constituents call into the Motor Vehicle Division Call Center for assistance in researching citations as well as to make payments for citations, we also run AAMVA inquires for driver licenses and further research AAMVA holds, process and renew registrations, review payments made for drivers and vehicles, review emission suspensions and insurance suspensions. Performance shall be measured based on criteria that is job and outcome related with a minimum of 80 transactions a day completed based on volume, complexity, and system capabilities. This position is expected to deliver quality work, collaboration with the Motor Vehicle Division (MVD) management, co-workers and the public in delivering quality transactions with proficiency and a sense of urgency.
How does it get done?

This position will be responsible for the following duties:

Answer phones from the public and private entities
Process driver's license, citation payments, registering vehicle and trailers, to include numerous other types of transactions
May perform Vehicle Identification Number (VIN) inspections
Performance shall be measured on criteria that is job and outcome related with a minimum of 75+ transactions per day completed based on volume, complexity, and system capabilities
Assist customers in all motor vehicle related transactions

All staff members are expected to uphold excellence in customer service as Motor Vehicle offices are most often the citizen's first experience with state government in New Mexico. That stated, the motor vehicle agent's responsibility goes beyond customer service duties. Our call center agents are trained on complex transactions regarding issuance of federally compliant credentials, ownership documents on titles, reinstatement and suspension of credentials, and issuances of medical denials and concerns to name the most common transactions. This requires understanding, interpretation, and implementation of federal law, state statutes and administrative code. Each transaction processed by our MVD agents require extensive understanding of the parameters that allow to get the credential needed so that they can skillfully relay the information back to our customers.
This position will be expected to deliver quality work, collaboration with the Motor Vehicle Division (MVD) management, co workers and the public in delivering quality transactions with proficiency and a sense of urgency.
The position serves the general public and Taxation and Revenue employees.
Who are the customers?

The position serves the general public and Taxation and Revenue employees.
Ideal Candidate

The position serves the general public and Taxation and Revenue employees.
Minimum Qualification

High school diploma or equivalent and six (6) months of general office, clerical, and/or administrative experience. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) months may substitute for the required experience.
Employment Requirements

High school diploma or equivalent and two (2) years of general office, clerical, and/or administrative experience or an Associate¿s degree in any field.
Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and telephone usage with extended periods of sitting. Some standing, bending and reaching may be required. Must be able to lift 25 lbs. Some travel may be required.
Supplemental Information

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Agency Contact Information: Jamie Lopez, (505) 372-8309 Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

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clerical associate jobs in santa fe, nm

Associate Tax and Revenue Rep (TRD # 2095)

Associate Tax and Revenue Representative (TRD # 2015+)

Sales Associate/ Front Desk Receptionist

Practice Support Associate - West Advisor Group

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