Top 2 Hotel general manager Jobs in Santa Fe, Nm

Assistant General Manager
Hotel Flora —Santa Fe, NM
- Full-time
- Sales
- Inventory management
- Computer literacy
- Flexible schedule
GENERAL MANAGER
Hyatt Place- Santa Fe NM —Santa Fe, NM
- $75,000 - $85,000 a year
- Full-time
- Sales
- 3 years
- Hotel
Quick Apply

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Assistant General Manager

Hotel Flora -
Santa Fe, NM

Apply Now

Job Details

Full-time

Benefits

Flexible schedule

Qualifications

Computer operation
Computer skills
Hotel operations budget management
Organizational budget management

Full Job Description

DESCRIPTION

The Assistant Hotel Manager is directly responsible for the successful operation and administration of the Front Office, Guest Services, and Housekeeping departments. The Assistant Hotel Manager is responsible for the overall guest experience and financial accuracy of the Hotel to include supervision, training, coaching, motivation, and policy implementation. The Assistant Hotel Manager must ensure an awareness of all departments throughout the Hotel; ensuring a consistent focus on providing an exceptional experience to every guest while maximizing department profitability at the same time. The Assistant Hotel Manager must ensure that all Hotel operations are carried out professionally. The Assistant Hotel Manager should participate in community events and represent the hotel in a positive manner. The Assistant Hotel Manager will help the Hotel Manager achieve desired outcomes by planning, implementing, and controlling effective strategies that drive results and through the creation, development and maintenance of a competent, motivated, and empowered hotel staff.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

PRIMARY RESPONSIBILITIES

Work collaboratively with managers and supervisors to continually enhance and advance the hotels goals and operations
Establish consistent operating procedures and ensure they are consistently followed
Motivate the staff and establish a productive, positive and safe work environment
Responsible for the appropriate scheduling of hotel staff to ensure guest needs
Participate in Hotel revenue management and sales strategies to include daily business review
Ensure the operations staff, supervisors and management are properly trained to standards
Conduct daily stand-up meetings with management/staff to ensure employees are informed
Ensure that cleanliness and condition of rooms and public areas meets designated hotel standards and the appropriate inspections are carried out on a consistent basis
Ensure that an accurate inventory is completed for housekeeping and front office amenities and supplies, standard guest room items, and linen
Work with the engineering team to ensure that all guest rooms are in good working order and are part of an effective preventative maintenance program
Keep abreast of the competition, local events, and hospitality trends
Maintain a flexible schedule that can work any shift and assist with staff coverage in the instance of call-offs
Assist in the development of the annual marketing plan & budget by developing strategies to increase occupancy and revenue
Ensure that all employees consistently comply with all Fire Department Safety codes and OSHA guidelines

GUEST SERVICE & SATISFACTION

Responsible for Guest Service scores, review the scores with the staff, site areas for improvement, and create incentives for hotel staff
Handle guest feedback and special requests, resolve any guest issue, and respond to guest reviews
Demonstrate a commitment to servicing the guest and takes initiative to speak to all guests
Show personal control by maintaining a positive attitude, and staying calm and patient in all situations

JOB REQUIREMENTS

College degree and three years of related experience in hotel operations
Strong verbal and written communication skills
Significant attention to detail
Strong understanding of hotel profitability and budget process
Computer skills required experience with Hotel information systems preferred

Brand: Hotel Flora
Address: 400 Market Street Santa Fe, NM - 87501
Property Description: Hotel Flora
Property Number: 7298

Apply Now

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hotel general manager jobs in santa fe, nm

Assistant General Manager

GENERAL MANAGER

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