Top 22 Credit union Jobs in Santa Fe Nm

Dispute Specialist
State Employees Credit Union —Santa Fe, NM
- $20.00 - $23.53 an hour
- Full-time
- Mid-level
- Office
- Associate's degree
- Commuter assistance
- Paid holidays
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Member Service Representative
GUADALUPE CREDIT UNION —Santa Fe, NM
- From $21 an hour
- Full-time
- Office
- Financial services
- In-person
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3d
Financial Consultant
Nusenda Credit Union —Santa Fe, NM
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Tuition reimbursement
Call Center Representative (Santa Fe)
State Employees Credit Union —Santa Fe, NM
- $21 an hour
- Full-time
- High school diploma or GED
- Typing
- In-person
- Commuter assistance
- Paid holidays
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E-Services Specialist I
State Employees Credit Union —Santa Fe, NM
- $20.00 - $23.53 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Commuter assistance
- Paid holidays
Quick Apply
Physical Security Specialist
State Employees Credit Union —Santa Fe, NM
- $24.03 - $30.04 an hour
- Full-time
- Mid-level
- Office
- Communication skills
- Commuter assistance
- Paid holidays
Quick Apply
Member Service Concierge
State Employees Credit Union —Santa Fe, NM
- From $19 an hour
- Full-time
- Office
- High school diploma or GED
- Typing
- Commuter assistance
- Paid holidays
Quick Apply
Bilingual Branch Manager
GUADALUPE CREDIT UNION —Santa Fe, NM
- From $71,244 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
Quick Apply
Assistant Branch Manager St. Michaels Branch
State Employees Credit Union —Santa Fe, NM
- $56,222.40 - $70,262.40 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Commuter assistance
- Paid holidays
Quick Apply
Teller St. Michaels Branch
State Employees Credit Union —Santa Fe, NM
- From $18 an hour
- Full-time
- 18 years or older
- Office
- High school diploma or GED
- Commuter assistance
- Paid holidays
Quick Apply
Collections Assistant Manager
State Employees Credit Union —Santa Fe, NM
- $56,222.40 - $70,262.40 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Commuter assistance
- Paid holidays
Quick Apply
Marketing Data Specialist II
State Employees Credit Union —Santa Fe, NM
- $27.02 - $33.77 an hour
- Full-time
- Azure
- Marketing
- Mid-level
- Commuter assistance
- Paid holidays
Quick Apply
BSA Manager
State Employees Credit Union —Santa Fe, NM
- $80,288.00 - $100,339.20 a year
- Weekends as needed
- Office
- Finance
- Continuous improvement
- Commuter assistance
- Paid holidays
Quick Apply
Indirect Loan Officer I
State Employees Credit Union —Santa Fe, NM
- $56,222.40 - $70,262.40 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
SECURITY OFFICER
SANDIA AREA FEDERAL CREDIT UNION —Santa Fe, NM
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Personal Service Representative- St. Michael's Branch
State Employees Credit Union —Santa Fe, NM
- From $20 an hour
- Full-time
- Office
- High school diploma or GED
- Travel
- Commuter assistance
- Paid holidays
Quick Apply
1d
Branch Experience Consultant - Espanola, NM
Del Norte Credit Union —Espanola, NM
- $19.80 - $27.60 an hour
- Full-time
- Spanish
- High school
- Writing skills
- Paid holidays
- Disability insurance
Title Processor - Espanola/ Santa Fe, NM
Del Norte Credit Union —Espanola, NM
- $17.81 - $22.27 an hour
- Extended hours
- Spanish
- Office
- Windows
- Paid holidays
- Disability insurance
14d
Senior Vice President (SVP) Information Technology - Santa Fe, NM
Del Norte Credit Union —Santa Fe, NM
- $147,374.50 - $184,218.12 a year
- Weekends as needed
- Spanish
- Computer Science
- System design
- Paid holidays
- Disability insurance
Consumer Loan Operations Specialist (Hybrid) - Espanola or Santa Fe, NM
Del Norte Credit Union —Espanola, NM
- $19.80 - $24.75 an hour
- Extended hours
- Spanish
- Mid-level
- Office
- Paid holidays
- Disability insurance

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credit union jobs near santa fe nm

Dispute Specialist

State Employees Credit Union -
Santa Fe, NM

Quick Apply

Job Details

Full-time
$20.00 - $23.53 an hour

Benefits

Commuter assistance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

Confidential information handling
Safety protocol adherence
Incident Escalation
Financial fraud investigation
Consumer dispute resolution
Productivity software
Escalation handling

Full Job Description

POSITION TITLE: Dispute Specialist

REPORTS TO: FraudSecurity Manager

SUPERVISES: N/A

JOB STATUS: Non-Exempt

JOB GRADE: 8: $20.00 to $23.53 Targeted Hourly Rate

JOB SUMMARY:

The Dispute Specialist is responsible for processing and resolving debit and credit card disputes in accordance with regulatory requirements, card network rules, and internal procedures. This role manages disputes from intake through resolution, including provisional credits, documentation review, recoveries, and member communication while ensuring timely and accurate handling of dispute cases. Supports State ECU's broader Financial Crimes, fraud prevention, and loss mitigation efforts through collaboration, escalation, and information sharing.

All employees of State Employees Credit Union are proactive, result driven, and fully committed to the Credit Union's mission and vision. They strive to achieve the highest standards of excellence and consistently exceed the expectations established by Credit Union Management.

Duties/Responsibilities:

Process debit and credit card disputes from initiation through resolution.
Review dispute claims, supporting documentation, and transaction history.
Process provisional credits and chargebacks in accordance with regulatory requirements.
Maintain compliance with Reg E and card network dispute timelines.
Communicate with Members and staff regarding dispute status and required documentation.
Coordinate recoveries and adjustments as applicable.
Maintain accurate dispute records and documentation.
Identify suspicious trends or activity and escalate potential fraud concerns.
Assist with dispute reporting, operational metrics, and quality review activities.
Collaborate with Operations, branches, and fraud investigators as needed.
Perform other duties as assigned.

Required SkillsQualifications:

Must Have:
Strong attention to detail and documentation accuracy.
Strong organizational and time management skills.
Effective verbal and written communication skills.
Strong Member service and problem-solving abilities.
Ability to manage multiple cases and deadlines simultaneously.
Ability to identify suspicious activity and escalate concerns appropriately.
Proficiency with Microsoft Office, core systems, and dispute processing platforms.
Ability to maintain confidentiality and professionalism when handling sensitive Member information.

2. Nice to Have:

Working knowledge of Reg E and card network dispute requirements.
Chargeback processing experience.
Fraud awareness and escalation knowledge.
Banking operations knowledge.
Understanding of card network rules and recoveries.
Job Related Travel as required.

EducationExperience:

Education or experience equivalent to an Associates degree, in addition to 1 year of banking, disputes, operations, or related experience.
Relevant dispute or fraud certifications preferred but not required.

General Requirements:

Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to:

Work in a safety conscientious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
Adhere to policy on Drug Free Workplace.
Comply with company policies and procedures and local, state and federal regulations.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Some standing, walking, kneeling, stooping, bending and lifting.
Must be able to lift to fifteen (15) pounds at times.
Must be able to access and navigate credit union facilities.

State Employees Credit Union offers a highly competitive benefits package

Applications must be received by Human Resources

State Employees Credit Union of New Mexico is an Equal Opportunity Employer

Equal Opportunity Employer, including disabled and veterans.

Quick Apply

Refine Your Search

credit union jobs in santa fe nm

Dispute Specialist

Member Service Representative

Financial Consultant

Call Center Representative (Santa Fe)

E-Services Specialist I

Physical Security Specialist

Member Service Concierge

Bilingual Branch Manager

Assistant Branch Manager St. Michaels Branch

Teller St. Michaels Branch

Collections Assistant Manager

Marketing Data Specialist II

BSA Manager

Indirect Loan Officer I

SECURITY OFFICER

Personal Service Representative- St. Michael's Branch

Branch Experience Consultant - Espanola, NM

Title Processor - Espanola/ Santa Fe, NM

Senior Vice President (SVP) Information Technology - Santa Fe, NM

Consumer Loan Operations Specialist (Hybrid) - Espanola or Santa Fe, NM

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