Top 28 Front office manager Jobs in Santa Fe Nm

Hotel Front Office Manager
Hilton Santa Fe Historic Plaza —Santa Fe, NM
- Weekends as needed
- Hospitality
- Customer service
- Mid-level
- Free parking
- Paid jury duty
Quick Apply
9d
Front Office Manager - Hilton Santa Fe
Remington Lodging & Hospitality —Santa Fe, NM
- Overtime
- Mid-level
- Hotel
- Recruiting
Quick Apply
19h
Assistant Front Office Manager
Bishop's Lodge —Santa Fe, NM
- Full-time
- Mid-level
- Residential
- Supervising experience
Quick Apply
12d
Customer Service Representative
The Dufresne Spencer Group, LLC —Santa Fe, NM
- Weekends as needed
- 18 years or older
- Administrative experience
- High school diploma or GED
- Disability insurance
- Health insurance
Front Office Manager - Hilton Santa Fe
Remington Hospitality —Santa Fe, NM
- Overtime
- Mid-level
- Hotel
- Leadership
20h
Operations Manager
PDS Health —Santa Fe, NM
- $26.50 - $37.00 an hour
- Full-time
- Dental office
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Guest Services Agent (Santa Fe)
Ojo Spa Resorts —Santa Fe, NM
- Part-time
- CPR Certification
- Computer literacy
- Microsoft Office
- Paid training
- Health insurance
Quick Apply
Office Services Assistant
THE SANTA FE OPERA —Santa Fe, NM
- $18 - $20 an hour
- Part-time
- Microsoft Excel
- High school
- Word processing
- Paid holidays
- Employee assistance program
Reservations Agent (Santa Fe)
Ojo Spa Resorts —Santa Fe, NM
- Weekends as needed
- Ability to climb stairs
- High school diploma or GED
- Presentation skills
- Paid training
- Health insurance
Quick Apply
14d
Assistant Operations Manager
Hero Practice Services —Santa Fe, NM
- $56,000 - $62,000 a year
- Weekends as needed
- Microsoft Word
- Dental office
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Front Office Agent
Rosewood Hotel Group —Santa Fe, NM
- $17.50 - $18.50 an hour
- Full-time
- Sanitation
- Hotel
- High school diploma or GED
Client Concierge
BELL ROAD MEDICAL MANAGEMENT NM INC —Santa Fe, NM
- High school diploma or GED
- Ability to sit for extended periods
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
2d
Customer Service Representative
Verdes Cannabis —Santa Fe, NM
- From $18 an hour
- Part-time
- Office
- Ability to lift 50 pounds
- Math
- Paid time off
- Employee assistance program
Quick Apply
Store Manager
Ross Stores —Santa Fe, NM
- Weekends as needed
- 5 years
- Merchandising
- English
El Rey Court | Front Desk Supervisor
Schulte Companies —Santa Fe, NM
- $22 an hour
- Weekends as needed
- Background check
- Writing skills
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply
6d
FRONT DESK ASSOCIATE
Courtyard by Marriott- Santa Fe —Santa Fe, NM
- $16.50 - $18.50 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick Apply
Assistant Store Manager
Lucchese —Santa Fe, NM
- Weekends as needed
- Merchandising
- Mid-level
- 3 years
Quick Apply
Patient Service Representative I
La Familia Medical Center —Santa Fe, NM
- Spanish
- CPR Certification
- Hospital
- Health savings account
- Paid holidays
Quick Apply
Patient Service Representative
ALLERGY PARTNERS —Los Alamos, NM
- Email
- Bilingual
- Word processing
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
Clinic Receptionist
El Centro Family Health —Espanola, NM
- Weekends as needed
- Spanish
- Microsoft Outlook
- Basic math
- Paid holidays
- Health insurance
Quick Apply

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Hotel Front Office Manager

Hilton Santa Fe Historic Plaza
Santa Fe, NM

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Free parking
Paid jury duty
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance

Qualifications

Hospitality
Customer service
Managing hospitality teams
High school diploma or GED
Front desk
Guest services
Hotel experience
Hotel management

Full Job Description

Front Office Manager

A well-established, full-service hotel is seeking an experienced Front Office Manager to lead its front desk and guest services operations. The ideal candidate is a hands-on hospitality professional who can develop a strong team, maintain high service standards, and effectively manage a fast-paced operation.

The hotel’s identity will be shared with qualified candidates during the interview process.

What You Will Be Doing

Oversee daily front office and guest services operations.
Recruit, train, schedule, coach, and supervise front office employees.
Maintain appropriate staffing and labor levels based on occupancy and business demand.
Support the front desk team during peak arrival and departure periods.
Anticipate guest needs and ensure guests receive prompt, courteous, and professional service.
Investigate and resolve guest concerns using sound judgment and effective service recovery.
Monitor guest feedback and implement improvements to increase guest satisfaction.
Ensure accurate completion of check-ins, checkouts, room assignments, deposits, adjustments, payments, and other front office transactions.
Review daily reports, room status, special requests, VIP arrivals, billing concerns, and shift documentation.
Communicate effectively with Housekeeping, Engineering, Sales, Revenue Management, Security, and Food and Beverage.
Ensure room moves, early departures, out-of-order rooms, and room-status changes are accurately communicated.
Maintain proper cash-handling, credit-card, key-control, guest-privacy, and safety procedures.
Control departmental labor, overtime, scheduling, supplies, and other expenses.
Participate in the manager-on-duty rotation and respond to operational needs when required.
Ensure compliance with hotel policies, service standards, and applicable laws.

What We Are Looking For

Full-service hotel front desk leadership experience is required. Candidates must have experience as a Front Office Manager or in a comparable manager-level position, or at least two years of experience as a Front Desk Supervisor. This requirement is non-negotiable.
Strong leadership, coaching, scheduling, and team-development skills.
Experience handling guest complaints and complex service-recovery situations.
Working knowledge of hotel property-management systems and front office procedures.
Ability to analyze occupancy, staffing, productivity, and guest-service information.
Strong written and verbal communication skills.
High work ethic, self-initiative, discretion, and independent judgment.
Ability to remain organized and complete assignments despite frequent interruptions.
Availability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
Ability to protect confidential guest and employee information.
A genuine commitment to teamwork and creating excellent guest experiences.
High school diploma or equivalent required; a degree in hospitality, business, or a related field is preferred.

Benefits

Eligible full-time employees receive a competitive benefits package that may include medical, dental and vision insurance, life insurance, paid time off, and a 401(k) retirement plan.

We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Free parking
Health insurance
Life insurance
Paid jury duty
Paid time off
Parental leave
Professional development assistance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

front office manager jobs in santa fe nm

Hotel Front Office Manager

Front Office Manager - Hilton Santa Fe

Assistant Front Office Manager

Customer Service Representative

Front Office Manager - Hilton Santa Fe

Operations Manager

Guest Services Agent (Santa Fe)

Office Services Assistant

Reservations Agent (Santa Fe)

Assistant Operations Manager

Front Office Agent

Client Concierge

Customer Service Representative

Store Manager

El Rey Court | Front Desk Supervisor

FRONT DESK ASSOCIATE

Assistant Store Manager

Patient Service Representative I

Patient Service Representative

Clinic Receptionist

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