Top 23 Guest service agent Jobs in Santa Fe Nm

Guest Services Agent (Santa Fe)
Ojo Spa Resorts —Santa Fe, NM
- Part-time
- CPR Certification
- Computer literacy
- Microsoft Office
- Paid training
- Health insurance
Quick Apply
Front Desk Associate - Hampton Inn & Suites #30806 - Los Alamos, NM
Denco Family —Los Alamos, NM
- From $15 an hour
- Part-time
- Spanish
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d
Guest Service Agent
MEA —Lamy, NM
- From $20 an hour
- Full-time
- Conflict management
- In-person
- Communication skills
- Free parking
- Health savings account
Quick Apply
Front Desk Agent
Inn on the Alameda —Santa Fe, NM
- From $18 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
9d
Hotel Guest Service Agent (Full Time)
ElSendero Inn, Ascend Collection by Choice Hotels —Santa Fe, NM
- $35,360 - $37,440 a year
- Full-time
- Bilingual
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick Apply
4d
Guest Service Agent
Drury Hotels Company LLC —Santa Fe, NM
- Up to $3,200 a year
- Urgently hiring
- English
- Hotel
- Cleaning
- Health insurance
- Dental insurance
Guest Service Agent
Hersha Hospitality Management, LP —Santa Fe, NM
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
6d
Guest Service Agent
Residence Inn by Marriott Santa Fe —Santa Fe, NM
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
6d
Front Office Agent
Rosewood Hotel Group —Santa Fe, NM
- $17.50 - $18.50 an hour
- Full-time
- Sanitation
- Hotel
- High school diploma or GED
Afternoon Front Desk Agent ( 3pm-11pm)
MC OSLO SFQ LLC —Santa Fe, NM
- $18 an hour
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
Quick Apply
Reservations Agent (Santa Fe)
Ojo Spa Resorts —Santa Fe, NM
- Weekends as needed
- Ability to climb stairs
- High school diploma or GED
- Presentation skills
- Paid training
- Health insurance
Quick Apply
Guest Service Agent- Driver
Residence Inn by Marriott Santa Fe —Santa Fe, NM
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
3d
Guest Service Agent- Driver
Hersha Hospitality Management, LP —Santa Fe, NM
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
3d
Front Desk Agent
Concept Hotels LLC —Santa Fe, NM
- $16.50 an hour
- Nights as needed
- Hotel
- High school diploma or GED
- Team management
Quick Apply
10d
Front Office Manager - Hilton Santa Fe
Remington Lodging & Hospitality —Santa Fe, NM
- Overtime
- Mid-level
- Hotel
- Recruiting
Quick Apply
Front Office Manager - Hilton Santa Fe
Remington Hospitality —Santa Fe, NM
- Overtime
- Mid-level
- Hotel
- Leadership
Service BDC - Toyota of Santa Fe
Sonic Automotive —Santa Fe, NM
- $17.50 - $21.00 an hour
- Full-time
- Dealership
- Pass drug screening
- Driver's License
- Health savings account
- Health insurance
Quick Apply
2d
Guest Service Agent (Hotel)
Santa Clara Development Corporation —Espanola, NM
- Weekends as needed
- Sanitation
- Hotel
- Ability to lift 50 pounds
Quick Apply
Guest Service Supervisor
Santa Clara Development Corporation —Espanola, NM
- Weekends as needed
- Sanitation
- English
- Mid-level
Quick Apply
HOTEL FRONT DESK AGENT
Ohkay Casino-Hotel —San Juan Pueblo, NM
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply

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Guest Services Agent (Santa Fe)

Ojo Spa Resorts -
Santa Fe, NM

Quick Apply

Job Details

Part-time

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Food provided
Paid sick time

Qualifications

Processing cash transactions
Microsoft Office
High school diploma or GED
Receptionist experience within hospitality industry

Full Job Description

Description:

Are you ready to take your career to the next level in a serene oasis? Look no further! Ojo Santa Fe Spa Resort, located in the picturesque Santa Fe, New Mexico, is seeking Guest Services Agent to join our diverse and inclusive team.

Why choose Ojo Santa Fe Spa Resort? We're not just your average resort. Our luxurious and tranquil retreat offers a range of accommodations, including spacious rooms, suites, and casitas. Our resort is renowned for its spring-fed waters, known for their respite and healing properties, providing a unique wellness experience for our guests.

What sets us apart?

We are dedicated to gracious hospitality, learning, and teamwork. Our commitment is to creating exceptional experiences for both our guests and our employees. We offer competitive compensation and cultivate a supportive, positive work environment where everyone can thrive.

Our culture is rooted in authenticity, diversity, excellence, gratitude, happiness, integrity, mindfulness, respect, and teamwork. Join us in our mission of providing genuinely gracious hospitality while stewarding and sharing sacred springs.

It's our dedication to quality, innovation, and teamwork. We provide competitive compensation and foster a positive work environment.

POSITION DESCRIPTION

Ojo Santa Fe Resort & Spa in Santa Fe, NM is looking for positive, professional, and energetic Guest Services Agents to join it's front desk team!

A Guest Service Agent handles the daily front desk operations of the resort, ensuring the highest standards of service and the best possible experience for our guests, with prompt and courteous attention to their needs. The successful applicant will be responsible for welcoming and registering incoming guests, scheduling desired services, inputting/accessing computer data, providing any needed assistance and information and ensuring departing guests leave well-pleased with their stay. Must have front desk experience in the hospitality industry and be available to work a flexible schedule including days, nights, weekends and holidays.

Embrace the opportunity to contribute to a workplace that cherishes authenticity, diversity, excellence, gratitude, happiness, integrity, mindfulness, respect, and teamwork.

Join us in fulfilling our mission of providing genuinely gracious hospitality while stewarding and sharing sacred springs.

This job summary is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by their supervisor or management.

RESPONSIBILITIES:

Handles daily front desk operations, ensuring the highest standards of service.
Welcomes incoming guests to the resort.
Registers guests in an efficient and friendly manner, with a smile.
Is prompt and courteous, paying great attention to detail.
Resolves guest issues in an empowered manner.
Maintains a calm, positive presence when confronted with difficult situations.
Communicates with other departments to resolve guest issues.
Uses various communication tools: guest texting app, radio, telephone.
Answers incoming phone calls in a prompt and friendly manner.
Uses systems at the front desk to process all data: V1, Agilysys.
Follows all operational policies (SOPs), including safety and security protocols.
Handles cash in accordance with all applicable procedures.
Supports other team members and departments as needed.
Maintains complete knowledge of all resort features and services.
Maintains a consistent presence at the front desk.
Checks guests out in a friendly and courteous manner, with a smile.
Welcomes guests back.

This summary of job functions is not meant to be all-inclusive. The employee may be asked to perform other reasonable duties as assigned by their supervisor or manager.

Requirements:

QUALIFICATIONS/REQUIREMENTS:

Experience in a hospitality setting preferred.
High school diploma (or equivalent); hospitality degree or certificate a plus.
Computer skills, experience and aptitude to include MS Office software. Knowledge of property management systems a plus.
Reliability, punctuality and professional communication skills are critical.
Ability to work under pressure with a high level of patience and customer service.
Accurate cash handling skills required.
CPR and first aid certification a plus; willing to be trained in same.
Ability to work evenings, weekends, weekdays, and holidays required.
Ability to walk or stand and move about the resort (both indoors and outdoors) for eight or more hours per day, sit, reach, lift, bend, kneel, stoop, climb stairs, push and pull items weighing up to 40 pounds.
The position requires manual dexterity; auditory and visual skills; the ability to follow written and oral instructions and procedures; and the ability to speak and communicate in a professional manner.

If you require a reasonable accommodation during the application process or to perform the essential functions of this position, please contact the Human Resources Department.

Ojo Spa Resorts is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ojo Spa Resorts Discounts and Perks:

Ojo Santa Fe Spa Resort and Ojo Caliente Mineral Springs Resort and Spa:

Mission based company with values you can trust
Medical, Dental, Vision, generous 401k (with employer match) after applicable waiting periods
Employee Assistance Program (EAP)
Paid Sick Time
Paid Time Off
Ongoing training to build critical skills for current and future roles
Numerous Growth & Developmental Opportunities
Competitive Compensation
Discounted Employee Lunch
Free Lunch/Dinner on Thanksgiving & Christmas
Employee Appreciation Lunches
Above and Beyond Awards - Ojo Bucks
Soak in the Springs for FREE (Monday - Thursday). Free to employee and one guest (over age 13)
40% off Spa Treatments (includes private pools and private Ojitos)
40% off at the Restaurants
20% off at the Gift Shops
Discounted Lodging Rate
Hiking Trails

Ojo Santa Fe: Gym, Puppy Patch, Chicken Chat

Ojo Caliente: Yoga Workshops (if space available)

Ojo Santa Fe Spa Resort is conveniently located near several vibrant cities and towns, making it easily accessible for candidates like you. Check out the distances below and see how close we are to some popular destinations:

Only 34 miles away from Bernalillo, NM.
Rio Rancho, NM, is located only 43 miles away from our resort.
Placitas, NM, is conveniently located just 39 miles away.
Corrales, NM, is a short 42-mile drive from Ojo Santa Fe.
Albuquerque, NM, is just 51 miles away.
Espanola is 38 miles away.
Los Alamos is 46 miles away.

Make Ojo Spa Resorts your next career destination!

To learn more about Ojo Spa Resorts, please visit: ojosparesorts.com

Quick Apply

Refine Your Search

guest service agent jobs in santa fe nm

Guest Services Agent (Santa Fe)

Front Desk Associate - Hampton Inn & Suites #30806 - Los Alamos, NM

Guest Service Agent

Front Desk Agent

Hotel Guest Service Agent (Full Time)

Guest Service Agent

Guest Service Agent

Guest Service Agent

Front Office Agent

Afternoon Front Desk Agent ( 3pm-11pm)

Reservations Agent (Santa Fe)

Guest Service Agent- Driver

Guest Service Agent- Driver

Front Desk Agent

Front Office Manager - Hilton Santa Fe

Front Office Manager - Hilton Santa Fe

Service BDC - Toyota of Santa Fe

Guest Service Agent (Hotel)

Guest Service Supervisor

HOTEL FRONT DESK AGENT

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