Top 109 Customer success manager Jobs in Santa Fe Springs, Ca

Customer Success Manager
Privy —Los Angeles, CA
- $80,000 - $100,000 a year
- Full-time
- Remote
- Mid-level
- 1 year
- Communication skills
- Paid parental leave
- Dental insurance
Quick Apply
3d
Customer Success Manager
Whatnot —Los Angeles, CA
- $113,000 - $155,000 a year
- Full-time
- Hybrid work
- Mid-level
- Paid parental leave
- Health insurance
Customer Success Manager
Whip Networks, Inc. —Santa Monica, CA
- $150,000 - $185,000 a year
- Hybrid work
- 5 years
- Analysis skills
- Senior level
- Health insurance
- 401(k)
Quick Apply
Enterprise Customer Success Manager
Kaizen Stackup —Los Angeles, CA
- $110,000 - $150,000 a year
- Full-time
- Marketing
- 5 years
- Mid-level
Quick Apply
Customer Success Manager
Cargomatic —Los Angeles, CA
- $80,000 - $125,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Trivium —Los Angeles, CA
- $42,000 - $90,000 a year
- Full-time
- Remote
- Sales
- English
- Mid-level
- Flexible schedule
Quick Apply
Customer Success Manager
Cruva —Los Angeles, CA
- $70,000 - $100,000 a year
- Full-time
- Remote
- English
- Mid-level
- Leadership
Quick Apply
Sr. Manager, Customer Success
Samsara —Los Angeles, CA
- $142,800 - $229,500 a year
- Bachelor's degree
- Travel
- Recruiting
- Health insurance
- Parental leave
12d
Director, Customer Success
Relo Metrics (a Division of GumGum) —Los Angeles, CA
- $131,000 - $156,000 a year
- Hybrid work
- Marketing
- Office
- Bachelor's degree
- 401(k) matching
Quick Apply
Customer Success Manager
Flip —Marina del Rey, CA
- $80,000 - $110,000 a year
- Call employer
- HIPAA
- Mid-level
- Office
Quick Apply
Customer Success Manager
Circadia Health —Los Angeles, CA
- $120,000 - $180,000 a year
- Full-time
- Up to 50% travel
- Travel
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Client Success Manager I
Rently —Los Angeles, CA
- $85,000 - $90,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Disability insurance
- Health insurance
Senior Customer Success Manager, Enterprise - West
Chainguard —Los Angeles, CA
- Up to $160,000 a year
- Remote
- Azure
- 5 years
- AWS
- Paid parental leave
- Health insurance
Quick Apply
Remote-Customer Success Lead
Alignment Healthcare USA, LLC —Orange, CA
- $44,790 - $67,185 a year
- Online Application
- Remote
- Spanish
- HIPAA
- English
Quick Apply
1d
Starlink Customer Success Account Manager (Fixed-Site)
SpaceX —Hawthorne, CA
- $115,000 - $150,000 a year
- Extended hours
- 3 years
- High school diploma or GED
- Business development
- Paid parental leave
- Employee stock purchase plan
Senior Customer Success Manager
Karbon —Los Angeles, CA
- $90,000 - $115,000 a year
- Remote
- 7 years
- Travel
- Senior level
- Paid parental leave
- Disability insurance
Quick Apply
Outside Account Manager
DoorDash USA —Los Angeles, CA
- $71,440 - $120,000 a year
- Analysis skills
- Mentoring
- Military encouraged
- Paid parental leave
- Parental leave
Quick Apply
Customer Success Manager
Samsung —Los Angeles, CA
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
Senior Customer Success Manager
Global Payment Holding Company —Los Angeles, CA
- Full-time
- Bachelor's degree
- Senior level
Quick Apply
22h
Senior Customer Success Manager (Scale Business)
Saviynt —El Segundo, CA
- $165,000 - $195,000 a year
- Full-time
- Remote
- Computer Science
- 11+ years
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply

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Customer Success Manager

Privy -
Los Angeles, CA

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year
3 days ago

Benefits

Paid parental leave
Unlimited paid time off
Dental insurance
Parental leave
Vision insurance

Qualifications

Customer communication

Full Job Description

Customer Success at Privy is about helping ecommerce brands unlock growth. We partner with thousands of merchants to maximize the value they get from email, SMS, and onsite experiences through thoughtful strategy, technical expertise, and strong relationships. We're looking for someone who's excited to solve problems, build trust, and make a measurable impact on our customers' success every day.

As a member of our Customer Success team, you'll own a portfolio of merchants and partner with them throughout their journey. You'll help customers adopt our platform, solve technical and strategic challenges, and uncover opportunities to drive long-term success.

This role is designed for someone who loves solving problems, building relationships, and learning quickly. You'll work alongside experienced Customer Success Managers while gradually taking ownership of your own book of business and becoming a trusted advisor to the brands you support.

We believe the best Customer Success Managers are curious, proactive, and genuinely invested in helping merchants grow. They build trust, solve meaningful problems, and continuously look for ways to improve both the customer experience and how our team operates.

What You'll Do

Own a portfolio of customer accounts and become their trusted advisor.
Build strong relationships by understanding each customer's business, goals, and success metrics.
Guide merchants through onboarding, adoption, and long-term success with Privy.
Deliver strategic recommendations across email, SMS, and forms that help customers grow.
Review customer performance and proactively identify opportunities to improve engagement, conversions, and retention.
Use customer data and product usage insights to identify opportunities, measure success, and prioritize outreach.
Monitor customer health and identify risks before they become churn.
Investigate customer questions and partner with Support, Product, Engineering, and Sales to drive successful outcomes.
Support renewal conversations and identify expansion opportunities that align with customer goals.
Educate customers on product best practices and new feature releases.
Capture customer feedback and advocate for improvements that make Privy even better.
Contribute to documentation, playbooks, and internal processes that help our Customer Success organization scale.

AI at Privy

AI is part of how we work.

We use AI every day to prepare for customer meetings, summarize calls, analyze customer health, draft customer communications, create documentation, identify trends, automate repetitive work, and accelerate learning.

We're looking for someone who's excited to learn, experiment, and thoughtfully incorporate AI into their daily workflow. You don't need to be an expert, but you should be curious about how emerging technology can make both you and our customers more successful.

Why Join Privy

Customer Success is one of the most impactful teams at Privy.

You'll work directly with fast-growing ecommerce brands, influence how customers experience our products, and partner closely with teams across the company to shape our roadmap and improve the customer journey.

You'll receive hands-on coaching, meaningful ownership from day one, and the opportunity to help shape the future of Customer Success at Privy as our team continues to grow.

If you're excited about helping customers succeed, solving interesting problems, and learning every day, we'd love to meet you.

What We Value

We're looking for people who:

Put customers first.
Take ownership instead of waiting for direction.
Stay curious and continuously learn.
Communicate with empathy and clarity.
Embrace technology, including AI, to work smarter.
Leave our customers, teammates, and our company better than you found them.

Requirements

1-3 years of experience in Customer Success, Account Management, Technical Support, Implementation, Consulting, or another customer-facing role.
Excellent written and verbal communication skills.
Strong problem-solving skills with a curiosity to understand the "why" behind customer challenges.
Comfortable learning technical products and explaining them in a simple, approachable way.
Organized and able to manage multiple priorities in a fast-paced environment.
Customer-first mindset with a passion for helping businesses succeed.
Self-motivated, collaborative, and eager to continuously learn and improve.

Benefits

High autonomy with no career ceilings.
Challenging and interesting work.
Amazing colleagues.
Competitive salary and equity.
Work remotely.
Covered health, dental, and vision insurance.
Regular team events and off-sites.
Unlimited PTO and generous paid parental leave.

Quick Apply

Refine Your Search

customer success manager jobs in santa fe springs, ca

Customer Success Manager

Customer Success Manager

Customer Success Manager

Enterprise Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager

Sr. Manager, Customer Success

Director, Customer Success

Customer Success Manager

Customer Success Manager

Client Success Manager I

Senior Customer Success Manager, Enterprise - West

Remote-Customer Success Lead

Starlink Customer Success Account Manager (Fixed-Site)

Senior Customer Success Manager

Outside Account Manager

Customer Success Manager

Senior Customer Success Manager

Senior Customer Success Manager (Scale Business)

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