Top 3079 Guest experience leader Jobs in Santa Monica, Ca

Guest Services Agent
FAIRMONT —Santa Monica, CA
- $32.20 an hour
- Weekends as needed
- Ability to walk for extended periods
- Ability to stand for extended periods
- Communication skills
Quick Apply
Guest Services: Registration and Event Staff
MIA Productions —Los Angeles, CA
- $400 a day
- Contract
- In-person
- Entry level
Quick Apply
13d
Venue Services Assistant
City of Santa Monica —Santa Monica, CA
- $60,732 - $74,976 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- English
- Paid holidays
- Health insurance
Receptionist
Brookdale Senior Living Inc. —Santa Monica, CA
- $17.81 - $20.45 an hour
- Part-time
- Military encouraged
- Entry level
- Health savings account
- Paid holidays
Quick Apply
Host
Sage Hospitality —Santa Monica, CA
- From $25 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
- AD&D insurance
- Health insurance
Guest Services Manager
Love.Life —El Segundo, CA
- $70,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Room Houseperson
Hyatt Centric Delfina —Santa Monica, CA
- $26.72 - $33.40 an hour
- Sanitation
- Maintenance
- High school diploma or GED
Security Associate / Customer Service Greeter
Crossroads Trading Co. Inc. —Santa Monica, CA
- $19 - $23 an hour
- Weekends only
- US work authorization
- Cleaning
- 1 year
- Commuter assistance
- Health insurance
Quick Apply
4d
Front End - Cashier
Bristol Farms —Santa Monica, CA
- $18 - $20 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Guest Coordinator
Ulta Beauty, Inc. —Santa Monica, CA
- $18.47 - $25.00 an hour
- Part-time
- High school diploma or GED
- Fair chance
- Computer skills
- Dental insurance
- Paid time off
4d
Reservations Manager
FAIRMONT —Santa Monica, CA
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- Leadership
Quick Apply
Studio Floor Artist and Guest Experience Coordinator
Splatter Studio LA —Santa Monica, CA
- $18 an hour
- Part-time
- Serving
- Sales
- Social media management
- Flexible schedule
Quick Apply
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3338)
Target —Santa Monica, CA
- From $19.75 an hour
- Choose your own hours
- Merchandising
- Maintenance
- Fair chance
- Flexible schedule
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3344)
Target —Santa Monica, CA
- From $19.75 an hour
- Choose your own hours
- Merchandising
- Maintenance
- Fair chance
- Flexible schedule
Barista
Blue Bottle Coffee —Venice, CA
- $20 an hour
- Weekends as needed
- Serving
- 18 years or older
- Ability to walk for extended periods
- Commuter assistance
- Health insurance
Quick Apply
Meeting & Events Setup Tech in Santa Monica CA
CBRE —Santa Monica, CA
- $24.04 - $27.88 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid parental leave
- Health savings account
9d
Lead Cashier
Ulta Beauty, Inc. —Santa Monica, CA
- $17.50 - $25.50 an hour
- Part-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Dental insurance
- Paid time off
4d
Venue Ticket Taker/ Usher
Live Nation —West Hollywood, CA
- $20.25 - $25.00 an hour
- Part-time
- Experience working with individuals with disabilities
- High school diploma or GED
- Fair chance
Public Area Attendant
Viceroy Santa Monica —Santa Monica, CA
- $26.54 - $33.17 an hour
- Sanitation
- Office
- High school diploma or GED
Guest Service Agent - Conrad Los Angeles
Hilton —Los Angeles, CA
- $27.96 an hour
- Full-time
- Computer literacy
- Hotel
- Accounting
- Employee stock purchase plan
- Health insurance
9d

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guest experience leader jobs near santa monica, ca

Guest Services Agent

FAIRMONT -
Santa Monica, CA

Quick Apply

Job Details

Full-time
$32.20 an hour

Qualifications

Communication skills
Entry level
Time management

Full Job Description

Company Description

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade - famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Career development opportunities with national and international promotion opportunities. The sky is your limit
Pay Rate: $32.20 USD Gross per hour

Job Description

Provide warm, professional, and engaging service consistent with Fairmont luxury standards.
Serve as a knowledgeable resource for hotel services, amenities, local attractions, dining, transportation, and special events
Respond to guest inquiries, requests, and concerns promptly and effectively, ensuring complete resolution and follow-up
Build positive relationships with guests by anticipating needs and creating personalized experiences
Coordinate with Housekeeping, Engineering, Food & Beverage, Security, and other departments to ensure flawless guest experiences.
Accurately document guest requests, preferences, and service recovery efforts.
Handle challenging situations with professionalism, discretion, and sound judgment.
Maintain a thorough knowledge of hotel policies, procedures, promotions, and services.
Support operational excellence by adhering to all safety, security, and service standards.
Contribute to the achievement of departmental service goals, guest satisfaction scores, and hotel performance objectives
Uphold the highest levels of integrity, confidentiality, professionalism, and guest care.

Qualifications

Minimum one (1) year of customer service, hospitality, luxury retail, or hotel experience preferred.
Previous experience in a luxury hotel, guest relations, front office, concierge, or hospitality environment is an asset.
Exceptional verbal and written communication skills.
Strong interpersonal skills with the ability to build rapport with diverse guests and colleagues.
Excellent organizational and time-management capabilities with strong attention to detail.
Ability to prioritize multiple tasks while maintaining composure in a fast-paced environment.
Proven problem-solving skills and the ability to make sound decisions independently.
Proficiency in Microsoft Office applications; experience with hotel property management systems is preferred.
Flexible schedule availability, including evenings, weekends, holidays, and special events.
Fluency in additional languages is a plus.

Physical Requirements

Ability to stand and walk for extended periods, up to eight (8) hours per shift.
Ability to frequently lift, carry, push, or pull up to 30 pounds and occasionally up to 50 pounds.
Ability to work efficiently in a fast-paced environment with continuous movement and guest interaction.
Ability to reach, bend, stoop, and perform repetitive motions as required by operational needs.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

#LI-YC1

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Refine Your Search

guest experience leader jobs in santa monica, ca

Guest Services Agent

Guest Services: Registration and Event Staff

Venue Services Assistant

Receptionist

Host

Guest Services Manager

Room Houseperson

Security Associate / Customer Service Greeter

Front End - Cashier

Guest Coordinator

Reservations Manager

Studio Floor Artist and Guest Experience Coordinator

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3338)

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3344)

Barista

Meeting & Events Setup Tech in Santa Monica CA

Lead Cashier

Venue Ticket Taker/ Usher

Public Area Attendant

Guest Service Agent - Conrad Los Angeles

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