MISSION, VISION, AND VALUES
Our mission is to provide quality, comprehensive healthcare and supportive services to our community. Our vision is “Improving the Health and Well-Being of Our Community.” Our core values are Integrity, Compassion, and Excellence. Employees are expected to demonstrate a strong commitment to the mission, policies, goals, and philosophy of Harbor Community Health Centers.
JOB SUMMARY
The Lab Technician/Phlebotomist is responsible for performing blood draws and specimen collection with accuracy and efficiency, while ensuring patient safety, comfort, and adherence to clinical and regulatory standards.
ESSENTIAL DUTIES & RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
-
Perform venipuncture and capillary blood collection following established protocols
-
Verify patient identity using two identifiers and ensure accurate labeling of specimens
-
Prepare patients for procedures, explain processes, and provide reassurance as needed
-
Process, handle, store, and transport specimens in accordance with safety and regulatory standards
-
Maintain accurate and timely documentation in the electronic medical record (EMR) system
-
Maintain laboratory equipment, perform routine quality control, and report malfunctions
-
Follow infection control, Universal Precautions, and OSHA safety guidelines
-
Collaborate with providers and care team members to coordinate patient care
-
Monitor inventory and notify appropriate staff of supply needs
-
Respond to patient inquiries and support lab-related communication workflows
-
Maintain patient confidentiality in compliance with HIPAA regulations
-
Perform other duties as assigned
QUALIFICATIONS
Required Education, Experience, and/or Training:
-
High School Diploma or equivalent required; additional relevant experience may be considered in lieu of a degree
-
Minimum one (1) year of experience in a medical setting
-
California CPT I or CPT II license
-
Current BLS certification
-
Knowledge of medical terminology
-
Experience with EMR systems
Preferred:
-
Experience in outpatient/primary care setting
-
Bilingual English/Spanish
-
Experience with eClinicalWorks
Travel required or Special Conditions:
- May be required to travel between clinic sites; must have reliable transportation if applicable
- Subject to a criminal background check prior to employment;
- Must possess and maintain a valid California Driver's License if travel between clinic sites is required.
- Must have and maintain state required automobile insurance coverage; and
- Must successfully complete pre-employment physical and TB screening requirements and maintain any required clearances in accordance with HarborCHC policy.
EXPECTATIONS
-
Adheres to all HarborCHC policies and procedures.
-
Demonstrates HarborCHC’s core values of Integrity, Compassion, and Excellence at all times.
-
Maintains a strong commitment to the mission, policies, goals, and philosophy of HarborCHC.
-
Maintains a positive and respectful attitude in all work-related interactions.
-
Communicates regularly with their immediate supervisor regarding departmental and organizational matters.
-
Reports to work consistently and prepared to perform the duties of the position.
-
Meets productivity standards and performs duties as workload requires.
-
Maintains strict confidentiality of all data and information.
-
Demonstrates integrity and accountability in all duties and responsibilities.
-
Performs all job functions in a professional and courteous manner, including responding to phone calls and emails in a timely manner.
PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust.
HOURS OF OPERATIONS
HarborCHC is open Monday-Thursday 7:00am-7:00pm, Friday 8:00 am-5:00pm, and Saturday 8:00am-5:00pm.
HR PROCEDURAL REQUIREMENTS
-
Must be legally authorized to work in the United States
-
Must successfully complete post-offer background screening and verification requirements
-
This job description is not intended to be all-inclusive; additional duties may be assigned
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
HarborCHC does not discriminate in employment opportunities or practices on the basis of race; religion; color; sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions); sexual orientation; national origin; ancestry; physical or mental disability; medical condition; genetic information/characteristics; marital status/registered domestic partner status; age; sexual orientation; reproductive health decision-making; military or veteran status; use of cannabis off the job and away from the workplace; and any other basis protected by federal, state or local law or ordinance or regulation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. This policy applies whether the individual has or is perceived to have any of the characteristics protected by law or is associated with a person who has or is perceived to have any of the characteristics protected by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
DISCLAIMER
The above statements define this position as it currently exists and are intended to describe the general responsibilities and requirements for this job. They are not to be considered as an exhaustive statement of duties, responsibilities, or requirements and do not limit the assignment of additional duties at the discretion of the supervisor. HarborCHC is an at-will employer.
In addition, HarborCHC may change your duties, compensation or hours, or transfer, reassign, promote, demote, suspend, or otherwise change the terms and conditions of your employment (other than the at-will relationship), with or without cause or prior notice.
