Top 3084 Patient experience manager Jobs in Santa Monica, Ca

Director of Patient Care Services
SMSR —Santa Monica, CA
- $150,000 - $300,000 a year
- Full-time
- RN License
- Critical & Intensive Care
- In-person
- Health insurance
- Dental insurance
Quick Apply
9d
Acute Care Hospital Manager of Patient Experience
Clinical Management Consultants —Beverly Hills, CA
- $103,080 - $125,000 a year
- Full-time
- Acute care
- Hospital
- Organizational skills
- Health insurance
- Tuition reimbursement
Program Manager, Ambulatory Patient Experience
Torrance Memorial Physician Network —Torrance, CA
- $38 - $61 an hour
- Full-time
- Oracle
- Clinic
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
[CA] Social Worker – Geriatric Care Manager (Remote)
Hera —California
- $30 - $60 an hour
- Full-time
- Remote
- Licensed Clinical Social Worker
- Mid-level
- Case management
- Flexible schedule
Quick Apply
Care Manager/Care Navigator
Master•Care Inc —Los Angeles, CA
- $30 - $33 an hour
- Marketing
- Customer service
- Mid-level
- Health insurance
- Dental insurance
14d
Patient Experience Manager Exempt
Hollywood Presbyterian —Los Angeles, CA
- $95,000 - $128,000 a year
- Full-time
- Microsoft Outlook
- Hospital
- 5 years
Quick Apply
Patient Transport Logistics Manager
UCLA Health —Los Angeles, CA
- $86,400 - $184,800 a year
- 5 years
- Analysis skills
- Recruiting
Sr. Product Manager - Provider Experience (Remote)
Rula —Los Angeles, CA
- $180,000 - $221,000 a year
- Full-time
- Remote
- 5 years
- Analysis skills
- Product management
- Paid parental leave
- Health savings account
Employee Assistance Program Manager
Children's Hospital Los Angeles —Los Angeles, CA
- $100,630.40 - $134,160.00 a year
- Full-time
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Employee assistance program
Senior Manager of Patient Access Services
UCLA Health —Santa Monica, CA
- $80,700 - $168,500 a year
- Spanish
- Hospital
- HIPAA
Program Manager - Integrated Credentialing - Full Time 8 Hour Days (Exempt) (Non-Union)
USC —Los Angeles, CA
- $99,507 - $164,559 a year
- 8 hour shift
- Microsoft Outlook
- 3 years
- Master's degree
Authorizations Manager – Oncology
UCLA Health —Santa Monica, CA
- $70,900 - $145,200 a year
- Microsoft Outlook
- Mid-level
- Organizational skills
Donor Engagement - Program Manager
Providence —Santa Monica, CA
- $44.35 - $68.86 an hour
- 8 hour shift
- Hybrid work
- Hospital
- 3 years
- Bachelor's degree
- Paid parental leave
- Paid holidays
Billing Support Operations Manager (Remote)
Rula —Los Angeles, CA
- $99,000 - $114,950 a year
- Full-time
- Remote
- 5 years
- Experience equivalent to degree accepted
- Senior level
- Paid parental leave
- Health savings account
Practice Manager- Primary & Immediate Care, Woodland Hills
UCLA Health —Woodland Hills, CA
- $86,400 - $184,800 a year
- Writing skills
- Mid-level
- Communication skills
Customer Success Manager
Flip —Marina del Rey, CA
- $80,000 - $110,000 a year
- Call employer
- HIPAA
- Mid-level
- Office
Quick Apply
Associate Manager - Healthcare Parking Operations - Providence St. John’s Health Center
Towne —Santa Monica, CA
- $78,000 - $95,000 a year
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Paid holidays
Quick Apply
2d
PARKING OPS ENFORCEMENT SUPV 1
The Regents of the University of California on behalf of their Los Angeles Campus —Los Angeles, CA
- $65,800 - $130,800 a year
- Full-time
- Background check
- Mid-level
- University
Manager of Organizational Development and Employee Engagement
Martin Luther King, Jr. Community Hospital —Los Angeles, CA
- $105,308.84 - $163,228.71 a year
- Online Application
- Customer service
- Master's degree
- Bachelor's degree
Senior Project Manager
UCLA Health —Los Angeles, CA
- $100,170 - $218,715 a year
- Writing skills
- Analysis skills
- Bachelor's degree

I want to receive the latest job alert for patient experience manager in santa monica, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient experience manager jobs near santa monica, ca

Credentialing Manager jobs in Los Angeles, CA

Patient Experience Manager jobs in Beverly Hills, CA

Program Manager jobs in Los Angeles, CA

Patient Experience Manager jobs in Los Angeles, CA

Senior Project Manager jobs in Los Angeles, CA

Geriatric Care Manager jobs in California

Transport Manager jobs in Los Angeles, CA

Operations Manager jobs in Santa Monica, CA

Billing Manager jobs in Los Angeles, CA

Care Navigator jobs in Los Angeles, CA

Engagement Manager jobs in Los Angeles, CA

Senior Product Manager jobs in Los Angeles, CA

Parking Enforcement Officer jobs in Los Angeles, CA

Office Manager jobs in Rhode Island

Credentialing Manager jobs in San Antonio, TX

Case Manager jobs in Sheboygan, WI

Credentialing Specialist jobs in Maryland

Credentialing Manager jobs in Minneapolis Saint Paul, MN

Credentialing Manager jobs in Alaska

Territory Manager jobs in Raleigh, NC

Director of Patient Care Services

SMSR
Santa Monica, CA

Quick Apply

Job Details

Full-time
$150,000 - $300,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
Paid time off

Qualifications

PACU experience
Customer communication
Customer relationship building
RN License
Charge experience
Critical care experience
Business management
Patient treatment
Patient personal care assistance

Full Job Description

Job Overview

The Aurelia is a private, ultra-premium 18-bed post-surgical recovery facility about to open in Santa Monica. The facility will be caring for a discerning, privacy-sensitive clientele recovering primarily from high-end luxury elective procedures. We are seeking a Director of Patient Care Services to lead our clinical enterprise.

The Director of Patient Care Services will carry full P&L and supervisory authority over the clinical operation, lead the nursing team, and own customer and surgeon relationships.

Compensation

Base salary of $150,000 plus a performance bonus of up to $300,000 based on personal performance metrics and tied to business performance. This is a founding leadership role with full P&L and supervisory authority over the clinical operation — compensation is designed to scale with the business you help build.

Responsibilities and Requirements

Patient Care Services – Must have clinical expertise required to oversee the patients post-surgical recovery experience.
Surgeon Relationships. Candidate must be able to maintain relationships with surgeons of the highest caliber. This requires maintaining excellent organization and communication with surgeon’s offices so surgeons are confident in our ability to care for their patients and comfortable with our working relationship.
Business Development – The candidate will also be an essential part of business development. New surgeons considering referring patients will primarily look at the DPCS as a representation of the business and patients seeking our website will also consider the trustworthiness and experience of our DPCS as a key factor in their choice of recovery facility.
Executive Management – The candidate will have PnL responsibility and ultimate responsibility or the administration and management of the clinical enterprise.

What We're Looking For

Active California RN and/or NP license - required. Nurse Practitioners are also encouraged to apply.
Aftercare Experience – strongly preferred – At least 5 years of experience hands on with patients recovering from surgery strongly preferred. Strong candidates from an ICU or PACU post-surgical background qualify.
Proven nursing leadership – strongly preferred. Experience as a charge nurse, supervisor, Director of Nursing, clinical manager, or equivalent leadership role.
High-end plastic surgery, concierge care, and luxury beauty and wellness experience — strongly preferred. Experience working with high-end plastic surgeons and with high net worth, discerning clientele.
Exceptional interpersonal and relationship skills - required. Candidate must have the interpersonal skills, professionalism, and discretion necessary to maintain the high-end luxury experience expected of our high net-worth clientele as well as to impress and maintain relationships with referring surgeons of the highest caliber.
Physical capability for hands-on care. This is an active, patient-facing role, as a boutique size facility the DPCS will always be involved in hands-on nursing care in order to remain connected to the patient experience and maintain quality control. Candidate must be able to stay on their feet for extended periods and assist directly with patient mobility, transfers, and care.
Entrepreneurial, invested, and high-ownership. Candidate must have the energy and desire to to build something and own the outcome. As an initial hire the candidate must invest in and believe in the venture.

Pre-Opening Phase and Scaling

Candidate should note that before opening their primary role will be working directly alongside the founder to build the operation to prepare for opening. The facility is complete, permits to open are on the schedule, and initial surgeon referral relationships are established. However, candidate will need to assist in standing up the nursing program — policies, workflows, staffing, training, medication systems, compliance, safety, and infection control — and helping build the clinical operation toward full licensure as the business grows. Candidate will also need to support founder in establishing other aspects of the venture as necessary.

After opening, candidate will be delivering much of the hands-on patient care themselves and as the operation scales, the role will shift to more management and leadership but ultimately retaining enough patient facing contact to remain plugged into the business operation.

Location

On-site, in person. Santa Monica, CA.

Pay: $150,000.00 - $300,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

patient experience manager jobs in santa monica, ca

Director of Patient Care Services

Acute Care Hospital Manager of Patient Experience

Program Manager, Ambulatory Patient Experience

[CA] Social Worker – Geriatric Care Manager (Remote)

Care Manager/Care Navigator

Patient Experience Manager Exempt

Patient Transport Logistics Manager

Sr. Product Manager - Provider Experience (Remote)

Employee Assistance Program Manager

Senior Manager of Patient Access Services

Program Manager - Integrated Credentialing - Full Time 8 Hour Days (Exempt) (Non-Union)

Authorizations Manager – Oncology

Donor Engagement - Program Manager

Billing Support Operations Manager (Remote)

Practice Manager- Primary & Immediate Care, Woodland Hills

Customer Success Manager

Associate Manager - Healthcare Parking Operations - Providence St. John’s Health Center

PARKING OPS ENFORCEMENT SUPV 1

Manager of Organizational Development and Employee Engagement

Senior Project Manager

I want to receive the latest job alert for patient experience manager in santa monica, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected