Senior Technical Trainer
SNI Companies —Los Angeles, CA
- $125,000 - $130,000 a year
- Hybrid work
- 5 years
- Bachelor's degree
- Continuous improvement
Quick Apply
3d
Desktop Support Technician - II
Sage Network Inc. —Van Nuys, CA
- $24 - $33 an hour
- Full-time
- Azure
- Ability to walk for extended periods
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Specialist, IT Support
John Paul Mitchell Systems —Santa Monica, CA
- $40.87 - $45.67 an hour
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
12d
Junior IT Support Technician (Hybrid)
We Solve Problems —Beverly Hills, CA
- $70,000 a year
- Full-time
- Hybrid work
- Windows
- Reliable transportation
- Communication skills
- Paid training
- Health insurance
Quick Apply
Help Desk Support Specialist (Remote - LA Based)
Green Dot Public Schools (CA) —Los Angeles, CA
- $29.81 - $37.86 an hour
- Weekends as needed
- Remote
- Background check
- Current TB test
- Analysis skills
- AD&D insurance
- Paid holidays
IT Support Coordinator (Contract Role)
Sony Interactive Entertainment —Los Angeles, CA
- $36 - $50 an hour
- Contract
- Computer literacy
- Mid-level
- Criminal background check
- Wellness program
- Health insurance
IT HELP DESK TECHNICIAN
Mendocino Farms —El Segundo, CA
- $50,000 - $68,000 a year
- Full-time
- Hospitality
- Computer science
- Computer Science
- Health insurance
- 401(k) matching
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IT Support Technician
SpaceX —Hawthorne, CA
- $29 - $45 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Driver's License
- Paid parental leave
- Employee stock purchase plan
Technical Support Specialist
Long Beach Community College District —Long Beach, CA
- $6,341.70 - $7,822.93 a month
- Online Application
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Operations & IT Specialist
The Flex Company —Venice, CA
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Paid parental leave
- Health insurance
IT Support Specialist (Contract Role)
Sony Interactive Entertainment —Los Angeles, CA
- $45.48 - $68.22 an hour
- Contract
- Inventory management
- Research
- Mid-level
- Dental insurance
- Vision insurance
IT User Support Specialist
Greenberg Traurig —Los Angeles, CA
- $39.90 - $44.71 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Health savings account
- Disability insurance
IT Support Technician
Wild Card Creative Group —Culver City, CA
- $80,000 a year
- Google Workspace
- Mid-level
- JavaScript
IT Support Specialist
California Science Center —Los Angeles, CA
- $26.44 - $31.25 an hour
- Email
- Computer Science
- Mid-level
- 1 year
6d
IT Service Desk Specialist
MidFirst Bank —Los Angeles, CA
- $28 - $37 an hour
- Microsoft Outlook
- Research
- Mid-level
IT Support Coordinator (Contract Role)
PlayStation Global —Los Angeles, CA
- $36 - $50 an hour
- Contract
- Computer literacy
- Mid-level
- Criminal background check
Quick Apply
DESKTOP TECHNICIAN II
Marvin Engineering Co. —Inglewood, CA
- $71,000 - $73,700 a year
- Online Application
- Microsoft Outlook
- English
- Mid-level
IT Support Specialist (Contract Role)
PlayStation Global —Los Angeles, CA
- $45.48 - $68.22 an hour
- Contract
- Inventory management
- Research
- Mid-level
Quick Apply
Service Desk Analyst
Financial Partners Credit Union —Downey, CA
- $30 - $42 an hour
- Research
- Mid-level
- Communication skills
Quick Apply
Technical Support Analyst
Pillsbury Winthrop Shaw Pittman LLP —Los Angeles, CA
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Windows
- Ability to lift 50 pounds

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Senior Technical Trainer

SNI Companies -
Los Angeles, CA

Quick Apply

Job Details

$125,000 - $130,000 a year
3 days ago

Qualifications

Customer inquiry handling

Full Job Description

Senior Technology Trainer

Location: Century City, Los Angeles
Work Arrangement: Hybrid 3 days onsite Tues-Thurs
Job Type: Direct hire
Compensation: $125,000-$130,000

Position Summary

The Senior Technology Trainer is responsible for developing, delivering, and evaluating technology training programs that support employees' effective use of business applications, productivity tools, and workplace technology solutions. This role utilizes instructor-led training, virtual learning, self-paced learning, and individualized coaching to enhance user proficiency, adoption, and productivity. The Senior Technology Trainer works independently and collaborates with stakeholders across the organization to identify training needs and implement learning strategies that support business objectives.

Essential Responsibilities

Assess user skill gaps and training requirements through feedback, performance metrics, and stakeholder input.
Design, develop, deliver, and evaluate technology training programs for employees at all levels.
Facilitate engaging instructor-led, virtual, and one-on-one training sessions.
Support onboarding initiatives by delivering technology training to new employees.
Develop and maintain training materials, including user guides, quick-reference documents, presentations, videos, eLearning modules, and communications.
Provide guidance and support to end users regarding software applications and technology tools.
Track, document, and resolve user inquiries through established support processes.
Maintain training schedules, course catalogs, and learning resources.
Manage training records, attendance, completion tracking, and learner progress within a Learning Management System (LMS).
Evaluate training effectiveness through feedback analysis, assessments, and performance metrics.
Prepare reports and recommendations related to training outcomes and continuous improvement initiatives.
Collaborate with technical and business teams to support software implementations, upgrades, and technology adoption efforts.
Participate in cross-functional projects that require training, change management, or user enablement support.
Provide mentorship and knowledge sharing to team members as appropriate.
Stay current on emerging technologies, learning methodologies, and industry best practices.

Qualifications

Bachelor's degree or equivalent combination of education and experience preferred.
Minimum of five (5) years of experience in technology training, learning and development, user enablement, or a related field.
Excellent verbal, written, and interpersonal communication skills.
Strong presentation and facilitation capabilities.
Excellent analytical, problem-solving, and organizational skills.
Advanced proficiency with Microsoft 365 applications and collaboration tools.
Experience developing eLearning content and multimedia training materials.
Experience administering or utilizing Learning Management Systems (LMS).
Familiarity with productivity software, collaboration platforms, and business applications.
Experience leveraging generative AI tools to enhance training content and learning experiences.
Ability to adapt quickly to evolving technologies and business priorities.
Ability to work independently and manage multiple projects simultaneously.
Strong customer service orientation and commitment to user success.
Flexibility to support occasional travel and varying work schedules as needed.

#SNIT

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technical support jobs in santa monica, ca

Senior Technical Trainer

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