Top 24 Brand & communications coordinator Jobs in Santa Rosa, Ca

Reservations Coordinator - FT Santa Rosa, CA
Foley Hospitality Group LLC —Santa Rosa, CA
- $20 an hour
- Full-time
- Hybrid work
- Inventory management
- Mid-level
- Hotel
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Resort Marketing Coordinator
Dawn Ranch Lodge —Guerneville, CA
- $25 - $32 an hour
- Part-time
- Mid-level
- Restaurant experience
- Communication skills
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22h
Marketing Coordinator
Straus Family Creamery —Petaluma, CA
- $70,304 - $78,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Marketing
- Inventory management
- Profit sharing
- Paid training
Quick Apply
2d
Event Coordinator
STAGS LEAP WINE CELLARS LLC —Napa, CA
- $30 - $34 an hour
- Weekends as needed
- Computer literacy
- Public speaking
- Mid-level
Quick Apply
Marketing Coordinator
SingleThread —Healdsburg, CA
- $70,000 - $75,000 a year
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
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In-House Marketing Coordinator
Travel + Leisure Co. —Windsor, CA
- $18.90 an hour
- Email
- Sales
- Customer service
- Computer literacy
- Wellness program
- Paid holidays
Quick Apply
2d
Healthcare Coordinator
PDS Health —Santa Rosa, CA
- $20.75 - $29.00 an hour
- Full-time
- Dental office
- Computer literacy
- Local
- Health insurance
- Dental insurance
Sales & Events Coordinator
Auberge du Soleil —Rutherford, CA
- $27.50 - $28.00 an hour
- Part-time
- Inventory management
- Word processing
- Mid-level
Quick Apply
10d
Wine Club Coordinator
Wilson Artisan Wineries —Healdsburg, CA
- $32 - $35 an hour
- Extended hours
- Clean driving record
- Ability to walk for extended periods
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Area Director of Marketing, Napa Collection
Silverado Resort —Napa, CA
- Marketing
- 8 years
- Bachelor's degree
Quick Apply
8d
Director of Marketing
Trefethen Family Vineyards —Napa, CA
- $145,000 - $160,000 a year
- Weekends as needed
- Marketing
- Inventory management
- 3 years
- Paid holidays
- Health insurance
Quick Apply
9d
Program Sales Manager
STS Global —Santa Rosa, CA
- Writing skills
- Public speaking
- Mid-level
Quick Apply
Operations Manager
MANIAR AND COMPANY LLC —Santa Rosa, CA
- $48,500 - $50,000 a year
- Full-time
- 5 years
- Office
- Supervising experience
Quick Apply
Tasting Room Manager
Distinguished Vineyards —Healdsburg, CA
- $95,000 - $105,000 a year
- Full-time
- Bar
- Microsoft Outlook
- 5 years
- Wellness program
- Health insurance
Resident Care Coordinator
FOUNTAINGROVE OPCO LLC —Santa Rosa, CA
- $28 - $29 an hour
- Full-time
- CPR Certification
- Vital signs
- Writing skills
Quick Apply
7d
Warehouse Coordinator / Purchasing and Inventory
Darey Brands —Sebastopol, CA
- $19.00 - $24.50 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Basic math
- Health insurance
- Dental insurance
Quick Apply
10d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Santa Rosa, CA
- $18.46 - $27.69 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Housekeeping Supervisor
Appellation Healdsburg —Healdsburg, CA
- $23.75 an hour
- Weekends as needed
- Spanish
- CPR Certification
- Microsoft Excel
Quick Apply
9d
Dental Assistant
PDS Health —Santa Rosa, CA
- $20.75 - $29.00 an hour
- Full-time
- Dental office
- Computer literacy
- Local
- Health insurance
- Dental insurance
Engineering Coordinator
Solage —Calistoga, CA
- $26 - $28 an hour
- Full-time
- Spanish
- Research
- Office
Quick Apply

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brand & communications coordinator jobs near santa rosa, ca

Reservations Coordinator - FT Santa Rosa, CA

Foley Hospitality Group LLC
Santa Rosa, CA

Quick Apply

Job Details

Full-time
$20 an hour

Qualifications

Stakeholder relationship building

Full Job Description

Position Summary

The Reservations Coordinator plays a critical role in supporting the property’s reservations and revenue operations. This hybrid position serves as the on-property liaison and escalation point for reservation-related matters that cannot be resolved directly by the call center while also supporting revenue-generating initiatives and guest communication efforts.

Reservations Coordinators are responsible for managing reservation escalations, handling in-bound sales leads, conducting outbound sales and follow-up calls, managing OTA channels, be-ing the primary point of contact for Travel Advisors, supporting Guest Review Collection responsibilities, and (GRC) coordinating group room blocks. This role requires strong communication skills, attention to detail, sales aptitude, and the ability to collaborate across departments to maximize occupancy and guest satisfaction.

Essential Duties and Responsibilities

Reservation Support & Escalation Management

Serve as the primary on-property contact for reservation issues or requests escalated by the reservations call center.
Resolve complex reservation inquiries, modifications, special requests, and guest concerns in a timely and professional manner.
Maintain strong communication and collaboration with call center representatives to ensure seamless guest service and reservation accuracy.
Monitor reservation activity and ensure proper handling of high-priority bookings and VIP guests.

Lead Management & Sales Support

Respond promptly to inbound reservation and sales leads generated through phone, email, website inquiries, and other channels.
Conduct outbound calls to prospective guests and leads to convert inquiries into bookings.
Follow up on abandoned reservations, pending inquiries, and opportunities identified through property systems.
Assist in maximizing occupancy and revenue through proactive sales efforts and upselling opportunities.
Handle group reservation inquiries for the portfolio of hotels.
Handle inquiries regarding existing reservations.

OTA & Distribution Channel Management

Monitor OTA reservations for accuracy and resolve discrepancies as needed.
Support the leisure sales strategy and Travel Advisor needs. IE the “go to” person for Travel Advisors.
Monthly TA commission reconciliation.
Coordinate with revenue management and operations teams regarding inventory and channel updates.
Respond to online travel agency guest inquiries via extranet portals and email communication.
Reconcile OTA reservations to process no shows or late cancellations.

Guest Review Responsibilities

Respond professionally to guest feedback and online reviews when assigned.
Work collaboratively with operational departments to enhance the overall guest experience.

Group Block Coordination (GRC)

Work collaboratively with fellow Reservations Coordinators and hotel leadership to man-age group room blocks across the entire portfolio.
Monitor pickup, cut-off dates, rooming lists, and inventory associated with group reservations.
Communicate with sales, events, and operations teams to ensure accurate execution of group bookings.
Assist with group reservation adjustments, rooming list updates, and special accommodations.

Administrative & Operational Support

Maintain accurate reservation records and documentation within property management systems.
Prepare reports and communicate reservation trends, lead activity, and booking performance as requested.
Ensure compliance with company standards, policies, and brand expectations.
Support additional reservations, revenue, and guest service initiatives as needed.

Qualifications

Previous experience in hotel reservations, front office, sales, revenue management, or hospitality operations preferred.
Strong verbal and written communication skills.
Excellent organizational skills and attention to detail.
College Degree or equivalent work experience required.
Ability to multitask and manage competing priorities in a fast-paced environment.
Sales-minded with strong guest service and problem-solving abilities.
Experience working with PMS systems, OTAs, and reservation platforms preferred.
Proficient in Microsoft Office and general computer systems.

Core Competencies

Guest Service Excellence
Communication & Relationship Building
Sales & Revenue Focus
Organization & Time Management
Problem Solving & Decision Making
Team Collaboration
Attention to Detail

Work Environment

This is a hybrid hospitality support role that combines reservations operations, guest communication, sales support, OTA management, and group coordination responsibilities. Reservations Coordinators work closely with hotel operations, sales teams, and revenue management to deliver exceptional guest experiences while maximizing booking opportunities and operational efficiency.

Quick Apply

Refine Your Search

brand & communications coordinator jobs in santa rosa, ca

Reservations Coordinator - FT Santa Rosa, CA

Resort Marketing Coordinator

Marketing Coordinator

Event Coordinator

Marketing Coordinator

In-House Marketing Coordinator

Healthcare Coordinator

Sales & Events Coordinator

Wine Club Coordinator

Area Director of Marketing, Napa Collection

Director of Marketing

Program Sales Manager

Operations Manager

Tasting Room Manager

Resident Care Coordinator

Warehouse Coordinator / Purchasing and Inventory

Seasonal, Operations Technical Specialist (Part Time)

Housekeeping Supervisor

Dental Assistant

Engineering Coordinator

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