Top 326 Customer service supervisor Jobs in Santa Rosa, Ca

2nd Shift Production Supervisor
MANZANA PRODUCTS CO., INC. —Sebastopol, CA
- $72,000 - $85,000 a year
- Temporary
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
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Election Services Supervisor
County of Sonoma —Santa Rosa, CA
- $48.86 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid parental leave
- Paid holidays
6d
Customer Service Representative
CrossCheck, Inc. —Petaluma, CA
- $20 an hour
- Full-time
- Microsoft Outlook
- Windows
- Typing
- AD&D insurance
- Health insurance
Quick Apply
5d
Supervisor Patient Access - ER Registration
Providence —Santa Rosa, CA
- $33.23 - $50.84 an hour
- 8 hour shift
- Acute care
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
8d
Membership & Guest Services Manager
STAGS LEAP WINE CELLARS LLC —Napa, CA
- $95,000 - $105,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- AD&D insurance
- Disability insurance
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2d
Front Desk Supervisor
Santa Rosa Hampton Inn & Suites —Santa Rosa, CA
- $23 - $25 an hour
- Full-time
- Sales
- Mid-level
- Hotel
- Profit sharing
- Health insurance
Quick Apply
5d
Transportation Supervisor
Sonoma-Marin Area Rail Transit —Santa Rosa, CA
- $61.67 - $77.09 an hour
- Weekends as needed
- Writing skills
- English
- Office
6d
Sales Floor Supervisor - Coddingtown Ctr
JCPenney —Santa Rosa, CA
- $25.25 - $31.57 an hour
- Merchandising
- Mid-level
- Continuous improvement
- Paid holidays
- Health insurance
Customer Service/ Scale Operator
BoDean —Santa Rosa, CA
- $24 - $28 an hour
- Extended hours
- Basic math
- Pass drug screening
- Office
- Profit sharing
- Paid holidays
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Customer Service en Español
STAR LAND —Petaluma, CA
- $28 - $34 an hour
- Full-time
Quick Apply
CSR - Call Center
John Owens Services —Petaluma, CA
- $20 - $30 an hour
- Full-time
- Residential
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
6d
Client Services Manager
Senior Helpers North Bay —Santa Rosa, CA
- $28 - $32 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
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Manager, Sales and Customer Service
Macy’s —Santa Rosa, CA
- $61,930 - $103,070 a year
- Weekends as needed
- Heavy lifting
- Merchandising
- Mid-level
- Store discount
- Paid holidays
9d
Shift Supervisor, Shelters
Catholic Charities of the Diocese of Santa Rosa —Santa Rosa, CA
- $27 - $30 an hour
- Spanish
- Computer literacy
- Mid-level
OFFICE SERVICES SUPERVISOR I (TYPING)
California Highway Patrol —Napa County, CA
- $3,758 - $4,935 a month
- Overtime
- OSHA
- Mid-level
- Office
2d
Supervisor - Nike Petaluma
Nike —Petaluma, CA
- $22.00 - $28.60 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- Cleaning
- Health savings account
- Employee stock purchase plan
6d
Program Manager, Homeless Services Lake County
Catholic Charities of the Diocese of Santa Rosa —Santa Rosa, CA
- $70,720 - $85,280 a year
- Remote
- Spanish
- Computer literacy
- HIPAA
Manager, Care Team
Independent Living Systems —Santa Rosa, CA
- $70,239.00 - $103,003.68 a year
- Full-time
- CPR Certification
- Nursing
- BLS Certification
CUSTOMER SERVICE REPRESENTATIVE II-III
Summit State Bank —Rohnert Park, CA
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- 2 years
- Health savings account
- AD&D insurance
Leasing Supervisor
Ascend —Sonoma, CA
- $30 - $32 an hour
- Background check
- Microsoft Outlook
- Word processing
- Vision insurance
Quick Apply

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2nd Shift Production Supervisor

MANZANA PRODUCTS CO., INC. -
Sebastopol, CA

Quick Apply

Job Details

Temporary | Full-time
$72,000 - $85,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
401(k) 6% Match
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Referral program

Qualifications

Food production
Food processing
HACCP Certification
Food processing plant experience
Managing food or beverage production teams

Full Job Description

Manzana Products Co., has been in business for over 100 years in Sebastopol’s Green Valley. It is a leading producer of organic apple juice, apple sauce and apple cider vinegar. Manzana is owned by Agrial, a leading French co-op of 12,000 farmer members and a force in agriculture and food production.

At Manzana, we work each day to create a culture focused on food safety, employee health and safety, customer service, continuous improvement, all in a respectful environment where all team members’ contributions are valued, and feedback is welcomed. We are seeking individuals who are passionate about creating great products to join our team.

Temporary full time benefited position 8-12 months.

Job Summary:

We are currently hiring a 2nd shift Production Supervisor to join our team in Sebastopol, CA. The Production Supervisor manages the production staff to maintain the highest possible yield, efficiency, and quality compliance in all phases of production. This position is responsible for planning, scheduling, organizing staff, and tracking work centers for 2nd shift production teams, and works alongside other department supervisors to achieve daily goals & targets. Provides oversight & support to all production activities including production lines and press & vinegar production. Acts as “Person in Charge” (PIC) during non-business hours for safety & security. On-site presence Monday - Friday, and some Saturdays, as required. Because this is a production environment, the daily shift could be 8-10 hours per day, depending on production needs. Strong leadership which fosters a culture of Safety, Quality, and Continuous Improvement is expected, with excellent communication skills.

Key Responsibilities:

Food Safety & Compliance:

Ensure adherence to company policies for Food Legality, Safety, Quality, and Defense, emphasizing each team member's role in delivering safe, high-quality food.

Work closely with QA department to ensure compliance at all points of production.

Production Management:

Schedules and organizes staffing, optimizing production efficiency and meeting deadlines, while conforming to Union Collective Bargaining Agreement (CBA) requirements.

Manage and schedule tasks including work center assignment in UKG, aligning operations with daily production schedule, creating & posting employee labor schedule, and work order preparation, and approving employee timecards.

Collaborate with other department supervisors on tasks such as scheduling, line coverage, employee discipline.

Keeps department & team accountable to Manzana policies and procedures and aligned with CBA policies and expectations.

Monitor operations, troubleshoot issues, and ensure successful production runs from material availability through finished goods.

Ensure Best Practices are followed and maintained in all activities performed throughout the department.

Work with the Production Planning to ensure adequate staffing and organization for fulfilling orders according to schedule.

Ensure strict adherence to sanitation standards and oversee equipment care and maintenance for operational standards.

Collaborate on departmental budgets, including labor and variable costs.

Participate in and influence processes and solution improvements with Management.

Works in partnership with Production Method & CI Engineer on continuous improvement tasks as assigned.

Ensure smooth daily hand-off and communication to 1st Shift Supervisors.

Identifies need to escalate issues to Manager or Human Resources.

Personnel Leadership:

Supervise all production staff, handling recruitment, performance, and disciplinary actions across all production teams.

Supervise and develop the team, fostering a culture of continuous improvement.

Works closely with Line Leads to develop & mentor continued success.

Direct 2nd shift line completion & clearance activities for hand-off to sanitation team.

Inventory Management:

Track and report inventory levels and production metrics accurately, using NAV.

Maintain Production supplies inventory and initiate orders to Manager or purchasing.

Equipment Maintenance:

Oversee regular maintenance and coordinate repairs for smooth operations.

Recordkeeping:

Maintain all production records to be up to date and available for audit.

Update SOP’s as required by process improvements.

Additional Duties and Responsibilities

Review existing SOP’s for process updates and accuracy & creates new for deficiencies.

Maintain onsite presence to hand off PIC ownership to next arriving supervisor to preserve 24-hour site supervision continuity.

Other duties as assigned.

Qualifications & Skills:

High school education or equivalent.
Bi-Lingual English / Spanish
Minimum three years’ experience in a manufacturing lead role, or in a comparable food production company.
Experience working in food production required.
Experience supervising and motivating staff in a similar capacity.
Excellent administrative and organizational skills, with ability to develop strong daily routines and task lists.

Knowledge & Expertise:

Proficiencies:

Strong knowledge of production processes and equipment including knowledge of:
- Bottling lines
- Food packaging lines
- manufacturing & packaging machines and equipment
- health and safety standards and compliance
- HACCP, FDA, SQF principals & practices
Experience managing people & human resource standards and expectations.
Flexibility to adapt to shifting priorities.
ERP/MRP systems, Microsoft Office Suite, Microsoft Teams, Redzone Analytics.
Food defense program, GMP facility requirements, PPE requirements.

Abilities:

Ability to organize, track and manage a variety of concurrent activities and projects.
Perform under pressure and meet deadlines. Strong written and verbal communication skills.
Ability to interface and engage successfully at all levels in a multi-cultural environment.
Exceptional labor organization and time management abilities.
Possess or obtain HACCP certification.
Desire to continually improve culture, keeping our Company Mission & Vision at the heart of your actions.

Budget/Supervisory Responsibility

Supervisory: supervises production staff of up to 80.
Understands labor impacts on COG.

Physical Demands

See attached.

Work Environment

Indoor & Outdoor production areas, warehouse, office environments.

Benefits

401(k)
401(k) 6% Match
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Referral program
Vision insurance

Quick Apply

Refine Your Search

customer service supervisor jobs in santa rosa, ca

2nd Shift Production Supervisor

Election Services Supervisor

Customer Service Representative

Supervisor Patient Access - ER Registration

Membership & Guest Services Manager

Front Desk Supervisor

Transportation Supervisor

Sales Floor Supervisor - Coddingtown Ctr

Customer Service/ Scale Operator

Customer Service en Español

CSR - Call Center

Client Services Manager

Manager, Sales and Customer Service

Shift Supervisor, Shelters

OFFICE SERVICES SUPERVISOR I (TYPING)

Supervisor - Nike Petaluma

Program Manager, Homeless Services Lake County

Manager, Care Team

CUSTOMER SERVICE REPRESENTATIVE II-III

Leasing Supervisor

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