Dermatology Office & Operations Manager
Physician-Owned Dermatology Practice | Napa, CA | Full-Time, On-Site$41–$55 per hour, depending on experience, plus performance bonus
This position requires at least three years of medical office management experience.
Please apply through Indeed only and do not contact the practice directly.
Run the practice so the medicine can be exceptional
We are a rapidly growing, physician-owned dermatology practice in Napa Valley providing medical, surgical, aesthetic dermatology and wound care.
We are seeking an Office & Operations Manager to help optimize practice revenue while bringing structure, coordination, and consistency to the practice’s systems, schedules, team, and daily operations. You will work closely with the physician-owner and broader team to strengthen workflows, support thoughtful decision-making, develop staff, and help the practice remain organized, functional, and profitable.
This is a meaningful growth opportunity for an experienced medical-practice manager who brings enthusiasm, initiative, sound judgment, direct communication, and a genuine growth mindset.
Responsibilities
Operations and Scheduling
- Oversee daily clinical and administrative operations
- Build, document, and improve SOPs and workflows
- Coordinate the physician schedule, including templates, patient access, waitlists, cancellations, and schedule optimization
- Improve efficiency, patient flow, team productivity, and follow-through
- Identify areas of opportunity and turn them into practical improvements
- Provide operational support wherever needed to keep the practice running smoothly
Financial and Business Operations
- Analyze and optimize practice revenue, expenses, scheduling productivity, product sales, and operational performance
- Work with the practice’s outside billing company to support effective communication, follow-through, and overall financial performance
- Recommend practical improvements to scheduling, pricing, inventory, purchasing, and capacity
- Support bookkeeping, accounts payable, expense tracking, and financial organization
- Oversee medical supplies, retail-product inventory, purchasing, and vendor relationships
- Support product sales, inventory controls, and revenue tracking
People, Payroll, and HR
- Run payroll accurately and on time, including timekeeping, PTO tracking, and employee scheduling
- Recruit, onboard, train, develop, and manage the support team
- Establish clear roles, expectations, workflows, and performance standards
- Promote accountability, personal responsibility, and reliable follow-through
- Communicate directly, clearly, and respectfully
- Conduct constructive performance conversations focused on growth
- Maintain HR documentation, employment records, and California employment compliance
Compliance and Administration
- Maintain business licenses, registrations, insurance policies, workers’ compensation, and required employment postings
- Maintain HIPAA and OSHA compliance, training records, and personnel files
- Coordinate insurance credentialing, payer enrollment, and contracting follow-up
- Track provider licensure, certifications, insurance coverage, and renewal deadlines
Required Qualifications
- At least three years of medical office or physician-practice management experience
- Experience with healthcare operations, insurance workflows, credentialing, payroll, and employee management
- Strong scheduling, project-management, and prioritization skills
- Financial literacy and the ability to analyze and optimize practice revenue and operational performance
- Experience with medical supplies, purchasing, or inventory
- Strong written and verbal communication skills
- Ability to work independently, exercise sound judgment, and follow responsibilities through to completion
- High standards for discretion, professionalism, and patient confidentiality
Preferred Qualifications
- Dermatology, cosmetic, plastic-surgery, or aesthetic-practice experience
- Experience in an independent or growing medical practice
- Experience supporting a physician-owner
- Retail-product, vendor-negotiation, bookkeeping, or financial-management experience
- Bilingual English and Spanish
Who Thrives Here
You bring enthusiasm, initiative, direct communication, and a genuine growth mindset. You create order from complexity, address issues early, and follow responsibilities through to completion.
You view challenges as information and areas of opportunity. You are invested in the practice’s success, respect the physician-owner’s vision, and help translate that vision into effective systems and a strong team culture.
You want to grow with a practice and play a meaningful role in what it becomes.
Our Culture
We treat patients like gold—at every touchpoint, without exception. We work collaboratively, communicate directly and respectfully, and support one another in providing exceptional care.
We are an inclusive, professional workplace grounded in accountability, personal responsibility, continuous improvement, and respect for every member of the team.
We welcome qualified candidates of every background, identity, age, ability, and career path. We are an equal opportunity employer.
Compensation and Benefits
- $41–$55 per hour, depending on experience
- Performance bonus
- Health benefits
- Life insurance
- Paid time off
- Paid holidays
- Aesthetic-service and product benefits
- Professional-development and advancement opportunities
To Apply
Apply through Indeed with your resume and a brief note telling us why this opportunity interests you, what you would bring to a growing physician-owned practice, and how you approach growth, systems, and problem-solving.
We would especially like to hear about systems you have built, ways you have helped improve revenue or operations, and how you have handled a challenging situation with judgment and direct communication.
Please do not call or email the practice. Applications will be reviewed through Indeed only.
Pay: $85,000.00 - $105,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Experience:
- Medical office management: 2 years (Required)
- Dermatology: 1 year (Preferred)
- Supervising: 2 years (Preferred)
Work Location: In person
