Top 8 Parts advisor Jobs in Santa Rosa Ca

Parts Advisor
Rivian —Rohnert Park, CA
- Weekends as needed
- Schematics
- Mid-level
- Forklift
Quick Apply
23h
Service Advisor
Hansel Auto Group —Santa Rosa, CA
- $38,500 - $160,000 a year
- Full-time
- Clean driving record
- Dealership
- Writing skills
- Health insurance
- Dental insurance
Sales & Service Advisor
Big Brand Tire & Service —Sebastopol, CA
- $26 - $40 an hour
- Full-time
- Dealership
- Inventory management
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Service Advisor
Cardinaleway Chrysler Jeep Dodge Ram - Santa Rosa —Santa Rosa, CA
- Full-time
- Clean driving record
- Sales
- Dealership
- Dental insurance
- 401(k)
Quick Apply
Service Advisor/Writer
Hansel Auto Group —Petaluma, CA
- $38,500 - $160,000 a year
- Full-time
- Clean driving record
- Dealership
- Writing skills
- Health insurance
- Dental insurance
Service Production Supervisor
Rivian —Rohnert Park, CA
- Full-time
- Schematics
- 5 years
- Writing skills
Quick Apply
1d

Discover related jobs

Based on your search for parts advisor jobs.

Parts Counter Person - North Bay Hyundai
Wise Auto Group —Petaluma, CA
Receive and stock incoming parts shipments. Pull and stage parts for service repair orders. Process parts orders, invoices, and returns using Dealertrack DMS.
$55,000 - $70,000 a year
Parts Counter Person
Kastner Honda —Napa, CA
The Parts Counter Person is knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person…
$20 - $25 an hour
Quick Apply
3d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Mercedes-Benz Service Advisor
Mercedes-Benz of Easton —Columbus, OH
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one…
$100,000 - $150,000 a year
Quick Apply
Experienced Service Advisor
Germain Honda of Dublin —Dublin, OH
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one…
Quick Apply
12d

Show more jobs in cities nearby

I want to receive the latest job alert for parts advisor in santa rosa ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

parts advisor jobs near santa rosa ca

Parts Advisor

Rivian -
Rohnert Park, CA

Quick Apply

Job Details

Full-time
23 hours ago

Qualifications

Customer communication

Full Job Description

The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset.

Demonstrate and execute the warranty return process
Understand, explain, and execute the shipping process and how to package parts before final shipment
Understand what channel planning is, and understand how channel planning works
Understand, explain, and execute indirect purchasing through Coupa
Understand and explain KPI's and metrics and their significance

Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn
Comfortably communicates with technicians and leads to promote clear communication channels. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers
Identify and order the correct part needed for any repair
Source or look up and understand parts assemblies / subassemblies
Physically and systematically receive parts and/or allocate back orders

Physically and systematically BIN parts
Understand, execute and explain the Rivian BIN scheme
Identify damages, shortages, overages, incorrect parts, and no stock
Utilize and navigate the following programs and documentation - SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems
Demonstrate and execute daily counts and understand the intended use of the tool

Understand, execute and able to explain pre pulling parts for upcoming appointments.
Understands all pay types (Goodwill, Customer Pay, Internal, etc.) and use cases
The ability and willingness to learn and gain an understanding of Rivian's maintenance scheduling
Explain services and provide an exceptional customer experience
Utilize a forklift in required areas for transporting and organization of parts

The ability and willingness to learn about Rivian's safety requirements
List and explain the 5S stages and methodology
Provide exceptional service to all customers using Rivian Guiding Principles

High School Diploma, GED, or other recognized high school equivalency credential preferred
Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms
Strong communication, organizational and time management skills.
Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Remains flexible and responsive to changing conditions
Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment
Basic mathematic skills to prepare and transact estimates and payments
Physical exertion may be required to perform occupational tasks (sitting for 8 or more hours in a day, standing for up to two hours at a time for 8 or more hours a day, walking, bending, kneeling, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 85 lbs)
Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
Minimum age of 21
Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
HS Diploma or GED preferred
2 – 3 years in a Customer Facing Service role, material handling / inventory management or equivalent. Experience in a Fast-Paced Environment or a equivalent combination of education and experience.

Quick Apply

Refine Your Search

parts advisor jobs in santa rosa ca

Parts Advisor

Service Advisor

Sales & Service Advisor

Service Advisor

Service Advisor/Writer

Service Production Supervisor

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for parts advisor in santa rosa ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected