“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare
What You Will Do to Change Lives
The Peer Health Navigator engages and connects members served to mental health, primary care, substance use, and specialty health care services; helps them develop personal health and wellness goals; educates them on how to advocate for themselves and effectively communicate their needs; and supports them in overcoming barriers and building resilience. The Peer Health Navigator supports members served in maintaining a follow-up care plan and developing other self-management skills through a “Modeling – navigator performs task; member served observes, Coaching – member served performs task; navigator coaches, Fading – member served self-directs and manages own healthcare; navigator assist as needed” process. The Peer Health Navigator simultaneously serves as a role model of resilience, recovery, and self-responsibility for their own mental and physical health. They continually promote and reinforce Telecare’s Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which the member’s point of view and preferences are recognized, understood, respected and integrated into services and self-help programming. Additionally, Peer Health Navigators will respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge.
Shifts Available:
Full-Time | AM | Shifts: 8:30 AM - 5:00 PM, Varies as needed | Days: Monday – Friday, Additionally Varies As Needed
Expected starting wage range is $23.15 - $25.38. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
- High School Diploma or GED required
- Peer Certification must be received prior to hire date and must be maintained throughout employment
- California: Medi-Cal Peer Support Specialist Certification through CalMHSA must be obtained within 120 days of your date of hire and maintained throughout employment. Failure to obtain certification within this period will result in separation with the company.
- Two (2) years’ experience or part-time equivalent supporting individuals with behavioral health challenges
- Experience supporting individuals with physical health challenges to navigate the physical health care system
- Experience as a beneficiary of the public Behavioral Health system of care
- Must be at least 18 years of age
- Must be CPR, First Aid, and Crisis Prevention Institute (CPI) certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment
- All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver’s license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.
- Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
- Willingness to use your personal vehicle to drive clients to appointments and groups, etc. (weekly mileage reimbursement at the IRS rate)
- Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)
What’s In It For You*
- Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
- Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for NOC Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend NOC Shift)
- Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
- Online University Tuition Discount and Company Scholarships
- Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
- For more information visit: https://www.telecarecorp.com/benefits (https://www.telecarecorp.com/benefits)
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Telecare Sonoma ACT (Assertive Community Treatment) is a community outreach program that serves 60 adults, ages 18+, with serious, persistent mental illness, and/or dual diagnosis.
EOE AA M/F/V/Disability
- May vary by location and position type
Full Job Description will be provided if selected for an interview.
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Required
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High School or better
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GED or better
Required
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Certified Peer Specialist
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Peer Employment Training
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Peer Support Training
Preferred
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
