Top 2 Guest service agent Jobs in Sapphire Nc

Front Desk Agent
The Greystone —Lake Toxaway, NC
- Weekends as needed
- Computer skills
- Communication skills
- Entry level
- Free parking
- Paid jury duty
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Front Desk Agent
High Hampton Inn, LLC —Cashiers, NC
- $17 - $20 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Hotel
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Housekeeper
Ridgeline Management Company —Cashiers, NC
As a Housekeeper, you will be ensuring the cleanliness of our rooms and operating our laundry space as well as being a relief front desk agent to assist at…
$17 - $19 an hour
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Front Desk Agent
The Greystone —Lake Toxaway, NC
Greet guests with a welcoming and professional demeanor upon arrival and departure. Previous experience in hospitality, front desk, or customer service…
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RHM Real Estate Group —Columbus, OH
Willingness to achieve Fair Housing certification prior to interaction with prospects or residents. Immediately record all telephone and in-person visits in…
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Guest Service Agent
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner. 120 steps 10% of 8 hour shift.
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Front Desk Agent

The Greystone -
Lake Toxaway, NC

Quick Apply

Job Details

Full-time

Benefits

Free parking
Paid jury duty
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Bereavement leave

Qualifications

Customer communication

Full Job Description

Job Description:

Front Desk Agent

The Greystone Inn, a charming getaway nestled in the heart of Lake Toxaway, NC, is seeking a warm, professional, and detail-oriented Front Desk Agent to serve as the first point of contact for our guests. This role is essential in delivering a refined, personalized hospitality experience that reflects the elegance and charm of our lakeside property.

The Greystone Inn is a historic lakeside resort located in the scenic Blue Ridge Mountains of North Carolina. Known for its exceptional hospitality, natural beauty, and personalized guest service, the inn offers a unique work environment where you will gain valuable hospitality experience while enjoying the outdoors and the charm of a small mountain community.
Experience and Skills:

Key Responsibilities:

Greet guests with a welcoming and professional demeanor upon arrival and departure
Manage check-in and check-out processes efficiently and accurately
Handle reservations, cancellations, and room assignments using the property management system
Respond to guest inquiries regarding accommodations, dining, amenities, and local attractions
Coordinate with housekeeping and maintenance to ensure rooms meet quality standards
Address guest concerns promptly and escalate issues when necessary
Maintain accurate records of guest accounts, billing, and transactions
Uphold the inn's standards of luxury service and confidentiality

Qualifications:

Previous experience in hospitality, front desk, or customer service preferred
Strong communication and interpersonal skills
Professional appearance and demeanor
Ability to multitask in a fast-paced environment
Proficiency with hotel management software and basic computer systems
Flexible schedule, including evenings, weekends, and holidays

Preferred Attributes:

Passion for hospitality and guest service
Knowledge of the Lake Toxaway area and local attractions
Experience in boutique or luxury hotel environments

Job Benefits:

Hay Creek offers an extensive benefit and incentive package, including;

Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness.
Competitive Salary/Wages
Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave.
Standard Annual Performance/Salary Reviews
Merit and Cost of Living Adjustments
Complimentary Meals Daily
Free Parking
Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties.
Discounts at specific property partners (NEIRA, Historic Hotels of America).
50% Discount when Dining at any HCH Property.
Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.).
Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities.
Supportive, open-door policy work environment.
Work Culture that is fun, energetic and motivating.
Employee Recognition Program - 'Delight and Surprise Dollars'
Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

About Hay Creek Hotels

Hay Creek Hotels is a premier hospitality management company known for operating distinctive independent hotels and lifestyle hospitality concepts across the United States. Our focus is on creating exceptional guest experiences while delivering strong financial performance for our ownership partners.

From: Hay Creek Hotels

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