Top 1152 Customer experience manager Jobs in Sarasota, Fl

Customer Service Manager
ZoomAround, LLC —Sarasota, FL
- $60,000 - $80,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Health insurance
- Dental insurance
Quick Apply
Customer Service Manager
ZoomAround, LLC —Sarasota, FL
- $60,000 - $80,000 a year
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
8d
Hospitality Manager
Landing —Sarasota, FL
- $55,000 - $96,600 a year
- Weekends as needed
- Mid-level
- Commuter assistance
- Health savings account
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Office Manager
Palms - Robarts Funeral Home —Sarasota, FL
- Full-time
- Inventory management
- Customer service
- 5 years
Quick Apply
(USA) Store Manager - Division 1/Neighborhood Market
Walmart —Sarasota, FL
- $95,000 - $145,000 a year
- High school
- Bachelor of Science
- Merchandising
- Paid jury duty
- Disability insurance
1d
Team Leader, Customer Experience & Outreach
Crate and Barrel —Sarasota, FL
- Weekends as needed
- Mid-level
- Mentoring
- US work authorization
- Store discount
- Disability insurance
Customer Success Manager
TENEX.AI —Sarasota, FL
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Registered Client Administrative Manager
Steward Partners Global Advisory LLC —Sarasota, FL
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
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Resort Manager- CBC
Lemonjuice Solutions —Sarasota, FL
- From $75,000 a year
- Weekends as needed
- Background check
- 6 years
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Client Development Manager
Horsepower Leasing —Palmetto, FL
- $75,000 a year
- Overnight shift
- Microsoft Outlook
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
ASSISTANT COMMUNITY ASSOCIATION MANAGER
CITIZENS MANAGEMENT SERVICES, INC. —Sarasota, FL
- Full-time
- Ability to walk for extended periods
- Writing skills
- Mid-level
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Sales & Business Development Manager – Eco-Friendly Plant-Based Mold Remediation Product Relaunch
TEAKDECKING SYSTEMS, INC. —Sarasota, FL
- $60,000 - $70,000 a year
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
3d
Commercial Account Manager (Pest Control Sales)
Turner Pest Control —Sarasota, FL
- Extended hours
- Clean driving record
- Ability to walk for extended periods
- Mid-level
- Paid training
- Health savings account
Quick Apply
2d
Regional Business Development Manager – Vehicle Transportation - Florida
Autosled —Florida
- From $90,000 a year
- Full-time
- Remote
- 6 years
- US work authorization
- Senior level
- Health insurance
- 401(k)
Quick Apply
Transaction Coordinator & Agent Experience Manager
The Agency Sarasota —Sarasota, FL
- $20 - $25 an hour
- Part-time
- Mid-level
- Office
- Organizational skills
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Licensed Portfolio Community Association Manager
Tropical Isles Management Services —Sarasota, FL
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Administrative experience
- Contracts
- Health savings account
- Health insurance
Quick Apply
2d
Bilingual Territory Manager
Soleo Health Inc —Sarasota, FL
- Urgently hiring
- Spanish
- 5 years
- Merchandising
- Mileage reimbursement
- Paid parental leave
Quick Apply
Construction Project Manager/Estimator
Stock Custom Homes —Bradenton, FL
- $100,000 - $120,000 a year
- Full-time
- Construction site
- Bachelor of Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Real Estate Team Leader & Partner
The Gomes Agency —Sarasota, FL
- $165,000 - $345,000 a year
- Full-time
- Hybrid work
- Spanish
- Sales
- Customer service
- Professional development assistance
- Flexible schedule
Quick Apply
Landscape Operations Manager
Mainscape Inc. —Bradenton, FL
- $65,000 - $75,000 a year
- Overtime
- 18 years or older
- Spanish
- CPR Certification
- Opportunities for advancement
Quick Apply

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customer experience manager jobs near sarasota, fl

Customer Service Manager

ZoomAround, LLC
Sarasota, FL

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Job Details

Full-time
$60,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft Outlook
Management
Sales
Sales management
Inventory management
Customer service
Procurement
Employee relationship building
Manager experience
Assistant manager experience
Profit & loss
Driver's License
Supervising experience
Team management
Driving
Team training
Customer service manager experience
Customer relationship management
Conflict management
Mentoring
POS
Relationship management
Retail management
Leadership
Negotiation

Full Job Description

Position: Customer Service Manager
Company: ZoomAround
Location: Sarasota, FL
Reporting Relationship: Reports directly to VP of Operations & CEO

Pay Range: $60,000-$80,000 Salary, plus Monthly Bonuses & Commissions

CUSTOMER SERVICE MANAGER

At ZoomAround, we believe our success is driven by the people who create exceptional experiences for our customers every day. We are passionate about delivering industry-leading customer service while building a positive, energetic workplace where our Team Members are empowered to grow, succeed, and enjoy coming to work.

We are seeking an experienced, driven, and people-focused Customer Service Manager to lead our Customer Service Department across multiple locations. This is a leadership role responsible for developing high-performing teams, driving revenue growth, maintaining exceptional customer satisfaction, and creating a culture built on accountability, teamwork, and continuous improvement.

As the Customer Service Manager, you will oversee the daily operations of the Customer Service Department, including reservations, scheduling, routing coordination, customer communications, and overall department performance. You will recruit, hire, train, coach, and develop Team Members while providing regular feedback, role-playing, and sales coaching to improve customer interactions, increase conversion rates, and maximize revenue opportunities

Beyond managing daily operations, you will play a vital role in shaping the culture of the department. You will inspire your Team to deliver exceptional service, celebrate successes, foster collaboration, and create a fun, positive, and high-energy environment where Team Members feel valued, motivated, and supported. Through your leadership, you will build a culture that balances accountability with encouragement while helping each individual reach their full potential.

If you are a positive leader who thrives on developing people, improving processes, driving sales, and creating an outstanding customer experience, we invite you to join our Team and help lead ZoomAround's continued growth and success.

PROFESSIONAL EXPERIENCE

Proven experience in planning, training, hiring, and managing a team of five or more employees in a customer service and sales environment
Experience handling inbound sales calls, as well as storefront sales
Strong sales acumen with a track record of closing sales while setting clear and accurate customer expectations
Skilled in developing and executing schedules that align with customer requirements, ensuring timely delivery and quality standards
Experience with reviewing daily sales and revenue targets, identifying and reporting discrepancies
Experience utilizing Point of Sales Systems
Ability to execute delivery and pickup schedules daily
Ensuring a safe environment for employees through adherence to safety policies, assessing and eliminating hazards, improving housekeeping standards, conducting incident investigations, and implementing corrective action.
Recommending and implement strategies to improve quality, meet on-time delivery, and fiscally responsible by maintain cost within budget.
Ensuring accurate inventory control of all onsite vehicles.
Planning and recommending necessary product workflows.

RESPONSIBILITIES

Create and maintain a fun, positive, and high-energy work environment where team members feel valued, motivated, and excited to come to work each day.
Responsible for overall sales & customer service for all locations
Lead and implement sales strategies to increase revenue across all locations
Responsible for maintaining a high level of customer service & satisfaction across all locations
Oversee all aspects of the Service Delivery department
Continuously evaluate and improve customer service processes, systems, and workflows to increase efficiency, enhance the customer experience, and support company growth
Regularly meet with individual team members to provide coaching, role-playing, and feedback on closing techniques to improve conversion rates
Monitor sales performance metrics to drive growth and identify areas for improvement
Lead regular sales meetings to set expectations, review goals, and share best practices
Oversee the routing of timely deliveries and pickups
Oversee cart availability and optimization to ensure maximum revenue, while preventing double bookings
Responsible for the recruiting, interviewing, hiring, training, & performance accountability for all team members
Establish goals and reporting for personnel
Conduct monthly team meetings and quarterly reviews
Assist in monitoring the status, readiness, and availability of vehicles to support operational needs.
Oversee weekly personnel scheduling and payroll
Assist in troubleshooting of vehicle issues
Report to Executive Team on team and individual performance
Promote and maintain a positive, engaging, and team-oriented workplace culture
Communicate directly with management team on overall Customer Service performance

QUALIFICATIONS

Customer Service and/or Sales Experience 5+ years (preferred)
Prior leadership experience, leading a team or multiple projects
Demonstrated successful management of stressful situations
Must enjoy working in a fast-paced work environment within a rapidly growing company
Ability to work 8:30AM-5:30PM Tuesday – Saturday with changes as needed during peek seasons
Working knowledge of Microsoft Outlook, Excel, & Point of Sales Systems

PHYSICAL DEMANDS

Must be able to lift, carry, and place supplies up to 25 pounds without assistance
Possible reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Communicate effectively in person, by telephone, or by using telecommunications equipment
Enters and locates information on computer
Visually verifies information, often in small print
Presents information to small and large groups
Safely operates motor vehicles
Experience driving pickup trucks with trailers (preferred but not required)

BENEFITS

Fast Paced Friendly Team Environment
Paid Time Off
Health Insurance
401k after 60 days of employment
Bi-Weekly Pay
Bonus Opportunities

SCHEDULE

Thursday to Monday *Weekends, holidays & 6 days a week as needed

*Note: During specific date ranges more hours may be required.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

10 hour shift
8 hour shift

Experience:

Leadership: 2 years (Preferred)
Customer service: 2 years (Preferred)
Sales: 2 years (Preferred)

License/Certification:

Driver's License (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in sarasota, fl

Customer Service Manager

Customer Service Manager

Hospitality Manager

Office Manager

(USA) Store Manager - Division 1/Neighborhood Market

Team Leader, Customer Experience & Outreach

Customer Success Manager

Registered Client Administrative Manager

Resort Manager- CBC

Client Development Manager

ASSISTANT COMMUNITY ASSOCIATION MANAGER

Sales & Business Development Manager – Eco-Friendly Plant-Based Mold Remediation Product Relaunch

Commercial Account Manager (Pest Control Sales)

Regional Business Development Manager – Vehicle Transportation - Florida

Transaction Coordinator & Agent Experience Manager

Licensed Portfolio Community Association Manager

Bilingual Territory Manager

Construction Project Manager/Estimator

Real Estate Team Leader & Partner

Landscape Operations Manager

I want to receive the latest job alert for customer experience manager in sarasota, fl

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