The Director of Global Security is responsible for leading the organization’s global security strategy, operations, and risk management programs across all company locations. This role oversees security operations, investigations, crisis management, travel security, protective operations, and enterprise security technology systems to ensure the safety of employees, visitors, facilities, and assets worldwide. This position also serves as the primary point of contact for external security vendors, law enforcement, and other government agencies.
A key responsibility of this position is the design, implementation, and leadership of a centralized U.S.-based Global Security Operations Center (GSOC) to support 24/7 monitoring and response capabilities for the organization’s global office network. The GSOC will serve as the operational hub for enterprise-wide physical security monitoring, incident response coordination, threat management, and emergency communications.
The organization currently operates offices and facilities in Sarasota, Florida (headquarters), Oregon, Shanghai, Hong Kong, Munich, London, and Dubai. This role is responsible for developing and maintaining consistent global security standards, technology and operational protocols across all locations.
The Director partners closely with Operations, Facilities, Safety, HR, Legal, IT, and executive leadership to develop and maintain a secure, resilient, and compliant operating environment.
Key Responsibilities
Security Strategy & Leadership
- Develop and implement a global security strategy aligned with business objectives and organizational risk priorities.
- Establish enterprise security policies, standards, governance models, and operating procedures across all global offices and facilities.
- Lead enterprise-wide security risk assessments and mitigation planning.
- Provide strategic recommendations to executive leadership regarding emerging threats, security posture, and operational resilience.
- Develop long-term roadmap for global security technology and GSOC maturity.
Global Security Operations Center (GSOC)
- Lead the establishment and ongoing operation of a centralized U.S.-based Global Security Operations Center (GSOC).
- Design the GSOC operating model, staffing structure, escalation procedures, and service delivery framework.
- Oversee 24/7 monitoring of global office security systems including:CCTV/video surveillance systems
- Access control systems
- Intrusion detection systems
- Visitor management platforms
- Alarm monitoring systems
- Emergency notification systems
- Real-time threat detection and monitoring, including threats directed at company executives, employees and facilities.
- Develop global incident monitoring, triage, escalation, and response protocols.
- Establish standard operating procedures (SOPs) for incident management and emergency coordination.
- Implement security intelligence and situational awareness capabilities to support global operations.
- Coordinate real-time response and communication during security incidents, emergencies, and business disruptions.
- Define GSOC performance metrics, reporting dashboards, and operational KPIs.
- Lead selection and implementation of GSOC technologies, platforms, and integrations.
Physical Security Operations
- Oversee day-to-day physical security operations for all global facilities and offices.
- Standardize security practices, operational procedures, and guard force management across regions.
- Ensure effective deployment and management of physical security technologies and systems.
- Conduct facility vulnerability assessments and security audits globally.
- Develop workplace violence prevention and threat management programs.
Global Expansion & Security Planning
- Partner with Operations, Facilities, and executive leadership to support global expansion initiatives and new office development.
- Lead security planning, risk assessments, and operational readiness activities for new offices, international expansions, and facility relocations.
- Develop and implement physical security design standards, operational requirements, and security readiness plans for new locations.
- Coordinate security system deployment, vendor management, and security integration for new facilities worldwide.
- Ensure consistent global security standards while addressing regional regulations and local threat environments.
Protective Operations, Travel Security & Asset Protection
- Lead enterprise travel security and protective operations programs for employees traveling domestically and internationally.
- Develop and implement protocols for transporting, exhibiting, receiving, and storing high-value collectibles and sensitive assets.
- Establish standards for:
- Secure transportation and chain-of-custody
- Packaging, handling, and storage
- Employee travel safety and incident escalation
- Coordination with logistics, customs, insurance, and shipping providers
- Conduct risk assessments and develop security plans for global trade shows, conventions, and public-facing events.
- Oversee trade show security operations including:
- Booth and exhibit security
- After-hours asset protection
- Secure load-in/load-out procedures
- Access control and vendor coordination
- Theft prevention and emergency response
- Coordinate with venue security, law enforcement, and third-party security providers to support global event operations and employee safety.
- Conduct post-event security reviews and implement operational improvements.
- Oversee creation and roll out of threat monitoring program.
Security Technology & Systems
- Lead enterprise security systems strategy and lifecycle management.
- Oversee deployment, maintenance, and optimization of:
- Enterprise access control systems
- Global CCTV/video analytics platforms
- Visitor management systems
- Security monitoring and dispatch systems
- Emergency communication platforms
- GSOC software and situational awareness tools
- Partner with IT and Cybersecurity teams on converged security initiatives and infrastructure resilience.
- Ensure global system scalability, redundancy, and cybersecurity compliance for security technologies.
Incident Management & Investigations
- Lead investigations involving theft, workplace violence, threats, misconduct, fraud, insider risk or security breaches.
- Manage enterprise incident response and after-action review processes.
- Coordinate with law enforcement, emergency responders, and external agencies globally as needed.
- Maintain enterprise incident reporting and case management systems.
Crisis Management & Business Continuity
- Support enterprise crisis management, emergency preparedness, and business continuity planning.
- Lead security response during emergencies including:
- Natural disasters
- Civil unrest
- Active threat incidents
- Facility disruptions
- Global travel or geopolitical risks
- Coordinate crisis communications and operational escalation through the GSOC.
Compliance & Risk Management
- Ensure compliance with applicable corporate, regulatory, insurance, and security standards.
- Conduct security audits, program assessments, and operational reviews.
- Develop executive reporting related to incidents, trends, risks, and operational performance.
- Support enterprise risk management initiatives related to security and operational resilience.
Vendor & Budget Management
- Manage global security vendors, security integrators, monitoring providers, and guard service partners.
- Oversee GSOC operational budgets and capital security investments.
- Lead RFPs, vendor selection, and contract negotiations for enterprise security systems and services.
- Ensure vendor accountability and SLA performance management.
Training
- Oversee the development of a company-wide training program on key security principles and drive a security-first culture.
Qualifications
Required
- 10+ years of experience in corporate security, law enforcement, military, intelligence, or security operations.
- 5+ years of leadership experience managing multi-site or global security programs or investigations.
- Experience designing, implementing, or managing a Security Operations Center (SOC/GSOC).
- Strong knowledge of several of the following:
- Enterprise CCTV systems
- Video analytics and monitoring operations
- Access control systems
- Incident response and crisis management
- Threat assessment and investigations
- Emergency communications
- Experience working cross-functionally with stakeholders such as Facilities, HR, Legal, IT, and executive leadership.
- Strong leadership, operational management, and executive communication skills.
- Demonstrated ability to establish rapport, collaborate, and build relationships with internal team members across all levels of the organization, as well as with public and private sector organizations
- Willingness to travel both domestically and internationally
Preferred
- Industry certifications such as:
- CPP (Certified Protection Professional)
- PSP (Physical Security Professional)
- PCI (Professional Certified Investigator)
- Experience supporting multinational corporate office environments.
- Experience in policy development, compliance, and privacy issues
- Experience building or scaling centralized monitoring operations.
- International security management experience.
